Customer Service Jobs in Parkville, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Baltimore, MD (8 miles from Parkville, MD)
- 6 hours ago
- Baltimore, MD (8 miles from Parkville, MD)
- 6 hours ago
No walk in applicants - Reference Customer Service when responding....
Pharmacy Customer Service Associate
- Severna Park, MD (22 miles from Parkville, MD)
- 7 hours ago
- Severna Park, MD (22 miles from Parkville, MD)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Columbia, MD (22 miles from Parkville, MD)
- 7 hours ago
- Columbia, MD (22 miles from Parkville, MD)
- 7 hours ago
CSR's are responsible for providing excellent customer service, documentation or communications and appropriate follow up....
Customer Service Representative
- Sparks, MD (13 miles from Parkville, MD)
- 19 hours ago
- Sparks, MD (13 miles from Parkville, MD)
- 19 hours ago
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Agent Supervisor -Baltimore/Washington International Airport (BWI)
- Baltimore, MD (8 miles from Parkville, MD)
- 19 hours ago
- Baltimore, MD (8 miles from Parkville, MD)
- 19 hours ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY!...
Customer Service Representative (Loan Consultant II)
- Dundalk, MD (9 miles from Parkville, MD)
- 1 day ago
- Dundalk, MD (9 miles from Parkville, MD)
- 1 day ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Medical Equipment Customer Service Representative
- Glen Burnie, MD (15 miles from Parkville, MD)
- 2 days ago
- Glen Burnie, MD (15 miles from Parkville, MD)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Baltimore, MD (8 miles from Parkville, MD)
- 2 days ago
- Baltimore, MD (8 miles from Parkville, MD)
- 2 days ago
Hiring Customer Service Representatives The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients....
Customer Service Representative - Patient Registration
- Baltimore, MD (8 miles from Parkville, MD)
- 3 days ago
- Baltimore, MD (8 miles from Parkville, MD)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Associate - Temporary
- Baltimore, MD (8 miles from Parkville, MD)
- 3 days ago
- Baltimore, MD (8 miles from Parkville, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Baltimore, MD (8 miles from Parkville, MD)
- 4 days ago
- Baltimore, MD (8 miles from Parkville, MD)
- 4 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Representative (Loan Consultant II)
- Dundalk, MD (9 miles from Parkville, MD)
- 4 days ago
- Dundalk, MD (9 miles from Parkville, MD)
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant I)
- Glen Burnie, MD (15 miles from Parkville, MD)
- 6 days ago
- Glen Burnie, MD (15 miles from Parkville, MD)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Patient Financial Customer Service Representative (Full Time, Towson, Hybrid)
- Towson, MD (5 miles from Parkville, MD)
- 6 days ago
- Towson, MD (5 miles from Parkville, MD)
- 6 days ago
General Summary: In this entry-level role, the Patient Financial Customer Service Representative will be responsible for assisting clients with their financial inquiries....
Customer Service Representative / Receptionist
- Belcamp, MD (16 miles from Parkville, MD)
- 6 days ago
- Belcamp, MD (16 miles from Parkville, MD)
- 6 days ago
Sole Hire LLC Customer Service Representative / Receptionist Easy Apply Belcamp, MD Easy Apply Customer Service Representative / Receptionist (Temp-to-Perm Opportunity) Location: Belcamp, MD (Aberdeen...
Demographic Data for Parkville, MD
Moving to Parkville, MD? Find some basic demographic data about Parkville, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Parkville, MD
Highest Education Level
Customer Services in Parkville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »