Customer Service Jobs in Chestertown, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Customer Service Associate- Overnight Shift

  • Abingdon, MD (22 miles from Chestertown, MD)
  • 14 hours ago
  • Abingdon, MD (22 miles from Chestertown, MD)
  • 14 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Edgewood, MD (20 miles from Chestertown, MD)
  • 14 hours ago
  • Edgewood, MD (20 miles from Chestertown, MD)
  • 14 hours ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative

  • Middle River, MD (20 miles from Chestertown, MD)
  • 14 hours ago
  • Middle River, MD (20 miles from Chestertown, MD)
  • 14 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Chestertown, MD
  • 3 days ago
  • Chestertown, MD
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Spanish Bilingual Customer Service Representative

  • Marydel, MD (16 miles from Chestertown, MD)
  • 9 days ago
  • Marydel, MD (16 miles from Chestertown, MD)
  • 9 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Customer Service Associate - Temporary

  • Abingdon, MD (22 miles from Chestertown, MD)
  • 12 days ago
  • Abingdon, MD (22 miles from Chestertown, MD)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (CSR) (04606) - 963 Ritchie Hwy

  • Arnold, MD (24 miles from Chestertown, MD)
  • 28 days ago
  • Arnold, MD (24 miles from Chestertown, MD)
  • 28 days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative (CSR) (04603) - 2708 Mountain Rd

  • Pasadena, MD (23 miles from Chestertown, MD)
  • 28 days ago
  • Pasadena, MD (23 miles from Chestertown, MD)
  • 28 days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative (CSR) (04640) - 306 S Philadelphia Blvd

  • Aberdeen, MD (22 miles from Chestertown, MD)
  • 28 days ago
  • Aberdeen, MD (22 miles from Chestertown, MD)
  • 28 days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative (CSR) (04628) - 6309 Kenwood Ave

  • Rosedale, MD (24 miles from Chestertown, MD)
  • 30+ days ago
  • Rosedale, MD (24 miles from Chestertown, MD)
  • 30+ days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative (CSR) (04622) - 610 Compass Rd

  • Middle River, MD (20 miles from Chestertown, MD)
  • 30+ days ago
  • Middle River, MD (20 miles from Chestertown, MD)
  • 30+ days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative (CSR) (04617) - 612 Eastern Blvd

  • Essex, MD (20 miles from Chestertown, MD)
  • 30+ days ago
  • Essex, MD (20 miles from Chestertown, MD)
  • 30+ days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative (CSR) (04630) - 7836 Wise Ave

  • Dundalk, MD (22 miles from Chestertown, MD)
  • 30+ days ago
  • Dundalk, MD (22 miles from Chestertown, MD)
  • 30+ days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative (CSR) (04641) - 1812 Pulaski Hwy Unit 4

  • Edgewood, MD (20 miles from Chestertown, MD)
  • 30+ days ago
  • Edgewood, MD (20 miles from Chestertown, MD)
  • 30+ days ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Delivery Station Customer Service Associate - FT(40 Hours) - DMD2 - Edgewood, MD

  • Edgewood, MD (20 miles from Chestertown, MD)
  • 30+ days ago
  • Edgewood, MD (20 miles from Chestertown, MD)
  • 30+ days ago

As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on...

Demographic Data for Chestertown, MD

Moving to Chestertown, MD? Find some basic demographic data about Chestertown, MD below.


Local
National
12,726
422
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chestertown, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chestertown, MD offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chestertown, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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