Customer Service Jobs in Eldersburg, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 88 Jobs

Customer Service Associate

  • Rockville, MD (24 miles from Eldersburg, MD)
  • 10 hours ago
  • Rockville, MD (24 miles from Eldersburg, MD)
  • 10 hours ago

Location: 1590 Rockville Pike Rockville, MD 20852 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...

Customer Service Representative

  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 15 hours ago
  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 15 hours ago

We are currently hiring for the position of Customer Service Representative at our Hunt Valley, MD location....

Byram Healthcare Customer Service Representative

  • Germantown, MD (24 miles from Eldersburg, MD)
  • 22 hours ago
  • Germantown, MD (24 miles from Eldersburg, MD)
  • 22 hours ago

our brand products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If you feel this opportunity could...

Customer Service Associate

  • Lutherville, MD (17 miles from Eldersburg, MD)
  • 1 day ago
  • Lutherville, MD (17 miles from Eldersburg, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - The Mall at Columbia

  • Columbia, MD (13 miles from Eldersburg, MD)
  • 1 day ago
  • Columbia, MD (13 miles from Eldersburg, MD)
  • 1 day ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service Associate

  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 2 days ago
  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 2 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Gaithersburg, MD (20 miles from Eldersburg, MD)
  • 2 days ago
  • Gaithersburg, MD (20 miles from Eldersburg, MD)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Agent- Baltimore/Washington International Thurgood Marshall Airport ( BWI)

  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 2 days ago
  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 2 days ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Customer Service Representative

  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 3 days ago
  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 3 days ago

Belts Logistics Services in business over 175 years is looking for a multi-tasker to join our team in our Customer Service Department at our distribution center located in Dundalk.....

Customer Service Associate

  • Towson, MD (17 miles from Eldersburg, MD)
  • 3 days ago
  • Towson, MD (17 miles from Eldersburg, MD)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Representative/Cashier

  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 4 days ago
  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 4 days ago

We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Pharmacy Customer Service Associate

  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 4 days ago
  • Baltimore, MD (19 miles from Eldersburg, MD)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Columbia, MD (13 miles from Eldersburg, MD)
  • 4 days ago
  • Columbia, MD (13 miles from Eldersburg, MD)
  • 4 days ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Client Service Representative

  • Hanover, MD (20 miles from Eldersburg, MD)
  • 4 days ago
  • Hanover, MD (20 miles from Eldersburg, MD)
  • 4 days ago

One year related experience required with customer service preferred....

Customer Service Representative

  • Ijamsville, MD (18 miles from Eldersburg, MD)
  • 5 days ago
  • Ijamsville, MD (18 miles from Eldersburg, MD)
  • 5 days ago

Skills You Bring: MINIMUM SKILLS AND REQUIREMENTS include the following: Proven working experience in customer service. 2-5 years of customer service or relevant experience and High School Diploma or...

Demographic Data for Eldersburg, MD

Moving to Eldersburg, MD? Find some basic demographic data about Eldersburg, MD below.


Local
National
6,176,902
140,318

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Eldersburg, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Eldersburg, MD offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Eldersburg, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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