Customer Service Jobs in Clarksburg, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Client Service Representative

  • VCA Animal Hospitals
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 16 hours ago
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 16 hours ago

Must have excellent verbal and written communication skills Must have at least 1 year reception or relevant customer service experience, veterinary Client Service Preferred Bilingual candidates encouraged...

In Person

Customer Service Associate - Temporary

  • Walgreens
  • Frederick, MD (13 miles from Clarksburg, MD)
  • 1 day ago
  • Frederick, MD (13 miles from Clarksburg, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person Temporary

Customer Experience Associate

  • Weis
  • Ijamsville, MD (5 miles from Clarksburg, MD)
  • 1 day ago
  • Ijamsville, MD (5 miles from Clarksburg, MD)
  • 1 day ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Potomac, MD (16 miles from Clarksburg, MD)
  • 1 day ago
  • Potomac, MD (16 miles from Clarksburg, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Customer Service Associate

  • PGA Tour Superstore
  • Rockville, MD (14 miles from Clarksburg, MD)
  • 2 days ago
  • Rockville, MD (14 miles from Clarksburg, MD)
  • 2 days ago

Experience: Retail sales, customer service or similar experience preferred....

In Person

Customer Service Associate

  • Walgreens
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 5 days ago
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Dispensary Associate - Part time

  • Trulieve
  • Rockville, MD (17 miles from Clarksburg, MD)
  • 5 days ago
  • Rockville, MD (17 miles from Clarksburg, MD)
  • 5 days ago

Provide exceptional customer service to customers, guests, and coworkers. Provide empathy and compassion to patients....

In Person Part Time

Overnight Customer Service Representative

  • High's of Baltimore, LLC
  • Woodsboro, MD (19 miles from Clarksburg, MD)
  • 6 days ago
  • Woodsboro, MD (19 miles from Clarksburg, MD)
  • 6 days ago

Overnight Customer Service Representative Job Summary:The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being...

In Person

Customer Service Representative

  • High's of Baltimore, LLC
  • Sykesville, MD (19 miles from Clarksburg, MD)
  • 6 days ago
  • Sykesville, MD (19 miles from Clarksburg, MD)
  • 6 days ago

Customer Service Representative Job Summary:The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast,...

In Person

141 - Myersville - Customer Service Representative

  • First United Corporation
  • Myersville, MD (24 miles from Clarksburg, MD)
  • 11 days ago
  • Myersville, MD (24 miles from Clarksburg, MD)
  • 11 days ago

Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills.Experience: A minimum of two (2) years' customer service experience in related positions normally...

In Person

Customer Service Associate (part-time)

  • Southern States
  • Mount Airy, MD (10 miles from Clarksburg, MD)
  • 13 days ago
  • Mount Airy, MD (10 miles from Clarksburg, MD)
  • 13 days ago

General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....

In Person Part Time

Retail Customer Service

  • EZPAWN Florida, Inc.
  • Leesburg, VA (22 miles from Clarksburg, MD)
  • 16 days ago
  • Leesburg, VA (22 miles from Clarksburg, MD)
  • 16 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

In Person

Customer Service Associate

  • Royal Farms
  • Laurel, MD (24 miles from Clarksburg, MD)
  • 18 days ago
  • Laurel, MD (24 miles from Clarksburg, MD)
  • 18 days ago

Preferred Prior experience in food service and/or customer service....

In Person

Alterations Customer Service Representative

  • David's Bridal
  • Rockville, MD (14 miles from Clarksburg, MD)
  • 18 days ago
  • Rockville, MD (14 miles from Clarksburg, MD)
  • 18 days ago

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...

In Person Part Time

Loss Prevention Customer Service Associate

  • The TJX Companies, Inc.
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 19 days ago
  • Columbia, MD (22 miles from Clarksburg, MD)
  • 19 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

In Person

Demographic Data for Clarksburg, MD

Moving to Clarksburg, MD? Find some basic demographic data about Clarksburg, MD below.


Local
National
28,557
457
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Clarksburg, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clarksburg, MD offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clarksburg, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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