Customer Service Jobs in La Plata, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Customer Service Representative

  • Alexandria, VA (21 miles from La Plata, MD)
  • 1 day ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 1 day ago

Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....

Customer Service Associate

  • Woodbridge, VA (15 miles from La Plata, MD)
  • 1 day ago
  • Woodbridge, VA (15 miles from La Plata, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Woodbridge, VA (15 miles from La Plata, MD)
  • 1 day ago
  • Woodbridge, VA (15 miles from La Plata, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bakery Customer Service Representative

  • La Plata, MD
  • 3 days ago
  • La Plata, MD
  • 3 days ago

Bakery Customer Service Representative We are looking for a friendly, organized, and energetic Customer Service Representative to join our bakery team!...

Customer Experience Associate - Garden/Toys

  • Fort Belvoir, VA (15 miles from La Plata, MD)
  • 6 days ago
  • Fort Belvoir, VA (15 miles from La Plata, MD)
  • 6 days ago

H-... Customer Experience Associate - Garden/Toys United States - Virginia - Fort Belvoir Regular Part Time Job Description Responsible for driving the customer experience through proactive and...

Customer Experience Associate-Shoe Department

  • Fort Belvoir, VA (15 miles from La Plata, MD)
  • 6 days ago
  • Fort Belvoir, VA (15 miles from La Plata, MD)
  • 6 days ago

H-... Customer Experience Associate-Shoe Department United States - Virginia - Fort Belvoir Regular Part Time Job Description As a Customer Experience Expert in Apparel & Accessories, your eye for...

Customer Service Associate/ Cashier

  • Alexandria, VA (21 miles from La Plata, MD)
  • 6 days ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 6 days ago

un Customer Service Associate/ Cashier (Alexandria) Eddie's Little Shop & Deli compensation: Starting @ $18/hr employment type: job title: Customer Service Associate Located In Old Town Alexandria....

Customer Service Agent

  • Alexandria, VA (21 miles from La Plata, MD)
  • 6 days ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 6 days ago

Description We are seeking a dedicated Customer Service Agent to join our team....

Customer Service Associate

  • Alexandria, VA (21 miles from La Plata, MD)
  • 7 days ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 7 days ago

Schedule:** Part time **Availability:** Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule....

Customer Service Representative

  • Alexandria, VA (21 miles from La Plata, MD)
  • 7 days ago
  • Alexandria, VA (21 miles from La Plata, MD)
  • 7 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Retail Customer Experience Associate, Springfield - Full Time

  • Springfield, VA (24 miles from La Plata, MD)
  • 8 days ago
  • Springfield, VA (24 miles from La Plata, MD)
  • 8 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Corporate Customer Service Representative

  • Brandywine, MD (14 miles from La Plata, MD)
  • 9 days ago
  • Brandywine, MD (14 miles from La Plata, MD)
  • 9 days ago

If you enjoy helping others, finding solutions, and are ready to make a difference in customer service, we want to hear from you!...

Retail Customer Service Supervisor

  • Woodbridge, VA (15 miles from La Plata, MD)
  • 9 days ago
  • Woodbridge, VA (15 miles from La Plata, MD)
  • 9 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Experience Associate - King George, Longueuil - 18.75h

  • King George, VA (18 miles from La Plata, MD)
  • 14 days ago
  • King George, VA (18 miles from La Plata, MD)
  • 14 days ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Service Representative (Loan Consultant I)

  • Woodbridge, VA (15 miles from La Plata, MD)
  • 15 days ago
  • Woodbridge, VA (15 miles from La Plata, MD)
  • 15 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for La Plata, MD

Moving to La Plata, MD? Find some basic demographic data about La Plata, MD below.


Local
National
20,411
529
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in La Plata, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in La Plata, MD offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in La Plata, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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