Customer Service Jobs in Joppa, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Highlandtown, MD (15 miles from Joppa, MD)
- 12 hours ago
- Highlandtown, MD (15 miles from Joppa, MD)
- 12 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Baltimore, MD (17 miles from Joppa, MD)
- 22 hours ago
- Baltimore, MD (17 miles from Joppa, MD)
- 22 hours ago
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
Delivery Station Customer Service Associate
- Edgewood, MD (3 miles from Joppa, MD)
- 1 day ago
- Edgewood, MD (3 miles from Joppa, MD)
- 1 day ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Pharmacy Customer Service Associate
- Brooklyn, MD (20 miles from Joppa, MD)
- 2 days ago
- Brooklyn, MD (20 miles from Joppa, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Brooklyn, MD (20 miles from Joppa, MD)
- 2 days ago
- Brooklyn, MD (20 miles from Joppa, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Owings Mills, MD (23 miles from Joppa, MD)
- 2 days ago
- Owings Mills, MD (23 miles from Joppa, MD)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Baltimore, MD (17 miles from Joppa, MD)
- 3 days ago
- Baltimore, MD (17 miles from Joppa, MD)
- 3 days ago
Back to results Customer Service Agent Branches & Operations Full-time Baltimore, MD, United States Apply now Apply now Ready to elevate your customer service game?...
- Baltimore, MD (17 miles from Joppa, MD)
- 5 days ago
- Baltimore, MD (17 miles from Joppa, MD)
- 5 days ago
Excellent customer service skills. Excellent written communication and negotiating skills. Technical Knowledge & Experience Computer proficiency....
- Baltimore, MD (17 miles from Joppa, MD)
- 5 days ago
- Baltimore, MD (17 miles from Joppa, MD)
- 5 days ago
MGS has immediate openings for Customer Service Agent at Harry Reid International Airport....
- Baltimore, MD (17 miles from Joppa, MD)
- 5 days ago
- Baltimore, MD (17 miles from Joppa, MD)
- 5 days ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
Customer Service Representative
- Baltimore, MD (17 miles from Joppa, MD)
- 6 days ago
- Baltimore, MD (17 miles from Joppa, MD)
- 6 days ago
Achieves customer service department objectives by contributing customer service information....
Customer Service Representative
- Bel Air, MD (6 miles from Joppa, MD)
- 6 days ago
- Bel Air, MD (6 miles from Joppa, MD)
- 6 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Agent- Baltimore/Washington International Thurgood Marshall Airport ( BWI)
- Baltimore, MD (17 miles from Joppa, MD)
- 6 days ago
- Baltimore, MD (17 miles from Joppa, MD)
- 6 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
- Baltimore, MD (17 miles from Joppa, MD)
- 7 days ago
- Baltimore, MD (17 miles from Joppa, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Hours: Monday - Friday, 8am - 5pm with overtime as needed Payrate : $16.00 Job Duties Include:...
Demographic Data for Joppa, MD
Moving to Joppa, MD? Find some basic demographic data about Joppa, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Joppa, MD
Highest Education Level
Customer Services in Joppa, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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