Customer Service Jobs in Eldersburg, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Rockville, MD (24 miles from Eldersburg, MD)
- 10 hours ago
- Rockville, MD (24 miles from Eldersburg, MD)
- 10 hours ago
Location: 1590 Rockville Pike Rockville, MD 20852 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
Customer Service Representative
- Baltimore, MD (19 miles from Eldersburg, MD)
- 15 hours ago
- Baltimore, MD (19 miles from Eldersburg, MD)
- 15 hours ago
We are currently hiring for the position of Customer Service Representative at our Hunt Valley, MD location....
Byram Healthcare Customer Service Representative
- Germantown, MD (24 miles from Eldersburg, MD)
- 22 hours ago
- Germantown, MD (24 miles from Eldersburg, MD)
- 22 hours ago
our brand products and therapies Strong customer service skills with the ability to resolve patient concerns Demonstrate soft skills to enhance patient experience If you feel this opportunity could...
- Lutherville, MD (17 miles from Eldersburg, MD)
- 1 day ago
- Lutherville, MD (17 miles from Eldersburg, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - The Mall at Columbia
- Columbia, MD (13 miles from Eldersburg, MD)
- 1 day ago
- Columbia, MD (13 miles from Eldersburg, MD)
- 1 day ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Baltimore, MD (19 miles from Eldersburg, MD)
- 2 days ago
- Baltimore, MD (19 miles from Eldersburg, MD)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service Representative
- Gaithersburg, MD (20 miles from Eldersburg, MD)
- 2 days ago
- Gaithersburg, MD (20 miles from Eldersburg, MD)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Agent- Baltimore/Washington International Thurgood Marshall Airport ( BWI)
- Baltimore, MD (19 miles from Eldersburg, MD)
- 2 days ago
- Baltimore, MD (19 miles from Eldersburg, MD)
- 2 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
Customer Service Representative
- Baltimore, MD (19 miles from Eldersburg, MD)
- 3 days ago
- Baltimore, MD (19 miles from Eldersburg, MD)
- 3 days ago
Belts Logistics Services in business over 175 years is looking for a multi-tasker to join our team in our Customer Service Department at our distribution center located in Dundalk.....
- Towson, MD (17 miles from Eldersburg, MD)
- 3 days ago
- Towson, MD (17 miles from Eldersburg, MD)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Representative/Cashier
- Baltimore, MD (19 miles from Eldersburg, MD)
- 4 days ago
- Baltimore, MD (19 miles from Eldersburg, MD)
- 4 days ago
We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Pharmacy Customer Service Associate
- Baltimore, MD (19 miles from Eldersburg, MD)
- 4 days ago
- Baltimore, MD (19 miles from Eldersburg, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Columbia, MD (13 miles from Eldersburg, MD)
- 4 days ago
- Columbia, MD (13 miles from Eldersburg, MD)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Hanover, MD (20 miles from Eldersburg, MD)
- 4 days ago
- Hanover, MD (20 miles from Eldersburg, MD)
- 4 days ago
One year related experience required with customer service preferred....
Customer Service Representative
- Ijamsville, MD (18 miles from Eldersburg, MD)
- 5 days ago
- Ijamsville, MD (18 miles from Eldersburg, MD)
- 5 days ago
Skills You Bring: MINIMUM SKILLS AND REQUIREMENTS include the following: Proven working experience in customer service. 2-5 years of customer service or relevant experience and High School Diploma or...
Demographic Data for Eldersburg, MD
Moving to Eldersburg, MD? Find some basic demographic data about Eldersburg, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Eldersburg, MD
Highest Education Level
Customer Services in Eldersburg, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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