Customer Service Jobs in Owings Mills, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Columbia, MD (16 miles from Owings Mills, MD)
- 1 hour ago
- Columbia, MD (16 miles from Owings Mills, MD)
- 1 hour ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Dispensary Associate - Part Time
- Lutherville, MD (8 miles from Owings Mills, MD)
- 2 hours ago
- Lutherville, MD (8 miles from Owings Mills, MD)
- 2 hours ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Service Associate - Temporary
- Brooklyn, MD (16 miles from Owings Mills, MD)
- 14 hours ago
- Brooklyn, MD (16 miles from Owings Mills, MD)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Hanover, MD (18 miles from Owings Mills, MD)
- 14 hours ago
- Hanover, MD (18 miles from Owings Mills, MD)
- 14 hours ago
service....
Bilingual Customer Service Representative
- Columbia, MD (16 miles from Owings Mills, MD)
- 22 hours ago
- Columbia, MD (16 miles from Owings Mills, MD)
- 22 hours ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Customer Service Representative
- Brinklow, MD (20 miles from Owings Mills, MD)
- 1 day ago
- Brinklow, MD (20 miles from Owings Mills, MD)
- 1 day ago
We are looking to add Customer Service Representative to our team at Rivermist Pet Lodge!...
Customer Service Associate - Full-time
- Dundalk, MD (19 miles from Owings Mills, MD)
- 1 day ago
- Dundalk, MD (19 miles from Owings Mills, MD)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Middle River, MD (21 miles from Owings Mills, MD)
- 1 day ago
- Middle River, MD (21 miles from Owings Mills, MD)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift - Full-time
- Middle River, MD (21 miles from Owings Mills, MD)
- 1 day ago
- Middle River, MD (21 miles from Owings Mills, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Hanover, MD (18 miles from Owings Mills, MD)
- 1 day ago
- Hanover, MD (18 miles from Owings Mills, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
Collaborating closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery to support the order fulfillment process....
Front Desk / Customer Service Representative
- Nottingham, MD (16 miles from Owings Mills, MD)
- 2 days ago
- Nottingham, MD (16 miles from Owings Mills, MD)
- 2 days ago
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...
Loss Prevention Customer Service Associate
- Randallstown, MD (3 miles from Owings Mills, MD)
- 2 days ago
- Randallstown, MD (3 miles from Owings Mills, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hunt Valley, MD (8 miles from Owings Mills, MD)
- 3 days ago
- Hunt Valley, MD (8 miles from Owings Mills, MD)
- 3 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Client Service Representative - Floater (Fulton Branch)
- Laurel, MD (23 miles from Owings Mills, MD)
- 3 days ago
- Laurel, MD (23 miles from Owings Mills, MD)
- 3 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
Demographic Data for Owings Mills, MD
Moving to Owings Mills, MD? Find some basic demographic data about Owings Mills, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Owings Mills, MD
Highest Education Level
Customer Services in Owings Mills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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