Customer Service Jobs in Ridgely, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Bridgeville, DE (22 miles from Ridgely, MD)
- 16 hours ago
- Bridgeville, DE (22 miles from Ridgely, MD)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Camden, DE (17 miles from Ridgely, MD)
- 1 day ago
- Camden, DE (17 miles from Ridgely, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Chester, MD (20 miles from Ridgely, MD)
- 1 day ago
- Chester, MD (20 miles from Ridgely, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chestertown, MD (18 miles from Ridgely, MD)
- 1 day ago
- Chestertown, MD (18 miles from Ridgely, MD)
- 1 day ago
### Description Dixon is looking for a Customer Service Representative to join our team in Chestertown, MD!...
Customer Service Associate- Overnight Shift
- Queenstown, MD (13 miles from Ridgely, MD)
- 2 days ago
- Queenstown, MD (13 miles from Ridgely, MD)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Easton, MD (14 miles from Ridgely, MD)
- 17 days ago
- Easton, MD (14 miles from Ridgely, MD)
- 17 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Spanish Bilingual Customer Service Representative
- Marydel, MD (13 miles from Ridgely, MD)
- 30+ days ago
- Marydel, MD (13 miles from Ridgely, MD)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Demographic Data for Ridgely, MD
Moving to Ridgely, MD? Find some basic demographic data about Ridgely, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ridgely, MD
Highest Education Level
Customer Services in Ridgely, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »