Customer Service Jobs in National Harbor, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Gold Customer Service Representative
- Liberty Mutual Insurance
- Washington, DC (6 miles from National Harbor, MD)
- 2 days ago
- Liberty Mutual Insurance
- Washington, DC (6 miles from National Harbor, MD)
- 2 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...
Remote WorkCustomer Service Representative
- Reston, VA (21 miles from National Harbor, MD)
- 11 days ago
- Reston, VA (21 miles from National Harbor, MD)
- 11 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Customer Service Representative at 1221 Van
- Washington, DC (6 miles from National Harbor, MD)
- 9 hours ago
- Washington, DC (6 miles from National Harbor, MD)
- 9 hours ago
Assist in coordinating community activities and social events to build resident relationships WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS) Experience in customer service-related fields such as hospitality...
Sales & Customer Service Associate
- Waldorf, MD (14 miles from National Harbor, MD)
- 9 hours ago
- Waldorf, MD (14 miles from National Harbor, MD)
- 9 hours ago
This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Bethesda, MD (13 miles from National Harbor, MD)
- 15 hours ago
- Bethesda, MD (13 miles from National Harbor, MD)
- 15 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Associate Gold Customer Service Representative
- Washington, DC (6 miles from National Harbor, MD)
- 18 hours ago
- Washington, DC (6 miles from National Harbor, MD)
- 18 hours ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote WorkGold Customer Service Representative Bilingual Spanish English
- Washington, DC (6 miles from National Harbor, MD)
- 18 hours ago
- Washington, DC (6 miles from National Harbor, MD)
- 18 hours ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Remote Work- Gambrills, MD (23 miles from National Harbor, MD)
- 2 days ago
- Gambrills, MD (23 miles from National Harbor, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Rockville, MD (20 miles from National Harbor, MD)
- 2 days ago
- Rockville, MD (20 miles from National Harbor, MD)
- 2 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate - Temporary
- Chantilly, VA (24 miles from National Harbor, MD)
- 2 days ago
- Chantilly, VA (24 miles from National Harbor, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Bowie, MD (19 miles from National Harbor, MD)
- 2 days ago
- Bowie, MD (19 miles from National Harbor, MD)
- 2 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
- Alexandria, VA (3 miles from National Harbor, MD)
- 2 days ago
- Alexandria, VA (3 miles from National Harbor, MD)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate- Overnight Shift
- National Harbor, MD
- 3 days ago
- National Harbor, MD
- 3 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Camp Springs, MD (5 miles from National Harbor, MD)
- 3 days ago
- Camp Springs, MD (5 miles from National Harbor, MD)
- 3 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Demographic Data for National Harbor, MD
Moving to National Harbor, MD? Find some basic demographic data about National Harbor, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in National Harbor, MD
Highest Education Level
Customer Services in National Harbor, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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