Customer Service Jobs in Fort Washington, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Service Representative

Reston, VA (23 miles from Fort Washington, MD)
5 days ago

Reston, VA (23 miles from Fort Washington, MD)
5 days ago

Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....

Customer Service Representative 12:30pm-9pm EST

Washington, DC (9 miles from Fort Washington, MD)
8 hours ago

Washington, DC (9 miles from Fort Washington, MD)
8 hours ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Tysons Jaguar Land Rover Customer Service Representative

Vienna, VA (15 miles from Fort Washington, MD)
11 hours ago

Vienna, VA (15 miles from Fort Washington, MD)
11 hours ago

Loaner Customer Care Representative Benefits: Starts $14-16/hr Up to $18/hr with the opportunity to increase rate on a merit based pay plan Customer Service oriented candidates encouraged to apply Ideal...

Customer Service Representative

Laurel, MD (24 miles from Fort Washington, MD)
12 hours ago

Laurel, MD (24 miles from Fort Washington, MD)
12 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative (Part Time)

Woodbridge, VA (16 miles from Fort Washington, MD)
12 hours ago

Woodbridge, VA (16 miles from Fort Washington, MD)
12 hours ago

Join us and grow your career with our retail team as a Customer Service Representative....

Customer Service Representative

Springfield, VA (14 miles from Fort Washington, MD)
13 hours ago

Springfield, VA (14 miles from Fort Washington, MD)
13 hours ago

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting...

Bilingual Customer Service Representative - Honda of Greenbelt Collision

Greenbelt, MD (18 miles from Fort Washington, MD)
17 hours ago

Greenbelt, MD (18 miles from Fort Washington, MD)
17 hours ago

Overview Honda of Greenbelt Collision Center is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BILINGUAL CUSTOMER SERVICE REPRESENTATIVE...

Customer Service Representative

Hyattsville, MD (13 miles from Fort Washington, MD)
22 hours ago

Hyattsville, MD (13 miles from Fort Washington, MD)
22 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

Waldorf, MD (12 miles from Fort Washington, MD)
23 hours ago

Waldorf, MD (12 miles from Fort Washington, MD)
23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Pentagon City

Arlington, VA (10 miles from Fort Washington, MD)
1 day ago

Arlington, VA (10 miles from Fort Washington, MD)
1 day ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative (Seasonal)

Oxon Hill, MD (3 miles from Fort Washington, MD)
1 day ago

Oxon Hill, MD (3 miles from Fort Washington, MD)
1 day ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative

Oxon Hill, MD (3 miles from Fort Washington, MD)
1 day ago

Oxon Hill, MD (3 miles from Fort Washington, MD)
1 day ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Retail Customer Service Associate

Washington, DC (9 miles from Fort Washington, MD)
2 days ago

Washington, DC (9 miles from Fort Washington, MD)
2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Amazon Locker+ Customer Service Associate

Rockville, MD (24 miles from Fort Washington, MD)
3 days ago

Rockville, MD (24 miles from Fort Washington, MD)
3 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Loss Prevention Customer Service Associate II

Capitol Heights, MD (17 miles from Fort Washington, MD)
3 days ago

Capitol Heights, MD (17 miles from Fort Washington, MD)
3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

View all 83 jobs

Demographic Data for Fort Washington, MD

Moving to Fort Washington, MD? Find some basic demographic data about Fort Washington, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Fort Washington, MD

Local

National

Total Population

52,747

Number of Businesses

531

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Fort Washington, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Washington, MD offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Fort Washington, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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