Customer Service Jobs in Curtis Bay, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Phoenix, MD (20 miles from Curtis Bay, MD)
- 17 hours ago
- Phoenix, MD (20 miles from Curtis Bay, MD)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Storage Customer Service Representative
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 17 hours ago
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Client Service Representative - PT - 5364
- Glenarden, MD (23 miles from Curtis Bay, MD)
- 17 hours ago
- Glenarden, MD (23 miles from Curtis Bay, MD)
- 17 hours ago
One year related experience required with customer service preferred....
Customer Service Representative - 2nd Shift - Part-Time
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 21 hours ago
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 21 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative - Employee Benefits
- Hunt Valley, MD (20 miles from Curtis Bay, MD)
- 21 hours ago
- Hunt Valley, MD (20 miles from Curtis Bay, MD)
- 21 hours ago
Summary: This position is responsible for day-to-day customer service and enrollment of designated client accounts....
- Towson, MD (13 miles from Curtis Bay, MD)
- 21 hours ago
- Towson, MD (13 miles from Curtis Bay, MD)
- 21 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 1 day ago
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 1 day ago
Join an established and growing company in the Dundalk area as their Customer Service Representative. Provide excellent internal and external Customer Service....
- Highland Beach, MD (18 miles from Curtis Bay, MD)
- 1 day ago
- Highland Beach, MD (18 miles from Curtis Bay, MD)
- 1 day ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Payroll Customer Service Representative
- Columbia, MD (17 miles from Curtis Bay, MD)
- 1 day ago
- Columbia, MD (17 miles from Curtis Bay, MD)
- 1 day ago
The Payroll Customer Service Representative I assists field offices with payroll questions via the Customer Service Hotline and the Payroll Customer Service email inbox....
Retail Customer Service Associate
- Catonsville, MD (10 miles from Curtis Bay, MD)
- 1 day ago
- Catonsville, MD (10 miles from Curtis Bay, MD)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Sales & Customer Service Associate
- Nottingham, MD (13 miles from Curtis Bay, MD)
- 1 day ago
- Nottingham, MD (13 miles from Curtis Bay, MD)
- 1 day ago
Training to help you grow and refine your sales and customer service skills....
Customer Service Associate, Electronics
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 1 day ago
- Baltimore, MD (6 miles from Curtis Bay, MD)
- 1 day ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Pharmacy Customer Service Associate
- Phoenix, MD (20 miles from Curtis Bay, MD)
- 2 days ago
- Phoenix, MD (20 miles from Curtis Bay, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Annapolis, MD (14 miles from Curtis Bay, MD)
- 2 days ago
- Annapolis, MD (14 miles from Curtis Bay, MD)
- 2 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Columbia, MD (17 miles from Curtis Bay, MD)
- 3 days ago
- Columbia, MD (17 miles from Curtis Bay, MD)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Demographic Data for Curtis Bay, MD
Moving to Curtis Bay, MD? Find some basic demographic data about Curtis Bay, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Curtis Bay, MD
Highest Education Level
Customer Services in Curtis Bay, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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