Customer Service Jobs in Riverdale Park, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Pharmacy Customer Service Associate

  • Washington, DC (8 miles from Riverdale Park, MD)
  • 22 hours ago
  • Washington, DC (8 miles from Riverdale Park, MD)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

1790 - NMCI Customer Service Representative - Onsite - Secret Clearance Required

  • Bethesda, MD (10 miles from Riverdale Park, MD)
  • 1 day ago
  • Bethesda, MD (10 miles from Riverdale Park, MD)
  • 1 day ago

JOB DESCRIPTION Seeking a highly motivated and driven NMCI Customer Service Representative to work Onsite supporting enterprise IT for our War-fighter customer who upholds America's status as the "Land...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Columbia, MD (16 miles from Riverdale Park, MD)
  • 1 day ago
  • Columbia, MD (16 miles from Riverdale Park, MD)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Beltsville, MD (5 miles from Riverdale Park, MD)
  • 1 day ago
  • Beltsville, MD (5 miles from Riverdale Park, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Savers / Value Village Careers - Customer Service Associate

  • Falls Church, VA (14 miles from Riverdale Park, MD)
  • 1 day ago
  • Falls Church, VA (14 miles from Riverdale Park, MD)
  • 1 day ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative - Join Fast

  • Rockville, MD (15 miles from Riverdale Park, MD)
  • 2 days ago
  • Rockville, MD (15 miles from Riverdale Park, MD)
  • 2 days ago

un Customer Service Representative - Join Fast compensation: Earn between $708 and $1,566 per week Responsibilities: Answering incoming calls from customers and responding to requests about installation...

Customer Service Representative

  • Annapolis Junction, MD (13 miles from Riverdale Park, MD)
  • 2 days ago
  • Annapolis Junction, MD (13 miles from Riverdale Park, MD)
  • 2 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Experience Associate (Military Clothing Store)

  • Fort Meade, MD (11 miles from Riverdale Park, MD)
  • 2 days ago
  • Fort Meade, MD (11 miles from Riverdale Park, MD)
  • 2 days ago

H-... Customer Experience Associate (Military Clothing Store) United States - Maryland - Fort Meade Intermittent 5100PB1-03 Customer Experience Associate Job Description Responsible for driving...

Customer Service Representative

  • Gaithersburg, MD (18 miles from Riverdale Park, MD)
  • 2 days ago
  • Gaithersburg, MD (18 miles from Riverdale Park, MD)
  • 2 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative

  • Annapolis, MD (19 miles from Riverdale Park, MD)
  • 3 days ago
  • Annapolis, MD (19 miles from Riverdale Park, MD)
  • 3 days ago

The Customer Service Rep will support the customer experience at the direction of the Customer Service Manager....

Customer Service Representative - Onsite

  • Washington, DC (8 miles from Riverdale Park, MD)
  • 4 days ago
  • Washington, DC (8 miles from Riverdale Park, MD)
  • 4 days ago

Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...

Client Service Representative

  • Washington, DC (8 miles from Riverdale Park, MD)
  • 4 days ago
  • Washington, DC (8 miles from Riverdale Park, MD)
  • 4 days ago

One year of related experience required with customer service preferred....

Customer Service Representative (TS/SCI with Poly Clearance Required)

  • Springfield, VA (22 miles from Riverdale Park, MD)
  • 4 days ago
  • Springfield, VA (22 miles from Riverdale Park, MD)
  • 4 days ago

Scope This position serves as an entry level customer service representative within the CSC....

Customer Service Representative,Member Svc Call Center

  • Fulton, MD (13 miles from Riverdale Park, MD)
  • 5 days ago
  • Fulton, MD (13 miles from Riverdale Park, MD)
  • 5 days ago

Promotes, ensures and provides customer service to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations...

Customer Service Representative

  • Annapolis, MD (19 miles from Riverdale Park, MD)
  • 5 days ago
  • Annapolis, MD (19 miles from Riverdale Park, MD)
  • 5 days ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Demographic Data for Riverdale Park, MD

Moving to Riverdale Park, MD? Find some basic demographic data about Riverdale Park, MD below.


Local
National
6,176,902
140,318

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Riverdale Park, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Riverdale Park, MD offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverdale Park, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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