Customer Service Jobs in Oxon Hill, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 112 Jobs
Liberty Mutual Insurance

Licensed Associate Gold Customer Service Representative

We are currently hiring exclusively for our Gold Customer Service licensed class starting September 8th....

Remote Work

Client Service Representative - Oxon Hill Branch

  • Oxon Hill, MD
  • 1 hour ago
  • Oxon Hill, MD
  • 1 hour ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Client Service Representative - Olney Branch

  • Olney, MD (24 miles from Oxon Hill, MD)
  • 1 hour ago
  • Olney, MD (24 miles from Oxon Hill, MD)
  • 1 hour ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Savers / Value Village Careers - Customer Service Associate

  • Woodbridge, VA (19 miles from Oxon Hill, MD)
  • 1 hour ago
  • Woodbridge, VA (19 miles from Oxon Hill, MD)
  • 1 hour ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Upper Marlboro, MD (12 miles from Oxon Hill, MD)
  • 13 hours ago
  • Upper Marlboro, MD (12 miles from Oxon Hill, MD)
  • 13 hours ago

Service Center Forestville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Associate

  • Rockville, MD (18 miles from Oxon Hill, MD)
  • 14 hours ago
  • Rockville, MD (18 miles from Oxon Hill, MD)
  • 14 hours ago

Location: 1590 Rockville Pike Rockville, MD 20852 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type:...

Pharmacy Customer Service Associate

  • Alexandria, VA (3 miles from Oxon Hill, MD)
  • 14 hours ago
  • Alexandria, VA (3 miles from Oxon Hill, MD)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Manassas Park, VA (23 miles from Oxon Hill, MD)
  • 20 hours ago
  • Manassas Park, VA (23 miles from Oxon Hill, MD)
  • 20 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER (Starting at $15/HR + Commission)

  • Fairfax, VA (24 miles from Oxon Hill, MD)
  • 1 day ago
  • Fairfax, VA (24 miles from Oxon Hill, MD)
  • 1 day ago

We are currently seeking self-motivated, hard-working, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Healthcare Customer Service Representative - Remote

  • Fairfax, VA (24 miles from Oxon Hill, MD)
  • 1 day ago
  • Fairfax, VA (24 miles from Oxon Hill, MD)
  • 1 day ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service and Sales Associate

  • Washington, DC (6 miles from Oxon Hill, MD)
  • 1 day ago
  • Washington, DC (6 miles from Oxon Hill, MD)
  • 1 day ago

The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...

Senior Customer Service Representative - Corporate

  • Washington, DC (6 miles from Oxon Hill, MD)
  • 2 days ago
  • Washington, DC (6 miles from Oxon Hill, MD)
  • 2 days ago

Prepare and deliver reports on customer service metrics. Participate in cross-functional projects to enhance customer service....

Customer Service Associate - Temporary

  • Odenton, MD (22 miles from Oxon Hill, MD)
  • 2 days ago
  • Odenton, MD (22 miles from Oxon Hill, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Arlington, VA (7 miles from Oxon Hill, MD)
  • 2 days ago
  • Arlington, VA (7 miles from Oxon Hill, MD)
  • 2 days ago

Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....

Senior Customer Service Representative

  • Washington, DC (6 miles from Oxon Hill, MD)
  • 2 days ago
  • Washington, DC (6 miles from Oxon Hill, MD)
  • 2 days ago

You will be the voice of Genworth, responsible for delivering excellent customer service, operating in a culture centered around teamwork and collaboration....

Remote Work

Demographic Data for Oxon Hill, MD

Moving to Oxon Hill, MD? Find some basic demographic data about Oxon Hill, MD below.

Local
National
32,024
613
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Oxon Hill, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oxon Hill, MD offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oxon Hill, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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