Customer Service Jobs in Lanham, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Hanover, MD (16 miles from Lanham, MD)
- 3 days ago
- Hanover, MD (16 miles from Lanham, MD)
- 3 days ago
service....
Customer Service Representative - FT
- Hanover, MD (16 miles from Lanham, MD)
- 4 days ago
- Hanover, MD (16 miles from Lanham, MD)
- 4 days ago
service....
- Annapolis, MD (17 miles from Lanham, MD)
- 45+ days ago
- Annapolis, MD (17 miles from Lanham, MD)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Glen Burnie, MD (20 miles from Lanham, MD)
- 1 hour ago
- Glen Burnie, MD (20 miles from Lanham, MD)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Retail Customer Service Associate
- Washington, DC (10 miles from Lanham, MD)
- 14 hours ago
- Washington, DC (10 miles from Lanham, MD)
- 14 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Dispensary Associate-PT (Ellicott City)
- Ellicott City, MD (21 miles from Lanham, MD)
- 14 hours ago
- Ellicott City, MD (21 miles from Lanham, MD)
- 14 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Odenton, MD (9 miles from Lanham, MD)
- 1 day ago
- Odenton, MD (9 miles from Lanham, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Amazon Locker+ Customer Service Associate
- Rockville, MD (17 miles from Lanham, MD)
- 1 day ago
- Rockville, MD (17 miles from Lanham, MD)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Loss Prevention Customer Service Associate II
- Capitol Heights, MD (1 mile from Lanham, MD)
- 1 day ago
- Capitol Heights, MD (1 mile from Lanham, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Silver Spring, MD (8 miles from Lanham, MD)
- 2 days ago
- Silver Spring, MD (8 miles from Lanham, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Arlington, VA (13 miles from Lanham, MD)
- 2 days ago
- Arlington, VA (13 miles from Lanham, MD)
- 2 days ago
Key Accountabilities : Client Service - 50% Handles complex client issues while executing excellent customer service principles....
- Alexandria, VA (14 miles from Lanham, MD)
- 2 days ago
- Alexandria, VA (14 miles from Lanham, MD)
- 2 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Merrifield, VA (20 miles from Lanham, MD)
- 3 days ago
- Merrifield, VA (20 miles from Lanham, MD)
- 3 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Medical Customer Service Representative - In Office
- Millersville, MD (17 miles from Lanham, MD)
- 3 days ago
- Millersville, MD (17 miles from Lanham, MD)
- 3 days ago
arena, preferably medical customer service or medical billing....
Customer Service and Sales Associate
- Washington, DC (10 miles from Lanham, MD)
- 3 days ago
- Washington, DC (10 miles from Lanham, MD)
- 3 days ago
The Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers...
Demographic Data for Lanham, MD
Moving to Lanham, MD? Find some basic demographic data about Lanham, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lanham, MD
Highest Education Level
Customer Services in Lanham, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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