Customer Service Jobs in Elkton, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Talleyville, DE (21 miles from Elkton, MD)
- 21 hours ago
- Talleyville, DE (21 miles from Elkton, MD)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chadds Ford, PA (22 miles from Elkton, MD)
- 1 day ago
- Chadds Ford, PA (22 miles from Elkton, MD)
- 1 day ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Customer Service Associate - Nights/Weekends
- Newark, DE (8 miles from Elkton, MD)
- 1 day ago
- Newark, DE (8 miles from Elkton, MD)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Penns Grove, NJ (23 miles from Elkton, MD)
- 1 day ago
- Penns Grove, NJ (23 miles from Elkton, MD)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
/23101/track.gif&z=8&s=RTL&ih_t=6%2F15%2F2025+10%3A09%3A33+AM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Chadds Ford, PA (22 miles from Elkton, MD)
- 2 days ago
- Chadds Ford, PA (22 miles from Elkton, MD)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Bilingual Spanish Call Center Customer Service Representative. Job in Delaware City Gr8Jobs
- Delaware City, DE (15 miles from Elkton, MD)
- 2 days ago
- Delaware City, DE (15 miles from Elkton, MD)
- 2 days ago
Remote - Bilingual Spanish Call Center Customer Service Representative?...
- Penns Grove, NJ (23 miles from Elkton, MD)
- 3 days ago
- Penns Grove, NJ (23 miles from Elkton, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (8 miles from Elkton, MD)
- 4 days ago
- Newark, DE (8 miles from Elkton, MD)
- 4 days ago
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
Payday Loan Store - Customer Service Representative
- Middletown, DE (14 miles from Elkton, MD)
- 4 days ago
- Middletown, DE (14 miles from Elkton, MD)
- 4 days ago
We are looking for someone local and having some 'real world' customer service experience. Please apply if you think you fit!!!!...
Customer Service Representative
- Wilmington, DE (19 miles from Elkton, MD)
- 9 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 9 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Associate - Temporary
- Abingdon, MD (24 miles from Elkton, MD)
- 11 days ago
- Abingdon, MD (24 miles from Elkton, MD)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate - Full Time
- Coatesville, PA (24 miles from Elkton, MD)
- 17 days ago
- Coatesville, PA (24 miles from Elkton, MD)
- 17 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Centralized Pharmacy Customer Service Representative - Onsite
- Wilmington, DE (19 miles from Elkton, MD)
- 19 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 19 days ago
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction....
Retail Customer Experience Associate, Bellevue Square - Full Time
- Wilmington, DE (19 miles from Elkton, MD)
- 22 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 22 days ago
Id : REQ_579471, Title : Retail Customer Experience Associate, Bellevue Square - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...998,...
Customer Service Representative (Call Center)
- Coatesville, PA (24 miles from Elkton, MD)
- 23 days ago
- Coatesville, PA (24 miles from Elkton, MD)
- 23 days ago
SUMMARY The Customer Service Representative is responsible for interfacing with customers on the phone and through e-mail interactions....
Demographic Data for Elkton, MD
Moving to Elkton, MD? Find some basic demographic data about Elkton, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Elkton, MD
Highest Education Level
Customer Services in Elkton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »