Customer Service Jobs in Damascus, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reston, VA (23 miles from Damascus, MD)
- 8 days ago
- Reston, VA (23 miles from Damascus, MD)
- 8 days ago
Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....
Customer Service Associate- Overnight Shift
- Glenelg, MD (11 miles from Damascus, MD)
- 1 hour ago
- Glenelg, MD (11 miles from Damascus, MD)
- 1 hour ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Gaithersburg, MD (10 miles from Damascus, MD)
- 19 hours ago
- Gaithersburg, MD (10 miles from Damascus, MD)
- 19 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Columbia, MD (19 miles from Damascus, MD)
- 19 hours ago
- Columbia, MD (19 miles from Damascus, MD)
- 19 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Customer Service Representative
- Brunswick, MD (21 miles from Damascus, MD)
- 19 hours ago
- Brunswick, MD (21 miles from Damascus, MD)
- 19 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Columbia, MD (19 miles from Damascus, MD)
- 19 hours ago
- Columbia, MD (19 miles from Damascus, MD)
- 19 hours ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Pharmacy Customer Service Associate
- Brunswick, MD (21 miles from Damascus, MD)
- 19 hours ago
- Brunswick, MD (21 miles from Damascus, MD)
- 19 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Sterling, VA (22 miles from Damascus, MD)
- 21 hours ago
- Sterling, VA (22 miles from Damascus, MD)
- 21 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Herndon, VA (23 miles from Damascus, MD)
- 1 day ago
- Herndon, VA (23 miles from Damascus, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Beltsville, MD (24 miles from Damascus, MD)
- 3 days ago
- Beltsville, MD (24 miles from Damascus, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Member Svc Call Center
- Fulton, MD (18 miles from Damascus, MD)
- 3 days ago
- Fulton, MD (18 miles from Damascus, MD)
- 3 days ago
Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...
Remote WorkAutomotive Customer Service Representative
- Sterling, VA (22 miles from Damascus, MD)
- 3 days ago
- Sterling, VA (22 miles from Damascus, MD)
- 3 days ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Customer Service Representative (Loan Consultant I)
- Frederick, MD (13 miles from Damascus, MD)
- 4 days ago
- Frederick, MD (13 miles from Damascus, MD)
- 4 days ago
Customer Service Representative (Loan Consultant I) 3.0 3.0 out of 5 stars Frederick, MD 21704 GENERAL SUMMARY: The role of Loan Consultant I is to provide exceptional customer experience while providing...
Customer Service Representative
- Laurel, MD (22 miles from Damascus, MD)
- 4 days ago
- Laurel, MD (22 miles from Damascus, MD)
- 4 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative (Loan Consultant I)
- Frederick, MD (13 miles from Damascus, MD)
- 6 days ago
- Frederick, MD (13 miles from Damascus, MD)
- 6 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Damascus, MD
Moving to Damascus, MD? Find some basic demographic data about Damascus, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Damascus, MD
Highest Education Level
Customer Services in Damascus, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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