Customer Service Jobs in Owings, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Representative

  • Oxon Hill, MD (22 miles from Owings, MD)
  • 12 hours ago
  • Oxon Hill, MD (22 miles from Owings, MD)
  • 12 hours ago

OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15.00-$18.00 per hour!...

Customer Service Representative - Employee Assistance Program (Tuesday-Saturday 10:00AM-6:30PM EST)

  • Annapolis, MD (21 miles from Owings, MD)
  • 16 hours ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 16 hours ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Customer Service Associate

  • Dunkirk, MD (3 miles from Owings, MD)
  • 19 hours ago
  • Dunkirk, MD (3 miles from Owings, MD)
  • 19 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Savers / Value Village Careers - Customer Service Associate

  • Camp Springs, MD (18 miles from Owings, MD)
  • 23 hours ago
  • Camp Springs, MD (18 miles from Owings, MD)
  • 23 hours ago

Description Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position. $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger...

Customer Service Associate

  • Largo, MD (16 miles from Owings, MD)
  • 1 day ago
  • Largo, MD (16 miles from Owings, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Employee Assistance Program (Sunday-Wednesday 9:00pm-7:30am EST)

  • Annapolis, MD (21 miles from Owings, MD)
  • 1 day ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 1 day ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Pharmacy Customer Service Associate

  • Edgewater, MD (16 miles from Owings, MD)
  • 1 day ago
  • Edgewater, MD (16 miles from Owings, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Annapolis, MD (21 miles from Owings, MD)
  • 2 days ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Representative

  • Brandywine, MD (11 miles from Owings, MD)
  • 5 days ago
  • Brandywine, MD (11 miles from Owings, MD)
  • 5 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Annapolis, MD (21 miles from Owings, MD)
  • 6 days ago
  • Annapolis, MD (21 miles from Owings, MD)
  • 6 days ago

LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...

Customer Service Representative

  • Landover, MD (21 miles from Owings, MD)
  • 6 days ago
  • Landover, MD (21 miles from Owings, MD)
  • 6 days ago

Customer Service Representative Johnson Truck Center Landover, MD $60,000+ Johnson Truck Center, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...

Corporate Customer Service Representative

  • Brandywine, MD (11 miles from Owings, MD)
  • 6 days ago
  • Brandywine, MD (11 miles from Owings, MD)
  • 6 days ago

If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...

Remote --- Customer Service Representative

  • Bowie, MD (21 miles from Owings, MD)
  • 8 days ago
  • Bowie, MD (21 miles from Owings, MD)
  • 8 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Customer Service Associate

  • Waldorf, MD (14 miles from Owings, MD)
  • 9 days ago
  • Waldorf, MD (14 miles from Owings, MD)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Brandywine, MD (11 miles from Owings, MD)
  • 9 days ago
  • Brandywine, MD (11 miles from Owings, MD)
  • 9 days ago

Responsibilities for this Customer Service Representative include, but are not limited to: Take iing calls from our customers and provide excellent customer service....

Demographic Data for Owings, MD

Moving to Owings, MD? Find some basic demographic data about Owings, MD below.


Local
National
9,632
221
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Owings, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Owings, MD offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Owings, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »