Customer Service Jobs in Curtis Bay, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 71 Jobs

Customer Service Associate - Temporary

  • Phoenix, MD (20 miles from Curtis Bay, MD)
  • 17 hours ago
  • Phoenix, MD (20 miles from Curtis Bay, MD)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Storage Customer Service Representative

  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 17 hours ago
  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Client Service Representative - PT - 5364

  • Glenarden, MD (23 miles from Curtis Bay, MD)
  • 17 hours ago
  • Glenarden, MD (23 miles from Curtis Bay, MD)
  • 17 hours ago

One year related experience required with customer service preferred....

Customer Service Representative - 2nd Shift - Part-Time

  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 21 hours ago
  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 21 hours ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative - Employee Benefits

  • Hunt Valley, MD (20 miles from Curtis Bay, MD)
  • 21 hours ago
  • Hunt Valley, MD (20 miles from Curtis Bay, MD)
  • 21 hours ago

Summary: This position is responsible for day-to-day customer service and enrollment of designated client accounts....

Customer Experience Associate

  • Towson, MD (13 miles from Curtis Bay, MD)
  • 21 hours ago
  • Towson, MD (13 miles from Curtis Bay, MD)
  • 21 hours ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 1 day ago
  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 1 day ago

Join an established and growing company in the Dundalk area as their Customer Service Representative. Provide excellent internal and external Customer Service....

Customer Service Associate

  • Highland Beach, MD (18 miles from Curtis Bay, MD)
  • 1 day ago
  • Highland Beach, MD (18 miles from Curtis Bay, MD)
  • 1 day ago

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...

Payroll Customer Service Representative

  • Columbia, MD (17 miles from Curtis Bay, MD)
  • 1 day ago
  • Columbia, MD (17 miles from Curtis Bay, MD)
  • 1 day ago

The Payroll Customer Service Representative I assists field offices with payroll questions via the Customer Service Hotline and the Payroll Customer Service email inbox....

Retail Customer Service Associate

  • Catonsville, MD (10 miles from Curtis Bay, MD)
  • 1 day ago
  • Catonsville, MD (10 miles from Curtis Bay, MD)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Sales & Customer Service Associate

  • Nottingham, MD (13 miles from Curtis Bay, MD)
  • 1 day ago
  • Nottingham, MD (13 miles from Curtis Bay, MD)
  • 1 day ago

Training to help you grow and refine your sales and customer service skills....

Customer Service Associate, Electronics

  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 1 day ago
  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Pharmacy Customer Service Associate

  • Phoenix, MD (20 miles from Curtis Bay, MD)
  • 2 days ago
  • Phoenix, MD (20 miles from Curtis Bay, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Annapolis, MD (14 miles from Curtis Bay, MD)
  • 2 days ago
  • Annapolis, MD (14 miles from Curtis Bay, MD)
  • 2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Columbia, MD (17 miles from Curtis Bay, MD)
  • 3 days ago
  • Columbia, MD (17 miles from Curtis Bay, MD)
  • 3 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Demographic Data for Curtis Bay, MD

Moving to Curtis Bay, MD? Find some basic demographic data about Curtis Bay, MD below.


Local
National
7,368
360
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Curtis Bay, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Curtis Bay, MD offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Curtis Bay, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »