Customer Service Jobs in Perry Point, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

Customer Service Associate/driver

  • Newark, DE (19 miles from Perry Point, MD)
  • 7 hours ago
  • Newark, DE (19 miles from Perry Point, MD)
  • 7 hours ago

Newark, DE, USA | Hourly | 17.00 per hour 17.00 | Full Time | Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more! KEY RESPONSIBILITIES: Serve as...

Client Service Representative

  • Newark, DE (19 miles from Perry Point, MD)
  • 7 hours ago
  • Newark, DE (19 miles from Perry Point, MD)
  • 7 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate - Temporary

  • Bear, DE (19 miles from Perry Point, MD)
  • 2 days ago
  • Bear, DE (19 miles from Perry Point, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate/Teller

  • Oxford, PA (17 miles from Perry Point, MD)
  • 2 days ago
  • Oxford, PA (17 miles from Perry Point, MD)
  • 2 days ago

We are looking for a candidate with banking and customer service experience to join the Presence Bank family! Why Presence?...

Pharmacy Customer Service Associate

  • Bear, DE (19 miles from Perry Point, MD)
  • 3 days ago
  • Bear, DE (19 miles from Perry Point, MD)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Marshallton, DE (24 miles from Perry Point, MD)
  • 3 days ago
  • Marshallton, DE (24 miles from Perry Point, MD)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Representative

  • Chestertown, MD (24 miles from Perry Point, MD)
  • 3 days ago
  • Chestertown, MD (24 miles from Perry Point, MD)
  • 3 days ago

### Description Dixon is looking for a Customer Service Representative to join our team in Chestertown, MD!...

Remote --- Customer Service Representative

  • Bear, DE (19 miles from Perry Point, MD)
  • 3 days ago
  • Bear, DE (19 miles from Perry Point, MD)
  • 3 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Representative

  • Bear, DE (19 miles from Perry Point, MD)
  • 3 days ago
  • Bear, DE (19 miles from Perry Point, MD)
  • 3 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Associate - Temporary

  • Avondale, PA (24 miles from Perry Point, MD)
  • 4 days ago
  • Avondale, PA (24 miles from Perry Point, MD)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Delivery Station Customer Service Associate - FT(40 Hours) - DMD2 - Edgewood, MD

  • Edgewood, MD (14 miles from Perry Point, MD)
  • 7 days ago
  • Edgewood, MD (14 miles from Perry Point, MD)
  • 7 days ago

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on...

Customer Service Representative $17 hourly

  • Newark, DE (19 miles from Perry Point, MD)
  • 11 days ago
  • Newark, DE (19 miles from Perry Point, MD)
  • 11 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative / Receptionist

  • Belcamp, MD (10 miles from Perry Point, MD)
  • 15 days ago
  • Belcamp, MD (10 miles from Perry Point, MD)
  • 15 days ago

Sole Hire LLC Customer Service Representative / Receptionist Easy Apply Belcamp, MD Easy Apply Customer Service Representative / Receptionist (Temp-to-Perm Opportunity) Location: Belcamp, MD (Aberdeen...

Customer Service Representative

  • Middletown, DE (21 miles from Perry Point, MD)
  • 22 days ago
  • Middletown, DE (21 miles from Perry Point, MD)
  • 22 days ago

Customer Service Representative at Goodwill Delaware in Middletown, Delaware, United States Job Description Customer Service Associate - POSITION PURPOSE: The Customer Service Associate oversees and...

Customer Service Associate - Nights/Weekends

  • Newark, DE (19 miles from Perry Point, MD)
  • 29 days ago
  • Newark, DE (19 miles from Perry Point, MD)
  • 29 days ago

Customer Service Associate - Nights/Weekends 3.7 3.7 out of 5 stars 127 Grove Lane, Newark, DE 19711 Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Perry Point, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Perry Point, MD offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Perry Point, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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