Customer Service Jobs in Fort Washington, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Ft Belvoir, VA (8 miles from Fort Washington, MD)
- moments ago
- Ft Belvoir, VA (8 miles from Fort Washington, MD)
- moments ago
Tyto Athene is searching for a Customer Service Representative to support our Fort Belvoir location....
Customer Service Representative (Part Time)
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 4 hours ago
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 4 hours ago
Join us and grow your career with our retail team as a Customer Service Representative....
- Arlington, VA (10 miles from Fort Washington, MD)
- 16 hours ago
- Arlington, VA (10 miles from Fort Washington, MD)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (10 miles from Fort Washington, MD)
- 1 day ago
- Arlington, VA (10 miles from Fort Washington, MD)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F28%2F2025+12%3A30%3A05+PM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Pharmacy Customer Service Associate
- McLean, VA (15 miles from Fort Washington, MD)
- 1 day ago
- McLean, VA (15 miles from Fort Washington, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dumfries, VA (20 miles from Fort Washington, MD)
- 2 days ago
- Dumfries, VA (20 miles from Fort Washington, MD)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Veterinary Client Service Representative
- Bowie, MD (21 miles from Fort Washington, MD)
- 2 days ago
- Bowie, MD (21 miles from Fort Washington, MD)
- 2 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative Oldtown
- Alexandria, VA (5 miles from Fort Washington, MD)
- 3 days ago
- Alexandria, VA (5 miles from Fort Washington, MD)
- 3 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Customer Service Representative
- Washington, DC (9 miles from Fort Washington, MD)
- 3 days ago
- Washington, DC (9 miles from Fort Washington, MD)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (15 miles from Fort Washington, MD)
- 4 days ago
- McLean, VA (15 miles from Fort Washington, MD)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Washington, DC (9 miles from Fort Washington, MD)
- 4 days ago
- Washington, DC (9 miles from Fort Washington, MD)
- 4 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Remote Customer Service Representative
- Arlington, VA (10 miles from Fort Washington, MD)
- 4 days ago
- Arlington, VA (10 miles from Fort Washington, MD)
- 4 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkRetail Customer Service Representative/Cashier
- Rockville, MD (24 miles from Fort Washington, MD)
- 4 days ago
- Rockville, MD (24 miles from Fort Washington, MD)
- 4 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Rockville, MD (24 miles from Fort Washington, MD)
- 5 days ago
- Rockville, MD (24 miles from Fort Washington, MD)
- 5 days ago
Uphold company standards for customer service excellence and contribute to a positive work culture. Continuously seek opportunities to improve customer service processes and procedures....
Demographic Data for Fort Washington, MD
Moving to Fort Washington, MD? Find some basic demographic data about Fort Washington, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fort Washington, MD
Highest Education Level
Customer Services in Fort Washington, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »