Customer Service Jobs in Frederick, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (17 miles from Frederick, MD)
- 14 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (17 miles from Frederick, MD)
- 14 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Sales & Customer Service Associate
- Westminster, MD (19 miles from Frederick, MD)
- 1 day ago
- Westminster, MD (19 miles from Frederick, MD)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Hagerstown, MD (23 miles from Frederick, MD)
- 2 days ago
- Hagerstown, MD (23 miles from Frederick, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Hagerstown, MD (21 miles from Frederick, MD)
- 5 days ago
- Hagerstown, MD (21 miles from Frederick, MD)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Animal Shelter Customer Service Representative I
- Gaithersburg, MD (23 miles from Frederick, MD)
- 7 days ago
- Gaithersburg, MD (23 miles from Frederick, MD)
- 7 days ago
If so, the Olathe Animal Care & Control team is hiring for the position of customer service representative....
Transportation Specialist/Customer Service Representative - Shif
- Hagerstown, MD (23 miles from Frederick, MD)
- 7 days ago
- Hagerstown, MD (23 miles from Frederick, MD)
- 7 days ago
Skills and Requirements 1 year of customer service experience, routing or dispatching 6 months of experience in a warehouse setting Proficiency in Microsoft Office Ability to communicate effectively...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Hagerstown, MD (23 miles from Frederick, MD)
- 10 days ago
- Hagerstown, MD (23 miles from Frederick, MD)
- 10 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative (Loan Consultant II)
- Frederick, MD
- 13 days ago
- Frederick, MD
- 13 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Part Time
- Westminster, MD (19 miles from Frederick, MD)
- 15 days ago
- Westminster, MD (19 miles from Frederick, MD)
- 15 days ago
As the name suggests, your main priority is to provide great customer service....
- Sykesville, MD (20 miles from Frederick, MD)
- 16 days ago
- Sykesville, MD (20 miles from Frederick, MD)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Administrative Assistant / Customer Service Representative
- Frederick, MD
- 18 days ago
- Frederick, MD
- 18 days ago
We are a locally owned automotive repair shop seeking an organized and detail-oriented Administrative Assistant / Customer Service Representative to join our team....
141 - Myersville - Customer Service Representative
- Myersville, MD (12 miles from Frederick, MD)
- 19 days ago
- Myersville, MD (12 miles from Frederick, MD)
- 19 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
Demographic Data for Frederick, MD
Moving to Frederick, MD? Find some basic demographic data about Frederick, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Frederick, MD
Highest Education Level
Customer Services in Frederick, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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