Customer Service Jobs in Hancock, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Martinsburg, WV (18 miles from Hancock, MD)
- 14 hours ago
- Martinsburg, WV (18 miles from Hancock, MD)
- 14 hours ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Inwood, WV (21 miles from Hancock, MD)
- 5 days ago
- Inwood, WV (21 miles from Hancock, MD)
- 5 days ago
Customer Service Representative at City National Bank (on-site) We are an Equal Opportunity Employer, including disability/vets Are you ready to join a team of award-winning customer service professionals...
Customer Service Associate- Overnight Shift
- Martinsburg, WV (18 miles from Hancock, MD)
- 7 days ago
- Martinsburg, WV (18 miles from Hancock, MD)
- 7 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Berkeley Springs, WV (8 miles from Hancock, MD)
- 7 days ago
- Berkeley Springs, WV (8 miles from Hancock, MD)
- 7 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Martinsburg, WV (18 miles from Hancock, MD)
- 7 days ago
- Martinsburg, WV (18 miles from Hancock, MD)
- 7 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Account Liaison / Customer Service Representative Williamsport
- Williamsport, MD (20 miles from Hancock, MD)
- 19 days ago
- Williamsport, MD (20 miles from Hancock, MD)
- 19 days ago
Intermediate knowledge and experience with order fulfillment systems. Intermediate experience with MS Office applications (Word, Excel)....
- Inwood, WV (21 miles from Hancock, MD)
- 45+ days ago
- Inwood, WV (21 miles from Hancock, MD)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Demographic Data for Hancock, MD
Moving to Hancock, MD? Find some basic demographic data about Hancock, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hancock, MD
Highest Education Level
Customer Services in Hancock, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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