Customer Service Jobs in Elkton, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Aberdeen, MD (19 miles from Elkton, MD)
- 1 day ago
- Aberdeen, MD (19 miles from Elkton, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate - Full Time
- Coatesville, PA (24 miles from Elkton, MD)
- 2 days ago
- Coatesville, PA (24 miles from Elkton, MD)
- 2 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Pharmacy Customer Service Associate
- Perryville, MD (9 miles from Elkton, MD)
- 3 days ago
- Perryville, MD (9 miles from Elkton, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Middletown, DE (14 miles from Elkton, MD)
- 4 days ago
- Middletown, DE (14 miles from Elkton, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Centralized Pharmacy Customer Service Representative - Onsite
- Wilmington, DE (19 miles from Elkton, MD)
- 4 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 4 days ago
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction....
Retail Customer Experience Associate, Bellevue Square - Full Time
- Wilmington, DE (19 miles from Elkton, MD)
- 8 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 8 days ago
Id : REQ_579471, Title : Retail Customer Experience Associate, Bellevue Square - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...998,...
Customer Service Representative (Call Center)
- Coatesville, PA (24 miles from Elkton, MD)
- 8 days ago
- Coatesville, PA (24 miles from Elkton, MD)
- 8 days ago
SUMMARY The Customer Service Representative is responsible for interfacing with customers on the phone and through e-mail interactions....
Client Service Representative II
- Wilmington, DE (19 miles from Elkton, MD)
- 8 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 8 days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
Customer Service Representative
- Newark, DE (8 miles from Elkton, MD)
- 9 days ago
- Newark, DE (8 miles from Elkton, MD)
- 9 days ago
As a Customer Service Representative you are a key member of the team and represent Aire Serv on support calls....
Customer Service Representative
- Wilmington, DE (19 miles from Elkton, MD)
- 9 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 9 days ago
Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....
- Wilmington, DE (19 miles from Elkton, MD)
- 10 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 10 days ago
Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day...
Customer Service Representative
- Elsmere, DE (17 miles from Elkton, MD)
- 10 days ago
- Elsmere, DE (17 miles from Elkton, MD)
- 10 days ago
Company: DuPont A successful Customer Service Specialist (PROCESS OWNERS) must have a customer focused mindset, which enables her/him to deliver excellent customer service....
Retail Customer Service Associate Full Time
- Newark, DE (8 miles from Elkton, MD)
- 10 days ago
- Newark, DE (8 miles from Elkton, MD)
- 10 days ago
service to members....
Retail Customer Experience Associate, Concord Mall - Full Time
- Wilmington, DE (19 miles from Elkton, MD)
- 11 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 11 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Havre de Grace, MD (15 miles from Elkton, MD)
- 11 days ago
- Havre de Grace, MD (15 miles from Elkton, MD)
- 11 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Elkton, MD
Moving to Elkton, MD? Find some basic demographic data about Elkton, MD below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Elkton, MD
Highest Education Level
Customer Services in Elkton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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