Customer Service Jobs in Chevy Chase, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 106 Jobs

Automotive Customer Service Representative

Centreville, VA (22 miles from Chevy Chase, MD)
2 hours ago

Centreville, VA (22 miles from Chevy Chase, MD)
2 hours ago

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...

Retail Service Representative

Washington, DC (6 miles from Chevy Chase, MD)
12 hours ago

Washington, DC (6 miles from Chevy Chase, MD)
12 hours ago

service....

Customer Service Representative

Odenton, MD (20 miles from Chevy Chase, MD)
13 hours ago

Odenton, MD (20 miles from Chevy Chase, MD)
13 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

Arlington, VA (6 miles from Chevy Chase, MD)
13 hours ago

Arlington, VA (6 miles from Chevy Chase, MD)
13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Reston, VA (14 miles from Chevy Chase, MD)
21 hours ago

Reston, VA (14 miles from Chevy Chase, MD)
21 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Experience Associate, Pentagon City - Full Time

Arlington, VA (6 miles from Chevy Chase, MD)
23 hours ago

Arlington, VA (6 miles from Chevy Chase, MD)
23 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

Silver Spring, MD (4 miles from Chevy Chase, MD)
23 hours ago

Silver Spring, MD (4 miles from Chevy Chase, MD)
23 hours ago

30 pm The ideal candidate will have one or more years of experience in Customer Service....

Customer Service Representative

Alexandria, VA (11 miles from Chevy Chase, MD)
1 day ago

Alexandria, VA (11 miles from Chevy Chase, MD)
1 day ago

Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....

Customer Service Associate

Arlington, VA (6 miles from Chevy Chase, MD)
1 day ago

Arlington, VA (6 miles from Chevy Chase, MD)
1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Experience Associate - Jewelry/Giftware

Fort Meade, MD (17 miles from Chevy Chase, MD)
1 day ago

Fort Meade, MD (17 miles from Chevy Chase, MD)
1 day ago

H-... Customer Experience Associate - Jewelry/Giftware United States - Maryland - Fort Meade Regular Part Time 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the...

Customer Service Associate - Temporary

Odenton, MD (20 miles from Chevy Chase, MD)
1 day ago

Odenton, MD (20 miles from Chevy Chase, MD)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

Fulton, MD (14 miles from Chevy Chase, MD)
2 days ago

Fulton, MD (14 miles from Chevy Chase, MD)
2 days ago

We are currently hiring for Temp to Hire Customer Service Representatives at our client in Fulton! Position is Remote, but must be a Local candidate to pickup equipment onsite....

Customer Service Representative

Fulton, MD (14 miles from Chevy Chase, MD)
2 days ago

Fulton, MD (14 miles from Chevy Chase, MD)
2 days ago

Promotes, ensures, and provides customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and...

Remote Work

Customer Experience Associate - Softlines

Fort Belvoir, VA (19 miles from Chevy Chase, MD)
2 days ago

Fort Belvoir, VA (19 miles from Chevy Chase, MD)
2 days ago

H-... Customer Experience Associate - Softlines United States - Virginia - Fort Belvoir Intermittent Job Description Responsible for driving the customer experience through proactive and customer...

Customer Service Associate

Chantilly, VA (24 miles from Chevy Chase, MD)
2 days ago

Chantilly, VA (24 miles from Chevy Chase, MD)
2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

View all 106 jobs

Demographic Data for Chevy Chase, MD

Moving to Chevy Chase, MD? Find some basic demographic data about Chevy Chase, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Chevy Chase, MD

Local

National

Total Population

31,517

Number of Businesses

930

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Chevy Chase, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chevy Chase, MD offer the following education background

High School or GED

35.3%

Bachelor's Degree

25.0%

Associate's Degree

15.7%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Chevy Chase, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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