Customer Service Jobs in Clarksburg, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Customer Service Representative

  • Columbia, MD (22 miles from Clarksburg, MD)
  • 6 hours ago
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 6 hours ago

The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....

Customer Service Associate

  • Silver Spring, MD (22 miles from Clarksburg, MD)
  • 19 hours ago
  • Silver Spring, MD (22 miles from Clarksburg, MD)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Columbia, MD (22 miles from Clarksburg, MD)
  • 1 day ago
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 1 day ago

The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....

Customer Service Representative

  • Brinklow, MD (15 miles from Clarksburg, MD)
  • 2 days ago
  • Brinklow, MD (15 miles from Clarksburg, MD)
  • 2 days ago

We are looking to add Customer Service Representative to our team at Rivermist Pet Lodge!...

Customer Service Associate - Full-time

  • Laurel, MD (24 miles from Clarksburg, MD)
  • 2 days ago
  • Laurel, MD (24 miles from Clarksburg, MD)
  • 2 days ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift - Full-time

  • Columbia, MD (22 miles from Clarksburg, MD)
  • 2 days ago
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Columbia, MD (22 miles from Clarksburg, MD)
  • 2 days ago
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 2 days ago

food service, point of sale duties, customer service, general housekeeping, and other related functions....

Client Service Representative - Floater (Fulton Branch)

  • Laurel, MD (24 miles from Clarksburg, MD)
  • 3 days ago
  • Laurel, MD (24 miles from Clarksburg, MD)
  • 3 days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Customer Service Associate-(part-time) Loudoun Co..

  • Purcellville, VA (24 miles from Clarksburg, MD)
  • 3 days ago
  • Purcellville, VA (24 miles from Clarksburg, MD)
  • 3 days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

Pharmacy Customer Service Associate

  • Broadlands, VA (22 miles from Clarksburg, MD)
  • 3 days ago
  • Broadlands, VA (22 miles from Clarksburg, MD)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Sterling, VA (19 miles from Clarksburg, MD)
  • 4 days ago
  • Sterling, VA (19 miles from Clarksburg, MD)
  • 4 days ago

Customer Service Representative 3.3 3.3 out of 5 stars Customer Service Representative Conestoga is seeking a Customer Service Representative for our Sterling, VA showroom....

Client Service Representative - Floater (Bethesda Branch)

  • Bethesda, MD (22 miles from Clarksburg, MD)
  • 4 days ago
  • Bethesda, MD (22 miles from Clarksburg, MD)
  • 4 days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Client Service Representative - Floater (Colesville Branch)

  • Silver Spring, MD (22 miles from Clarksburg, MD)
  • 4 days ago
  • Silver Spring, MD (22 miles from Clarksburg, MD)
  • 4 days ago

One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent...

Customer Relations Specialist

  • Gaithersburg, MD (10 miles from Clarksburg, MD)
  • 4 days ago
  • Gaithersburg, MD (10 miles from Clarksburg, MD)
  • 4 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Veterinary Client Service Representative

  • Leesburg, VA (22 miles from Clarksburg, MD)
  • 4 days ago
  • Leesburg, VA (22 miles from Clarksburg, MD)
  • 4 days ago

Veterinary Client Service Representative Full-Time Leesburg, VA Leesburg Veterinary Hospital is looking for a client service representative to join our team as part of the Thrive Pet Healthcare...

Demographic Data for Clarksburg, MD

Moving to Clarksburg, MD? Find some basic demographic data about Clarksburg, MD below.

Local
National
28,557
457
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Clarksburg, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clarksburg, MD offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clarksburg, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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