Customer Service Jobs in Middle River, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 84 Jobs

Customer Service Representative - Patient Registration

  • Baltimore, MD (12 miles from Middle River, MD)
  • 1 hour ago
  • Baltimore, MD (12 miles from Middle River, MD)
  • 1 hour ago

As our **Customer Service Representative**, youll work to help our patients check into the hospital....

Client Service Representative

  • Baltimore, MD (12 miles from Middle River, MD)
  • 7 hours ago
  • Baltimore, MD (12 miles from Middle River, MD)
  • 7 hours ago

Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...

Customer Service Associate

  • Forest Hill, MD (16 miles from Middle River, MD)
  • 19 hours ago
  • Forest Hill, MD (16 miles from Middle River, MD)
  • 19 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Jessup, MD (24 miles from Middle River, MD)
  • 19 hours ago
  • Jessup, MD (24 miles from Middle River, MD)
  • 19 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative Fueler/Washer

  • Baltimore, MD (12 miles from Middle River, MD)
  • 19 hours ago
  • Baltimore, MD (12 miles from Middle River, MD)
  • 19 hours ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Customer Service Associate

  • Baltimore, MD (12 miles from Middle River, MD)
  • 19 hours ago
  • Baltimore, MD (12 miles from Middle River, MD)
  • 19 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Middle River, MD
  • 19 hours ago
  • Middle River, MD
  • 19 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Glen Burnie, MD (14 miles from Middle River, MD)
  • 19 hours ago
  • Glen Burnie, MD (14 miles from Middle River, MD)
  • 19 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Dispensary Associate

  • Lutherville, MD (14 miles from Middle River, MD)
  • 1 day ago
  • Lutherville, MD (14 miles from Middle River, MD)
  • 1 day ago

In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....

Dispensary Associate - Part Time

  • Halethorpe, MD (15 miles from Middle River, MD)
  • 1 day ago
  • Halethorpe, MD (15 miles from Middle River, MD)
  • 1 day ago

In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....

Customer Service Representative

  • Glen Burnie, MD (14 miles from Middle River, MD)
  • 2 days ago
  • Glen Burnie, MD (14 miles from Middle River, MD)
  • 2 days ago

Customer Service Representative Dovell & Williams Glen Burnie, MD $60,000 + Dovell and Williams, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location...

Pharmacy Customer Service Associate

  • Bel Air, MD (13 miles from Middle River, MD)
  • 3 days ago
  • Bel Air, MD (13 miles from Middle River, MD)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Insurance Customer Service Representative

  • Hanover, MD (20 miles from Middle River, MD)
  • 3 days ago
  • Hanover, MD (20 miles from Middle River, MD)
  • 3 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative

  • Bel Air, MD (13 miles from Middle River, MD)
  • 4 days ago
  • Bel Air, MD (13 miles from Middle River, MD)
  • 4 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative II

  • Baltimore, MD (12 miles from Middle River, MD)
  • 5 days ago
  • Baltimore, MD (12 miles from Middle River, MD)
  • 5 days ago

We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....

Demographic Data for Middle River, MD

Moving to Middle River, MD? Find some basic demographic data about Middle River, MD below.


Local
National
44,568
690
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Middle River, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Middle River, MD offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Middle River, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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