Customer Service Jobs in Hagerstown, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Aviation Front Desk Customer Service Representative Full Time Job
- Dulles, VA (21 miles from Hagerstown, MD)
- 2 days ago
- Dulles, VA (21 miles from Hagerstown, MD)
- 2 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Boonsboro, MD (7 miles from Hagerstown, MD)
- 4 days ago
- Boonsboro, MD (7 miles from Hagerstown, MD)
- 4 days ago
$16.50/hr Part Time Temporary Customer Service Rep - M-F 8AM-12PM (Boonsboro, MD) hiring a Customer Service Representative to support a busy service office in Boonsboro, MD....
IAD Airport - PT Customer Service Agent
- Dulles, VA (21 miles from Hagerstown, MD)
- 4 days ago
- Dulles, VA (21 miles from Hagerstown, MD)
- 4 days ago
JOB TITLE: Airport Customer Service Agent – customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Brunswick, MD (22 miles from Hagerstown, MD)
- 6 days ago
- Brunswick, MD (22 miles from Hagerstown, MD)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Frederick, MD (23 miles from Hagerstown, MD)
- 7 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Assocaite Full Time
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 10 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 10 days ago
service to members....
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 11 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 11 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative (Loan Consultant I)
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 21 days ago
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 21 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 22 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 22 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 22 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 22 days ago
James Allen is the fastest growing online retailer of diamond engagement rings and our 24/7 Customer Service Center happens to be right here in Frederick, MD....
Veterinary Client Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 23 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 23 days ago
CARE Veterinary Center is seeking a part-time experienced Overnight Veterinary Customer Service Representative to join our team!...
Customer Service Representative (Loan Consultant I)
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 23 days ago
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 23 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Dulles, VA (21 miles from Hagerstown, MD)
- 24 days ago
- Dulles, VA (21 miles from Hagerstown, MD)
- 24 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retail Customer Service Associate
- Frederick, MD (23 miles from Hagerstown, MD)
- 26 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5604 Buckeystown Pike, Frederick...
Demographic Data for Hagerstown, MD
Moving to Hagerstown, MD? Find some basic demographic data about Hagerstown, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hagerstown, MD
Highest Education Level
Customer Services in Hagerstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »