Customer Service Jobs in Owings, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Customer Service Representative (Sr. Loan Consultant)

  • Waldorf, MD (14 miles from Owings, MD)
  • 15 hours ago
  • Waldorf, MD (14 miles from Owings, MD)
  • 15 hours ago

Ensure a high quality of customer service. All other duties as assigned....

Customer Service Representative II

  • Annapolis, MD (21 miles from Owings, MD)
  • 15 hours ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 15 hours ago

Administrative/General Support Customer Service Representative II-Patient Access and Support Services Online Job ATW-39807 Category Administrative/General Support Location Annapolis, Maryland; Work...

Healthcare Inbound Customer Service Agent - Remote (Winston Salem, NC)

  • Annapolis, MD (21 miles from Owings, MD)
  • 15 hours ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 15 hours ago

We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....

Remote Work

Customer Service Associate

  • Clinton, MD (16 miles from Owings, MD)
  • 16 hours ago
  • Clinton, MD (16 miles from Owings, MD)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Territory Customer Success Representative - MD & DC

  • Bowie, MD (21 miles from Owings, MD)
  • 1 day ago
  • Bowie, MD (21 miles from Owings, MD)
  • 1 day ago

Required Education and Experience High school diploma or equivalent; additional education or training in sales, customer service, or a related field is a plus. 0-1 year of proven experience in customer...

Customer Service Representative (Sr. Loan Consultant)

  • Waldorf, MD (14 miles from Owings, MD)
  • 3 days ago
  • Waldorf, MD (14 miles from Owings, MD)
  • 3 days ago

Ensure a high quality of customer service. All other duties as assigned....

Medical Customer Service Representative

  • Annapolis, MD (21 miles from Owings, MD)
  • 3 days ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 3 days ago

TekSystems is currently hiring for several Medical Customer Service/Medical Billing Customer Service positions in the Annapolis, MD area!...

Customer Service Representative

  • Annapolis, MD (21 miles from Owings, MD)
  • 4 days ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 4 days ago

Perform other duties as assigned by station management Minimum Qualifications: High school diploma or equivalent Successful completion of certification training program for customer service/emissions...

Loss Prevention Customer Service Associate II

  • Landover, MD (21 miles from Owings, MD)
  • 4 days ago
  • Landover, MD (21 miles from Owings, MD)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Dispatcher/Customer Service Representative - Part time

  • Upper Marlboro, MD (10 miles from Owings, MD)
  • 5 days ago
  • Upper Marlboro, MD (10 miles from Owings, MD)
  • 5 days ago

Key Requirements High School diploma or equivalent At least one year experience in a high-volume dispatch & customer service role Customer service/Communication/Collaboration skills Ability to prioritize...

Customer Service Associate - Dinner/Close Shift

  • Gambrills, MD (23 miles from Owings, MD)
  • 6 days ago
  • Gambrills, MD (23 miles from Owings, MD)
  • 6 days ago

As the name suggests, your main priority is to provide great customer service....

Veterinary Client Service Representative

  • Bowie, MD (21 miles from Owings, MD)
  • 8 days ago
  • Bowie, MD (21 miles from Owings, MD)
  • 8 days ago

Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...

Customer Service Representative

  • Fort Washington, MD (21 miles from Owings, MD)
  • 8 days ago
  • Fort Washington, MD (21 miles from Owings, MD)
  • 8 days ago

Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....

Customer Service Representative

  • Annapolis, MD (21 miles from Owings, MD)
  • 11 days ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 11 days ago

Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...

Customer Care Representative

  • Annapolis, MD (21 miles from Owings, MD)
  • 12 days ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 12 days ago

Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....

Demographic Data for Owings, MD

Moving to Owings, MD? Find some basic demographic data about Owings, MD below.

Local
National
9,632
221
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Owings, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Owings, MD offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Owings, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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