Customer Service Jobs in Hyattsville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 117 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Description Our Common Purpose is the guiding principle that exemplifies the way we behave at Liberty Mutual...

Remote Work

Customer Service Representative

  • Reston, VA (21 miles from Hyattsville, MD)
  • 11 days ago
  • Reston, VA (21 miles from Hyattsville, MD)
  • 11 days ago

Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....

Customer Service Representative at 1221 Van

  • Washington, DC (6 miles from Hyattsville, MD)
  • 11 hours ago
  • Washington, DC (6 miles from Hyattsville, MD)
  • 11 hours ago

Assist in coordinating community activities and social events to build resident relationships WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS) Experience in customer service-related fields such as hospitality...

Sales & Customer Service Associate

  • Waldorf, MD (22 miles from Hyattsville, MD)
  • 11 hours ago
  • Waldorf, MD (22 miles from Hyattsville, MD)
  • 11 hours ago

This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Bethesda, MD (9 miles from Hyattsville, MD)
  • 17 hours ago
  • Bethesda, MD (9 miles from Hyattsville, MD)
  • 17 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate - Temporary

  • Catonsville, MD (24 miles from Hyattsville, MD)
  • 18 hours ago
  • Catonsville, MD (24 miles from Hyattsville, MD)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Gold Customer Service Representative

  • Washington, DC (6 miles from Hyattsville, MD)
  • 20 hours ago
  • Washington, DC (6 miles from Hyattsville, MD)
  • 20 hours ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Gold Customer Service Representative Bilingual Spanish English

  • Washington, DC (6 miles from Hyattsville, MD)
  • 20 hours ago
  • Washington, DC (6 miles from Hyattsville, MD)
  • 20 hours ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Bilingual Customer Service Representative

  • Columbia, MD (18 miles from Hyattsville, MD)
  • 1 day ago
  • Columbia, MD (18 miles from Hyattsville, MD)
  • 1 day ago

The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....

Medical Customer Service Representative

  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 2 days ago
  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 2 days ago

TekSystems is currently looking for several Medical Customer Service/Billing Customer Service Representatives in the Annapolis area!...

Customer Service Associate

  • Gambrills, MD (15 miles from Hyattsville, MD)
  • 2 days ago
  • Gambrills, MD (15 miles from Hyattsville, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Rockville, MD (15 miles from Hyattsville, MD)
  • 2 days ago
  • Rockville, MD (15 miles from Hyattsville, MD)
  • 2 days ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 2 days ago
  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 2 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative - Remote

  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 2 days ago
  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 2 days ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Associate- Overnight Shift

  • Glenelg, MD (22 miles from Hyattsville, MD)
  • 2 days ago
  • Glenelg, MD (22 miles from Hyattsville, MD)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Demographic Data for Hyattsville, MD

Moving to Hyattsville, MD? Find some basic demographic data about Hyattsville, MD below.


Local
National
172,167
2,495
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Hyattsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hyattsville, MD offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hyattsville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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