Customer Service Jobs in Elkton, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Customer Service Associate

  • Chadds Ford, PA (22 miles from Elkton, MD)
  • 60+ days ago
  • Chadds Ford, PA (22 miles from Elkton, MD)
  • 60+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Service Associate - Temporary

  • Newark, DE (8 miles from Elkton, MD)
  • 6 hours ago
  • Newark, DE (8 miles from Elkton, MD)
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate I

  • Bear, DE (8 miles from Elkton, MD)
  • 6 hours ago
  • Bear, DE (8 miles from Elkton, MD)
  • 6 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

Customer Service Representative

  • Wilmington, DE (19 miles from Elkton, MD)
  • 6 hours ago
  • Wilmington, DE (19 miles from Elkton, MD)
  • 6 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative

  • Wilmington, DE (19 miles from Elkton, MD)
  • 12 hours ago
  • Wilmington, DE (19 miles from Elkton, MD)
  • 12 hours ago

Ensure compliance with company policies and Delaware regulatory commission requirements while meeting customer service performance metrics....

Customer Service Associate - Nights/Weekends

  • Newark, DE (8 miles from Elkton, MD)
  • 1 day ago
  • Newark, DE (8 miles from Elkton, MD)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Sales Coordinator/Customer Service Associate

  • Kennett Square, PA (18 miles from Elkton, MD)
  • 3 days ago
  • Kennett Square, PA (18 miles from Elkton, MD)
  • 3 days ago

Manager through Customer order processing and coordination; and customer service-oriented activity....

Healthcare Customer Service Representative - Remote

  • Bear, DE (8 miles from Elkton, MD)
  • 3 days ago
  • Bear, DE (8 miles from Elkton, MD)
  • 3 days ago

Category : Customer Service/SupportAbout TPTP is a global, digital business services company....

Remote Work

Pharmacy Customer Service Associate

  • Wilmington, DE (19 miles from Elkton, MD)
  • 3 days ago
  • Wilmington, DE (19 miles from Elkton, MD)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative - Corporate

  • Wilmington, DE (19 miles from Elkton, MD)
  • 4 days ago
  • Wilmington, DE (19 miles from Elkton, MD)
  • 4 days ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Client Service Representative

  • Wilmington, DE (19 miles from Elkton, MD)
  • 5 days ago
  • Wilmington, DE (19 miles from Elkton, MD)
  • 5 days ago

At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...

Customer Service Associate

  • Middletown, DE (14 miles from Elkton, MD)
  • 6 days ago
  • Middletown, DE (14 miles from Elkton, MD)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

  • Oxford, PA (13 miles from Elkton, MD)
  • 8 days ago
  • Oxford, PA (13 miles from Elkton, MD)
  • 8 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Benefit Payment Services - Call Center Customer Service - Customer Service Representative Basic (1-3 years)

  • Newark, DE (8 miles from Elkton, MD)
  • 10 days ago
  • Newark, DE (8 miles from Elkton, MD)
  • 10 days ago

ATR ID: ATR223194 Job Title: Benefit Payment Services - Call Center Customer Service - Customer Service Representative Basic (1-3 years) Job Level: Customer Service Duration: 6 Months Location: Newark...

Customer Service Representative

  • Wilmington, DE (19 miles from Elkton, MD)
  • 11 days ago
  • Wilmington, DE (19 miles from Elkton, MD)
  • 11 days ago

The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...

Demographic Data for Elkton, MD

Moving to Elkton, MD? Find some basic demographic data about Elkton, MD below.


Local
National
44,983
838
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Elkton, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elkton, MD offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elkton, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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