Customer Service Jobs in Elkton, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Chadds Ford, PA (22 miles from Elkton, MD)
- 60+ days ago
- Chadds Ford, PA (22 miles from Elkton, MD)
- 60+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Associate - Temporary
- Newark, DE (8 miles from Elkton, MD)
- 6 hours ago
- Newark, DE (8 miles from Elkton, MD)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bear, DE (8 miles from Elkton, MD)
- 6 hours ago
- Bear, DE (8 miles from Elkton, MD)
- 6 hours ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
Customer Service Representative
- Wilmington, DE (19 miles from Elkton, MD)
- 6 hours ago
- Wilmington, DE (19 miles from Elkton, MD)
- 6 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Wilmington, DE (19 miles from Elkton, MD)
- 12 hours ago
- Wilmington, DE (19 miles from Elkton, MD)
- 12 hours ago
Ensure compliance with company policies and Delaware regulatory commission requirements while meeting customer service performance metrics....
Customer Service Associate - Nights/Weekends
- Newark, DE (8 miles from Elkton, MD)
- 1 day ago
- Newark, DE (8 miles from Elkton, MD)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Sales Coordinator/Customer Service Associate
- Kennett Square, PA (18 miles from Elkton, MD)
- 3 days ago
- Kennett Square, PA (18 miles from Elkton, MD)
- 3 days ago
Manager through Customer order processing and coordination; and customer service-oriented activity....
Healthcare Customer Service Representative - Remote
- Bear, DE (8 miles from Elkton, MD)
- 3 days ago
- Bear, DE (8 miles from Elkton, MD)
- 3 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkPharmacy Customer Service Associate
- Wilmington, DE (19 miles from Elkton, MD)
- 3 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative - Corporate
- Wilmington, DE (19 miles from Elkton, MD)
- 4 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 4 days ago
service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...
- Wilmington, DE (19 miles from Elkton, MD)
- 5 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 5 days ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
- Middletown, DE (14 miles from Elkton, MD)
- 6 days ago
- Middletown, DE (14 miles from Elkton, MD)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Oxford, PA (13 miles from Elkton, MD)
- 8 days ago
- Oxford, PA (13 miles from Elkton, MD)
- 8 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Newark, DE (8 miles from Elkton, MD)
- 10 days ago
- Newark, DE (8 miles from Elkton, MD)
- 10 days ago
ATR ID: ATR223194 Job Title: Benefit Payment Services - Call Center Customer Service - Customer Service Representative Basic (1-3 years) Job Level: Customer Service Duration: 6 Months Location: Newark...
Customer Service Representative
- Wilmington, DE (19 miles from Elkton, MD)
- 11 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 11 days ago
The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...
Demographic Data for Elkton, MD
Moving to Elkton, MD? Find some basic demographic data about Elkton, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Elkton, MD
Highest Education Level
Customer Services in Elkton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Education Experience
- Long-Term Disability
- Restocking
- Replenishing
- Asset Protection
- First In, First Out
- Merchandising
- Pulling
- Customer Support
- Cashier Skills
- Loading & Unloading
- Customer Satisfaction
- Wellness
- Housekeeping
- Retail
- Reimbursement
- Energetic
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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