Customer Service Jobs in La Plata, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Springfield, VA (24 miles from La Plata, MD)
- 8 days ago
- Springfield, VA (24 miles from La Plata, MD)
- 8 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
- Alexandria, VA (21 miles from La Plata, MD)
- 10 hours ago
- Alexandria, VA (21 miles from La Plata, MD)
- 10 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate- Overnight Shift
- National Harbor, MD (20 miles from La Plata, MD)
- 19 hours ago
- National Harbor, MD (20 miles from La Plata, MD)
- 19 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- National Harbor, MD (20 miles from La Plata, MD)
- 19 hours ago
- National Harbor, MD (20 miles from La Plata, MD)
- 19 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Camp Springs, MD (22 miles from La Plata, MD)
- 19 hours ago
- Camp Springs, MD (22 miles from La Plata, MD)
- 19 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- District Heights, MD (24 miles from La Plata, MD)
- 19 hours ago
- District Heights, MD (24 miles from La Plata, MD)
- 19 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Flexible Customer Service Associate
- Alexandria, VA (21 miles from La Plata, MD)
- 1 day ago
- Alexandria, VA (21 miles from La Plata, MD)
- 1 day ago
Job Qualifications: Previous customer service experience and sales skills. Ability to work in a fast-paced environment with a variety of tasks....
Customer Service Representative
- Waldorf, MD (10 miles from La Plata, MD)
- 3 days ago
- Waldorf, MD (10 miles from La Plata, MD)
- 3 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Retail Customer Service Supervisor
- Springfield, VA (24 miles from La Plata, MD)
- 3 days ago
- Springfield, VA (24 miles from La Plata, MD)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Fort Belvoir, VA (15 miles from La Plata, MD)
- 3 days ago
- Fort Belvoir, VA (15 miles from La Plata, MD)
- 3 days ago
Belvoir, communications, Virginia, 22060, Customer service, administrative assistant, CSR, Customer service representative, telecommunication, secret clearance, clearance jobs, cleared jobs, DoD, department...
Customer Service Representative
- Alexandria, VA (21 miles from La Plata, MD)
- 4 days ago
- Alexandria, VA (21 miles from La Plata, MD)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative (Part Time)
- Woodbridge, VA (15 miles from La Plata, MD)
- 4 days ago
- Woodbridge, VA (15 miles from La Plata, MD)
- 4 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
Customer Service Representative
- Springfield, VA (24 miles from La Plata, MD)
- 4 days ago
- Springfield, VA (24 miles from La Plata, MD)
- 4 days ago
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting...
Customer Service Associate - Temporary
- Waldorf, MD (10 miles from La Plata, MD)
- 4 days ago
- Waldorf, MD (10 miles from La Plata, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Seasonal)
- Oxon Hill, MD (20 miles from La Plata, MD)
- 5 days ago
- Oxon Hill, MD (20 miles from La Plata, MD)
- 5 days ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Demographic Data for La Plata, MD
Moving to La Plata, MD? Find some basic demographic data about La Plata, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in La Plata, MD
Highest Education Level
Customer Services in La Plata, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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