Customer Service Jobs in Owings Mills, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Forest Hill, MD (23 miles from Owings Mills, MD)
- 11 hours ago
- Forest Hill, MD (23 miles from Owings Mills, MD)
- 11 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Jessup, MD (19 miles from Owings Mills, MD)
- 11 hours ago
- Jessup, MD (19 miles from Owings Mills, MD)
- 11 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative Fueler/Washer
- Baltimore, MD (13 miles from Owings Mills, MD)
- 11 hours ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 11 hours ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
- Columbia, MD (16 miles from Owings Mills, MD)
- 11 hours ago
- Columbia, MD (16 miles from Owings Mills, MD)
- 11 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Middle River, MD (21 miles from Owings Mills, MD)
- 11 hours ago
- Middle River, MD (21 miles from Owings Mills, MD)
- 11 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Columbia, MD (16 miles from Owings Mills, MD)
- 11 hours ago
- Columbia, MD (16 miles from Owings Mills, MD)
- 11 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Glen Burnie, MD (21 miles from Owings Mills, MD)
- 11 hours ago
- Glen Burnie, MD (21 miles from Owings Mills, MD)
- 11 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Lutherville, MD (8 miles from Owings Mills, MD)
- 1 day ago
- Lutherville, MD (8 miles from Owings Mills, MD)
- 1 day ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Dispensary Associate - Part Time
- Halethorpe, MD (14 miles from Owings Mills, MD)
- 1 day ago
- Halethorpe, MD (14 miles from Owings Mills, MD)
- 1 day ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Service Representative
- Glen Burnie, MD (21 miles from Owings Mills, MD)
- 2 days ago
- Glen Burnie, MD (21 miles from Owings Mills, MD)
- 2 days ago
Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...
Customer Service Representative, Member Svc Call Center
- Fulton, MD (19 miles from Owings Mills, MD)
- 3 days ago
- Fulton, MD (19 miles from Owings Mills, MD)
- 3 days ago
Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...
Remote WorkPharmacy Customer Service Associate
- Bel Air, MD (24 miles from Owings Mills, MD)
- 3 days ago
- Bel Air, MD (24 miles from Owings Mills, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insurance Customer Service Representative
- Hanover, MD (18 miles from Owings Mills, MD)
- 3 days ago
- Hanover, MD (18 miles from Owings Mills, MD)
- 3 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Laurel, MD (23 miles from Owings Mills, MD)
- 4 days ago
- Laurel, MD (23 miles from Owings Mills, MD)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative II
- Baltimore, MD (13 miles from Owings Mills, MD)
- 5 days ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 5 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Demographic Data for Owings Mills, MD
Moving to Owings Mills, MD? Find some basic demographic data about Owings Mills, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Owings Mills, MD
Highest Education Level
Customer Services in Owings Mills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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