Customer Service Jobs in Grasonville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Associate

  • Denton, MD (20 miles from Grasonville, MD)
  • 4 hours ago
  • Denton, MD (20 miles from Grasonville, MD)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative 10am-6:30pm EST

  • Annapolis, MD (18 miles from Grasonville, MD)
  • 2 days ago
  • Annapolis, MD (18 miles from Grasonville, MD)
  • 2 days ago

**The base compensation for this position is at an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications between the sales field and Matco Tools...

PT Front End Customer Service Associate HOMEGOODS PT Front End Customer Service Associate HOMEGOODS

  • Annapolis, MD (18 miles from Grasonville, MD)
  • 3 days ago
  • Annapolis, MD (18 miles from Grasonville, MD)
  • 3 days ago

Finally, this candidate must be able to deliver excellent customer service to all our customers....

Customer Service Representative Customer Service Representative

  • Annapolis, MD (18 miles from Grasonville, MD)
  • 3 days ago
  • Annapolis, MD (18 miles from Grasonville, MD)
  • 3 days ago

The Customer Service Representative position is designed to join forces across Aetna's window to our members, providers, physicians and hospitals....

Customer Service Representative

  • Easton, MD (13 miles from Grasonville, MD)
  • 4 days ago
  • Easton, MD (13 miles from Grasonville, MD)
  • 4 days ago

Manages order fulfillment process, direct customer interface, credit account monitoring and problem solving of account order process....

Pharmacy Customer Service Associate

  • Denton, MD (20 miles from Grasonville, MD)
  • 5 days ago
  • Denton, MD (20 miles from Grasonville, MD)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Chester, MD (3 miles from Grasonville, MD)
  • 5 days ago
  • Chester, MD (3 miles from Grasonville, MD)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PT Front End Customer Service Associate HOMEGOODS

  • Annapolis, MD (18 miles from Grasonville, MD)
  • 8 days ago
  • Annapolis, MD (18 miles from Grasonville, MD)
  • 8 days ago

Finally, this candidate must be able to deliver excellent customer service to all our customers....

Customer Service Associate

  • Severna Park, MD (21 miles from Grasonville, MD)
  • 11 days ago
  • Severna Park, MD (21 miles from Grasonville, MD)
  • 11 days ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Client Service Representative - Floater (Jennifer Rd Branch)

  • Annapolis, MD (18 miles from Grasonville, MD)
  • 12 days ago
  • Annapolis, MD (18 miles from Grasonville, MD)
  • 12 days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Customer Service Representative

  • Easton, MD (13 miles from Grasonville, MD)
  • 28 days ago
  • Easton, MD (13 miles from Grasonville, MD)
  • 28 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (CSR) (04606) - 963 Ritchie Hwy

  • Arnold, MD (17 miles from Grasonville, MD)
  • 30+ days ago
  • Arnold, MD (17 miles from Grasonville, MD)
  • 30+ days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative

  • Chestertown, MD (19 miles from Grasonville, MD)
  • 30+ days ago
  • Chestertown, MD (19 miles from Grasonville, MD)
  • 30+ days ago

Dixon is looking for a Customer Service Representative to join our team in Chestertown, MD!...

Retail Customer Service Associate

  • Annapolis, MD (18 miles from Grasonville, MD)
  • 30+ days ago
  • Annapolis, MD (18 miles from Grasonville, MD)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2100 Generals Hwy, Annapolis, MD...

Customer Service Associate

  • Millersville, MD (24 miles from Grasonville, MD)
  • 60+ days ago
  • Millersville, MD (24 miles from Grasonville, MD)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Demographic Data for Grasonville, MD

Moving to Grasonville, MD? Find some basic demographic data about Grasonville, MD below.


Local
National
5,058
134
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Grasonville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grasonville, MD offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grasonville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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