Customer Service Jobs in Elkridge, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 113 Jobs

Loss Prevention Customer Service Associate II

  • Greenbelt, MD (15 miles from Elkridge, MD)
  • 1 hour ago
  • Greenbelt, MD (15 miles from Elkridge, MD)
  • 1 hour ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Dispensary Associate (Full-Time) - Health For Life (White Marsh)

  • Nottingham, MD (19 miles from Elkridge, MD)
  • 2 hours ago
  • Nottingham, MD (19 miles from Elkridge, MD)
  • 2 hours ago

Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next...

Stocking Customer Service Associate

  • Silver Spring, MD (18 miles from Elkridge, MD)
  • 2 hours ago
  • Silver Spring, MD (18 miles from Elkridge, MD)
  • 2 hours ago

Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative

  • Glen Burnie, MD (9 miles from Elkridge, MD)
  • 5 hours ago
  • Glen Burnie, MD (9 miles from Elkridge, MD)
  • 5 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Associate

  • Towson, MD (15 miles from Elkridge, MD)
  • 16 hours ago
  • Towson, MD (15 miles from Elkridge, MD)
  • 16 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Bethesda, MD (24 miles from Elkridge, MD)
  • 1 day ago
  • Bethesda, MD (24 miles from Elkridge, MD)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative - Patient Registration II

  • Baltimore, MD (9 miles from Elkridge, MD)
  • 1 day ago
  • Baltimore, MD (9 miles from Elkridge, MD)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Catonsville, MD (4 miles from Elkridge, MD)
  • 1 day ago
  • Catonsville, MD (4 miles from Elkridge, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Columbia, MD (7 miles from Elkridge, MD)
  • 2 days ago
  • Columbia, MD (7 miles from Elkridge, MD)
  • 2 days ago

The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....

Customer Service Representative III

  • Baltimore, MD (9 miles from Elkridge, MD)
  • 2 days ago
  • Baltimore, MD (9 miles from Elkridge, MD)
  • 2 days ago

We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....

Customer Service Representative

  • Glen Burnie, MD (9 miles from Elkridge, MD)
  • 2 days ago
  • Glen Burnie, MD (9 miles from Elkridge, MD)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Annapolis, MD (17 miles from Elkridge, MD)
  • 2 days ago
  • Annapolis, MD (17 miles from Elkridge, MD)
  • 2 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative - Remote

  • Annapolis, MD (17 miles from Elkridge, MD)
  • 2 days ago
  • Annapolis, MD (17 miles from Elkridge, MD)
  • 2 days ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Associate- Overnight Shift

  • Glenelg, MD (15 miles from Elkridge, MD)
  • 2 days ago
  • Glenelg, MD (15 miles from Elkridge, MD)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Veterinary Client Service Representative

  • Bowie, MD (14 miles from Elkridge, MD)
  • 2 days ago
  • Bowie, MD (14 miles from Elkridge, MD)
  • 2 days ago

Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...

Demographic Data for Elkridge, MD

Moving to Elkridge, MD? Find some basic demographic data about Elkridge, MD below.


Local
National
35,900
897
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Elkridge, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elkridge, MD offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elkridge, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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