Customer Service Jobs in Damascus, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative,Member Svc Call Center
- Fulton, MD (18 miles from Damascus, MD)
- 7 hours ago
- Fulton, MD (18 miles from Damascus, MD)
- 7 hours ago
Min Work Experience and Qualifications - Basic Qualifications: -Minimum two 2 years of customer service experience or KP member-interacting experience required....
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Reston, VA (23 miles from Damascus, MD)
- 1 day ago
- Reston, VA (23 miles from Damascus, MD)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Silver Spring, MD (21 miles from Damascus, MD)
- 1 day ago
- Silver Spring, MD (21 miles from Damascus, MD)
- 1 day ago
30 pm The ideal candidate will have one or more years of experience in Customer Service....
Sales & Customer Service Associate
- Westminster, MD (21 miles from Damascus, MD)
- 2 days ago
- Westminster, MD (21 miles from Damascus, MD)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Fulton, MD (18 miles from Damascus, MD)
- 2 days ago
- Fulton, MD (18 miles from Damascus, MD)
- 2 days ago
We are currently hiring for Temp to Hire Customer Service Representatives at our client in Fulton! Position is Remote, but must be a Local candidate to pickup equipment onsite....
Customer Service Representative
- Frederick, MD (13 miles from Damascus, MD)
- 2 days ago
- Frederick, MD (13 miles from Damascus, MD)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Fulton, MD (18 miles from Damascus, MD)
- 3 days ago
- Fulton, MD (18 miles from Damascus, MD)
- 3 days ago
Promotes, ensures, and provides customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and...
Remote Work- Owings Mills, MD (24 miles from Damascus, MD)
- 3 days ago
- Owings Mills, MD (24 miles from Damascus, MD)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Rockville, MD (14 miles from Damascus, MD)
- 5 days ago
- Rockville, MD (14 miles from Damascus, MD)
- 5 days ago
our team as a Customer Service Representative....
Customer Service Representative, Member Svc Call Center
- Fulton, MD (18 miles from Damascus, MD)
- 5 days ago
- Fulton, MD (18 miles from Damascus, MD)
- 5 days ago
CUSTOMER SERVICE REPRESENTATIVE, MEMBER SVC CALL CENTER IN Fulton, MD, USA!...
Remote WorkPharmacy Customer Service Associate
- Frederick, MD (13 miles from Damascus, MD)
- 6 days ago
- Frederick, MD (13 miles from Damascus, MD)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Animal Shelter Customer Service Representative I
- Gaithersburg, MD (10 miles from Damascus, MD)
- 7 days ago
- Gaithersburg, MD (10 miles from Damascus, MD)
- 7 days ago
If so, the Olathe Animal Care & Control team is hiring for the position of customer service representative....
Customer Service Representative
- Columbia, MD (19 miles from Damascus, MD)
- 7 days ago
- Columbia, MD (19 miles from Damascus, MD)
- 7 days ago
Shift : Mon-Fri from 8 AM-5 PM Location : Columbia, Maryland Description Provides excellent customer service to field offices and co-workers....
- Frederick, MD (13 miles from Damascus, MD)
- 8 days ago
- Frederick, MD (13 miles from Damascus, MD)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Sterling, VA (22 miles from Damascus, MD)
- 8 days ago
- Sterling, VA (22 miles from Damascus, MD)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Damascus, MD
Moving to Damascus, MD? Find some basic demographic data about Damascus, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Damascus, MD
Highest Education Level
Customer Services in Damascus, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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