Customer Service Jobs in Mount Airy, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Columbia, MD (18 miles from Mount Airy, MD)
- 6 hours ago
- Columbia, MD (18 miles from Mount Airy, MD)
- 6 hours ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Bilingual Customer Service Representative
- Columbia, MD (18 miles from Mount Airy, MD)
- 1 day ago
- Columbia, MD (18 miles from Mount Airy, MD)
- 1 day ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
Customer Service Representative
- Brinklow, MD (15 miles from Mount Airy, MD)
- 2 days ago
- Brinklow, MD (15 miles from Mount Airy, MD)
- 2 days ago
We are looking to add Customer Service Representative to our team at Rivermist Pet Lodge!...
Customer Service Associate - Full-time
- Laurel, MD (24 miles from Mount Airy, MD)
- 2 days ago
- Laurel, MD (24 miles from Mount Airy, MD)
- 2 days ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift - Full-time
- Columbia, MD (18 miles from Mount Airy, MD)
- 2 days ago
- Columbia, MD (18 miles from Mount Airy, MD)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Columbia, MD (18 miles from Mount Airy, MD)
- 2 days ago
- Columbia, MD (18 miles from Mount Airy, MD)
- 2 days ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Loss Prevention Customer Service Associate
- Randallstown, MD (18 miles from Mount Airy, MD)
- 2 days ago
- Randallstown, MD (18 miles from Mount Airy, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative - Floater (Fulton Branch)
- Laurel, MD (24 miles from Mount Airy, MD)
- 3 days ago
- Laurel, MD (24 miles from Mount Airy, MD)
- 3 days ago
One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...
- Gaithersburg, MD (16 miles from Mount Airy, MD)
- 4 days ago
- Gaithersburg, MD (16 miles from Mount Airy, MD)
- 4 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Pharmacy Customer Service Associate
- Laurel, MD (24 miles from Mount Airy, MD)
- 4 days ago
- Laurel, MD (24 miles from Mount Airy, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Laurel, MD (24 miles from Mount Airy, MD)
- 6 days ago
- Laurel, MD (24 miles from Mount Airy, MD)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Call Center
- Fulton, MD (19 miles from Mount Airy, MD)
- 8 days ago
- Fulton, MD (19 miles from Mount Airy, MD)
- 8 days ago
We are currently seeking a friendly, helpful, detail-focused Customer Service Representative to join our team....
Remote Customer Service Representative
- Elkridge, MD (24 miles from Mount Airy, MD)
- 9 days ago
- Elkridge, MD (24 miles from Mount Airy, MD)
- 9 days ago
Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...
Remote Work- Westminster, MD (15 miles from Mount Airy, MD)
- 10 days ago
- Westminster, MD (15 miles from Mount Airy, MD)
- 10 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
IMMEDIATE HIRE Customer Service Representative
- Gaithersburg, MD (16 miles from Mount Airy, MD)
- 11 days ago
- Gaithersburg, MD (16 miles from Mount Airy, MD)
- 11 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Demographic Data for Mount Airy, MD
Moving to Mount Airy, MD? Find some basic demographic data about Mount Airy, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mount Airy, MD
Highest Education Level
Customer Services in Mount Airy, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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