Customer Service Jobs in Edgewood, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Dispensary Associate - Part Time
- Lutherville, MD (18 miles from Edgewood, MD)
- 6 hours ago
- Lutherville, MD (18 miles from Edgewood, MD)
- 6 hours ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Service Associate - Temporary
- Brooklyn, MD (22 miles from Edgewood, MD)
- 18 hours ago
- Brooklyn, MD (22 miles from Edgewood, MD)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Havre de Grace, MD (11 miles from Edgewood, MD)
- 20 hours ago
- Havre de Grace, MD (11 miles from Edgewood, MD)
- 20 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Associate - Full-time
- Dundalk, MD (16 miles from Edgewood, MD)
- 2 days ago
- Dundalk, MD (16 miles from Edgewood, MD)
- 2 days ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Middle River, MD (8 miles from Edgewood, MD)
- 2 days ago
- Middle River, MD (8 miles from Edgewood, MD)
- 2 days ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift - Full-time
- Middle River, MD (8 miles from Edgewood, MD)
- 2 days ago
- Middle River, MD (8 miles from Edgewood, MD)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Cecilton, MD (22 miles from Edgewood, MD)
- 2 days ago
- Cecilton, MD (22 miles from Edgewood, MD)
- 2 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 days ago
Collaborating closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery to support the order fulfillment process....
Front Desk / Customer Service Representative
- Nottingham, MD (10 miles from Edgewood, MD)
- 2 days ago
- Nottingham, MD (10 miles from Edgewood, MD)
- 2 days ago
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...
Customer Service Representative
- Hunt Valley, MD (20 miles from Edgewood, MD)
- 3 days ago
- Hunt Valley, MD (20 miles from Edgewood, MD)
- 3 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Clinical Customer Service Representative (CCSR)
- Baltimore, MD (20 miles from Edgewood, MD)
- 4 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 4 days ago
Consistently initiate and build positive relationships (patients, families, visitors, and staff) using JHH customer service standards....
Customer Service Representative
- Rosedale, MD (12 miles from Edgewood, MD)
- 5 days ago
- Rosedale, MD (12 miles from Edgewood, MD)
- 5 days ago
Collaborating closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery to support the order fulfillment process....
Customer Service Representative II
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus....
Demographic Data for Edgewood, MD
Moving to Edgewood, MD? Find some basic demographic data about Edgewood, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Edgewood, MD
Highest Education Level
Customer Services in Edgewood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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