Customer Service Jobs in Perryville, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Middletown, DE (20 miles from Perryville, MD)
- 5 hours ago
- Middletown, DE (20 miles from Perryville, MD)
- 5 hours ago
Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...
Pharmacy Customer Service Associate
- Newark, DE (18 miles from Perryville, MD)
- 7 hours ago
- Newark, DE (18 miles from Perryville, MD)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (18 miles from Perryville, MD)
- 22 hours ago
- Newark, DE (18 miles from Perryville, MD)
- 22 hours ago
Customer Service Representative to handle incoming calls, take orders and date entry of phone calls and orders....
Delivery Station Customer Service Associate
- Edgewood, MD (16 miles from Perryville, MD)
- 2 days ago
- Edgewood, MD (16 miles from Perryville, MD)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Bel Air, MD (16 miles from Perryville, MD)
- 7 days ago
- Bel Air, MD (16 miles from Perryville, MD)
- 7 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Middletown, DE (20 miles from Perryville, MD)
- 7 days ago
- Middletown, DE (20 miles from Perryville, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Joppa, MD (18 miles from Perryville, MD)
- 7 days ago
- Joppa, MD (18 miles from Perryville, MD)
- 7 days ago
Customer Service Representative Hours: Monday - Friday, 8am - 5pm with overtime as needed Payrate : $16.00 Job Duties Include:...
Customer Service Associate - Temporary
- Middletown, DE (20 miles from Perryville, MD)
- 9 days ago
- Middletown, DE (20 miles from Perryville, MD)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newark, DE (19 miles from Perryville, MD)
- 10 days ago
- Newark, DE (19 miles from Perryville, MD)
- 10 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (18 miles from Perryville, MD)
- 15 days ago
- Forest Hill, MD (18 miles from Perryville, MD)
- 15 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Customer Service Associate- Overnight Shift
- Cecilton, MD (14 miles from Perryville, MD)
- 16 days ago
- Cecilton, MD (14 miles from Perryville, MD)
- 16 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Stanton, DE (24 miles from Perryville, MD)
- 25 days ago
- Stanton, DE (24 miles from Perryville, MD)
- 25 days ago
The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...
- Perry Hall, MD (24 miles from Perryville, MD)
- 29 days ago
- Perry Hall, MD (24 miles from Perryville, MD)
- 29 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Sales & Customer Service Associate
- Newark, DE (18 miles from Perryville, MD)
- 30+ days ago
- Newark, DE (18 miles from Perryville, MD)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Specialist
- Bel Air, MD (16 miles from Perryville, MD)
- 30+ days ago
- Bel Air, MD (16 miles from Perryville, MD)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Demographic Data for Perryville, MD
Moving to Perryville, MD? Find some basic demographic data about Perryville, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Perryville, MD
Highest Education Level
Customer Services in Perryville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »