Customer Service Jobs in Edgewater, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Annapolis, MD (4 miles from Edgewater, MD)
- 1 day ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 1 day ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative
- Odenton, MD (12 miles from Edgewater, MD)
- 2 days ago
- Odenton, MD (12 miles from Edgewater, MD)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative (remote)
- Annapolis, MD (4 miles from Edgewater, MD)
- 2 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 2 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Experience Associate - Jewelry/Giftware
- Fort Meade, MD (16 miles from Edgewater, MD)
- 3 days ago
- Fort Meade, MD (16 miles from Edgewater, MD)
- 3 days ago
H-... Customer Experience Associate - Jewelry/Giftware United States - Maryland - Fort Meade Regular Part Time 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the...
Customer Service Associate - Temporary
- Odenton, MD (12 miles from Edgewater, MD)
- 3 days ago
- Odenton, MD (12 miles from Edgewater, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Brooklyn, MD (21 miles from Edgewater, MD)
- 4 days ago
- Brooklyn, MD (21 miles from Edgewater, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Annapolis, MD (4 miles from Edgewater, MD)
- 4 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 4 days ago
Administrative/General Support Customer Service Representative-Patient Access and Support Services Online Job JW-89813 Category Administrative/General Support Location Annapolis, Maryland; Work Type...
Customer Care Representative - Multi-Location Support
- Berwyn Heights, MD (21 miles from Edgewater, MD)
- 5 days ago
- Berwyn Heights, MD (21 miles from Edgewater, MD)
- 5 days ago
Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner....
Remote Customer Service Representative
- Elkridge, MD (22 miles from Edgewater, MD)
- 7 days ago
- Elkridge, MD (22 miles from Edgewater, MD)
- 7 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote Work- Upper Marlboro, MD (15 miles from Edgewater, MD)
- 7 days ago
- Upper Marlboro, MD (15 miles from Edgewater, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Spanish Customer Service Representative - Remote
- Annapolis, MD (4 miles from Edgewater, MD)
- 8 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 8 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative I
- Capitol Heights, MD (18 miles from Edgewater, MD)
- 8 days ago
- Capitol Heights, MD (18 miles from Edgewater, MD)
- 8 days ago
Will be required to complete Customer Service Training in ServiceSource Sharepoint. High school diploma or General Educational Development (GED) required....
Customer Service Representative
- Langley Park, MD (23 miles from Edgewater, MD)
- 10 days ago
- Langley Park, MD (23 miles from Edgewater, MD)
- 10 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Retail Customer Service Supervisor
- Bowie, MD (11 miles from Edgewater, MD)
- 11 days ago
- Bowie, MD (11 miles from Edgewater, MD)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative, Omnicare
- Annapolis, MD (4 miles from Edgewater, MD)
- 16 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 16 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Demographic Data for Edgewater, MD
Moving to Edgewater, MD? Find some basic demographic data about Edgewater, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edgewater, MD
Highest Education Level
Customer Services in Edgewater, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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