Customer Service Jobs in Saint Charles, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 64 Jobs

Supervisory Customer Experience Associate- Checkout/ Cust Serv

  • Fort Belvoir, VA (16 miles from Saint Charles, MD)
  • 6 hours ago
  • Fort Belvoir, VA (16 miles from Saint Charles, MD)
  • 6 hours ago

H-... Supervisory Customer Experience Associate- Checkout/ Cust Serv United States - Virginia - Fort Belvoir Regular Part Time Job Description Oversees associates in the execution of strategies to...

Admin Customer Care Representative

  • Hyattsville, MD (24 miles from Saint Charles, MD)
  • 10 hours ago
  • Hyattsville, MD (24 miles from Saint Charles, MD)
  • 10 hours ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Customer Service Representative

  • Woodbridge, VA (19 miles from Saint Charles, MD)
  • 21 hours ago
  • Woodbridge, VA (19 miles from Saint Charles, MD)
  • 21 hours ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Pharmacy Customer Service Associate

  • Annandale, VA (24 miles from Saint Charles, MD)
  • 21 hours ago
  • Annandale, VA (24 miles from Saint Charles, MD)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sales & Customer Service Associate - Full Time

  • Arlington, VA (23 miles from Saint Charles, MD)
  • 1 day ago
  • Arlington, VA (23 miles from Saint Charles, MD)
  • 1 day ago

Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...

Sales & Customer Service Associate - Part Time

  • Lake Ridge, VA (23 miles from Saint Charles, MD)
  • 1 day ago
  • Lake Ridge, VA (23 miles from Saint Charles, MD)
  • 1 day ago

Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence?...

U-Box Customer Care Representative (CDL A)

  • Washington, DC (22 miles from Saint Charles, MD)
  • 1 day ago
  • Washington, DC (22 miles from Saint Charles, MD)
  • 1 day ago

Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....

Pharmacy Customer Service Associate

  • Alexandria, VA (18 miles from Saint Charles, MD)
  • 1 day ago
  • Alexandria, VA (18 miles from Saint Charles, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Washington, DC (22 miles from Saint Charles, MD)
  • 3 days ago
  • Washington, DC (22 miles from Saint Charles, MD)
  • 3 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Savers / Value Village Careers - Customer Service Associate

  • Falls Church, VA (23 miles from Saint Charles, MD)
  • 3 days ago
  • Falls Church, VA (23 miles from Saint Charles, MD)
  • 3 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative - Join Fast

  • Mechanicsville, MD (15 miles from Saint Charles, MD)
  • 4 days ago
  • Mechanicsville, MD (15 miles from Saint Charles, MD)
  • 4 days ago

un Customer Service Representative - Join Fast compensation: Earn between $708 and $1,566 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...

Customer Service Representative - Onsite

  • Washington, DC (22 miles from Saint Charles, MD)
  • 6 days ago
  • Washington, DC (22 miles from Saint Charles, MD)
  • 6 days ago

Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...

Client Service Representative

  • Washington, DC (22 miles from Saint Charles, MD)
  • 6 days ago
  • Washington, DC (22 miles from Saint Charles, MD)
  • 6 days ago

One year of related experience required with customer service preferred....

Customer Service Representative (TS/SCI with Poly Clearance Required)

  • Springfield, VA (24 miles from Saint Charles, MD)
  • 6 days ago
  • Springfield, VA (24 miles from Saint Charles, MD)
  • 6 days ago

Scope This position serves as an entry level customer service representative within the CSC....

Customer Experience Associate

  • Charlotte Hall, MD (10 miles from Saint Charles, MD)
  • 6 days ago
  • Charlotte Hall, MD (10 miles from Saint Charles, MD)
  • 6 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Demographic Data for Saint Charles, MD

Moving to Saint Charles, MD? Find some basic demographic data about Saint Charles, MD below.


Local
National
6,176,902
140,318

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Saint Charles, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Saint Charles, MD offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Saint Charles, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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