Customer Service Jobs in Edgewood, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 hours ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 hours ago
with the field technicians, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Excellent customer...
Customer Service Representative
- Hunt Valley, MD (20 miles from Edgewood, MD)
- 1 day ago
- Hunt Valley, MD (20 miles from Edgewood, MD)
- 1 day ago
service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Skills / Qualifications Testing, material science, or...
Customer Service Representative
- Highlandtown, MD (16 miles from Edgewood, MD)
- 2 days ago
- Highlandtown, MD (16 miles from Edgewood, MD)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 days ago
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Pharmacy Customer Service Associate
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
Excellent customer service skills. Excellent written communication and negotiating skills. Technical Knowledge & Experience Computer proficiency....
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
MGS has immediate openings for Customer Service Agent at Harry Reid International Airport....
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 7 days ago
Are you passionate about providing excellent customer service while making a difference in the lives of individuals experiencing homelessness?...
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- 8 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 8 days ago
Achieves customer service department objectives by contributing customer service information....
Customer Service Representative
- Bel Air, MD (7 miles from Edgewood, MD)
- 8 days ago
- Bel Air, MD (7 miles from Edgewood, MD)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Agent- Baltimore/Washington International Thurgood Marshall Airport ( BWI)
- Baltimore, MD (20 miles from Edgewood, MD)
- 8 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 8 days ago
BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....
- Baltimore, MD (20 miles from Edgewood, MD)
- 8 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Joppa, MD (3 miles from Edgewood, MD)
- 8 days ago
- Joppa, MD (3 miles from Edgewood, MD)
- 8 days ago
Customer Service Representative Hours: Monday - Friday, 8am - 5pm with overtime as needed Payrate : $16.00 Job Duties Include:...
Demographic Data for Edgewood, MD
Moving to Edgewood, MD? Find some basic demographic data about Edgewood, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edgewood, MD
Highest Education Level
Customer Services in Edgewood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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