Customer Service Jobs in Riverdale Park, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Washington, DC (8 miles from Riverdale Park, MD)
- 22 hours ago
- Washington, DC (8 miles from Riverdale Park, MD)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
1790 - NMCI Customer Service Representative - Onsite - Secret Clearance Required
- Bethesda, MD (10 miles from Riverdale Park, MD)
- 1 day ago
- Bethesda, MD (10 miles from Riverdale Park, MD)
- 1 day ago
JOB DESCRIPTION Seeking a highly motivated and driven NMCI Customer Service Representative to work Onsite supporting enterprise IT for our War-fighter customer who upholds America's status as the "Land...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Columbia, MD (16 miles from Riverdale Park, MD)
- 1 day ago
- Columbia, MD (16 miles from Riverdale Park, MD)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- Beltsville, MD (5 miles from Riverdale Park, MD)
- 1 day ago
- Beltsville, MD (5 miles from Riverdale Park, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Savers / Value Village Careers - Customer Service Associate
- Falls Church, VA (14 miles from Riverdale Park, MD)
- 1 day ago
- Falls Church, VA (14 miles from Riverdale Park, MD)
- 1 day ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative - Join Fast
- Rockville, MD (15 miles from Riverdale Park, MD)
- 2 days ago
- Rockville, MD (15 miles from Riverdale Park, MD)
- 2 days ago
un Customer Service Representative - Join Fast compensation: Earn between $708 and $1,566 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...
Customer Service Representative
- Annapolis Junction, MD (13 miles from Riverdale Park, MD)
- 2 days ago
- Annapolis Junction, MD (13 miles from Riverdale Park, MD)
- 2 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Experience Associate (Military Clothing Store)
- Fort Meade, MD (11 miles from Riverdale Park, MD)
- 2 days ago
- Fort Meade, MD (11 miles from Riverdale Park, MD)
- 2 days ago
H-... Customer Experience Associate (Military Clothing Store) United States - Maryland - Fort Meade Intermittent 5100PB1-03 Customer Experience Associate Job Description Responsible for driving...
Customer Service Representative
- Gaithersburg, MD (18 miles from Riverdale Park, MD)
- 2 days ago
- Gaithersburg, MD (18 miles from Riverdale Park, MD)
- 2 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 3 days ago
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 3 days ago
The Customer Service Rep will support the customer experience at the direction of the Customer Service Manager....
Customer Service Representative - Onsite
- Washington, DC (8 miles from Riverdale Park, MD)
- 4 days ago
- Washington, DC (8 miles from Riverdale Park, MD)
- 4 days ago
Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...
- Washington, DC (8 miles from Riverdale Park, MD)
- 4 days ago
- Washington, DC (8 miles from Riverdale Park, MD)
- 4 days ago
One year of related experience required with customer service preferred....
Customer Service Representative (TS/SCI with Poly Clearance Required)
- Springfield, VA (22 miles from Riverdale Park, MD)
- 4 days ago
- Springfield, VA (22 miles from Riverdale Park, MD)
- 4 days ago
Scope This position serves as an entry level customer service representative within the CSC....
Customer Service Representative,Member Svc Call Center
- Fulton, MD (13 miles from Riverdale Park, MD)
- 5 days ago
- Fulton, MD (13 miles from Riverdale Park, MD)
- 5 days ago
Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations...
Customer Service Representative
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 5 days ago
- Annapolis, MD (19 miles from Riverdale Park, MD)
- 5 days ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Demographic Data for Riverdale Park, MD
Moving to Riverdale Park, MD? Find some basic demographic data about Riverdale Park, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Riverdale Park, MD
Highest Education Level
Customer Services in Riverdale Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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