Customer Service Jobs in Harmans, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 115 Jobs

Client Service Representative

  • Baltimore, MD (10 miles from Harmans, MD)
  • 6 hours ago
  • Baltimore, MD (10 miles from Harmans, MD)
  • 6 hours ago

Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...

Customer Service Associate

  • Eldersburg, MD (21 miles from Harmans, MD)
  • 18 hours ago
  • Eldersburg, MD (21 miles from Harmans, MD)
  • 18 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Jessup, MD (4 miles from Harmans, MD)
  • 18 hours ago
  • Jessup, MD (4 miles from Harmans, MD)
  • 18 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative Fueler/Washer

  • Baltimore, MD (10 miles from Harmans, MD)
  • 18 hours ago
  • Baltimore, MD (10 miles from Harmans, MD)
  • 18 hours ago

As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....

Customer Service Associate

  • Columbia, MD (10 miles from Harmans, MD)
  • 18 hours ago
  • Columbia, MD (10 miles from Harmans, MD)
  • 18 hours ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Customer Service Representative

  • Middle River, MD (20 miles from Harmans, MD)
  • 18 hours ago
  • Middle River, MD (20 miles from Harmans, MD)
  • 18 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Columbia, MD (10 miles from Harmans, MD)
  • 18 hours ago
  • Columbia, MD (10 miles from Harmans, MD)
  • 18 hours ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • Hyattsville, MD (19 miles from Harmans, MD)
  • 18 hours ago
  • Hyattsville, MD (19 miles from Harmans, MD)
  • 18 hours ago

Systems Integration, Inc. is hiring**Customer Service Representatives for the Maryland Department of Human Resources call center located in Owings Mills, MD....

Customer Service Representative

  • Annapolis, MD (14 miles from Harmans, MD)
  • 18 hours ago
  • Annapolis, MD (14 miles from Harmans, MD)
  • 18 hours ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Customer Service Associate

  • Glen Burnie, MD (6 miles from Harmans, MD)
  • 18 hours ago
  • Glen Burnie, MD (6 miles from Harmans, MD)
  • 18 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Annapolis, MD (14 miles from Harmans, MD)
  • 1 day ago
  • Annapolis, MD (14 miles from Harmans, MD)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Dispensary Associate

  • Lutherville, MD (19 miles from Harmans, MD)
  • 1 day ago
  • Lutherville, MD (19 miles from Harmans, MD)
  • 1 day ago

In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....

Dispensary Associate - Part Time

  • Halethorpe, MD (5 miles from Harmans, MD)
  • 1 day ago
  • Halethorpe, MD (5 miles from Harmans, MD)
  • 1 day ago

In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....

Customer Service Representative, Specialized Services Bagster

  • Annapolis, MD (14 miles from Harmans, MD)
  • 2 days ago
  • Annapolis, MD (14 miles from Harmans, MD)
  • 2 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Annapolis, MD (14 miles from Harmans, MD)
  • 2 days ago
  • Annapolis, MD (14 miles from Harmans, MD)
  • 2 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Demographic Data for Harmans, MD

Moving to Harmans, MD? Find some basic demographic data about Harmans, MD below.


Local
National
336
24
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Harmans, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Harmans, MD offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Harmans, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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