Customer Service Jobs in Charlotte Hall, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 16 hours ago
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 16 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- California, MD (19 miles from Charlotte Hall, MD)
- 3 days ago
- California, MD (19 miles from Charlotte Hall, MD)
- 3 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Medical Equipment Customer Service Representative
- Prince Frederick, MD (13 miles from Charlotte Hall, MD)
- 9 days ago
- Prince Frederick, MD (13 miles from Charlotte Hall, MD)
- 9 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 13 days ago
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Waldorf, MD (11 miles from Charlotte Hall, MD)
- 16 days ago
- Waldorf, MD (11 miles from Charlotte Hall, MD)
- 16 days ago
This position requires a strong focus on sales, customer service, organizational skills, and the ability to thrive in a fast-paced environment....
Customer Service Representative
- Waldorf, MD (11 miles from Charlotte Hall, MD)
- 21 days ago
- Waldorf, MD (11 miles from Charlotte Hall, MD)
- 21 days ago
Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...
Customer Service / Sales Associate / Device Repair Technician
- California, MD (19 miles from Charlotte Hall, MD)
- 23 days ago
- California, MD (19 miles from Charlotte Hall, MD)
- 23 days ago
QUALIFICATIONS CUSTOMER SERVICE / SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN High school diploma or equivalent Must be at least 18 years old Strong customer service/retail experience Excellent customer...
Customer Service Representative
- Mechanicsville, MD (6 miles from Charlotte Hall, MD)
- 27 days ago
- Mechanicsville, MD (6 miles from Charlotte Hall, MD)
- 27 days ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Dispatcher/Customer Service Representative - Part time
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 30+ days ago
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 30+ days ago
Key Requirements High School diploma or equivalent At least one year experience in a high-volume dispatch & customer service role Customer service/Communication/Collaboration skills Ability to prioritize...
Customer Service Representative/ Dispatcher
- Brandywine, MD (14 miles from Charlotte Hall, MD)
- 30+ days ago
- Brandywine, MD (14 miles from Charlotte Hall, MD)
- 30+ days ago
**Responsibilitiesfor this Customer Service Representative include, but are not limited to:** + Take incoming calls from our customers and provide excellent customer service. + Provide a variety of...
Retail Customer Experience Associate, St Clair Square - Full Time
- Waldorf, MD (11 miles from Charlotte Hall, MD)
- 45+ days ago
- Waldorf, MD (11 miles from Charlotte Hall, MD)
- 45+ days ago
Id : REQ_577533, Title : Retail Customer Experience Associate, St Clair Square - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...109,...
Loss Prevention Customer Service Associate II
- Clinton, MD (20 miles from Charlotte Hall, MD)
- 90+ days ago
- Clinton, MD (20 miles from Charlotte Hall, MD)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 90+ days ago
- Upper Marlboro, MD (23 miles from Charlotte Hall, MD)
- 90+ days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Charlotte Hall, MD
Moving to Charlotte Hall, MD? Find some basic demographic data about Charlotte Hall, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charlotte Hall, MD
Highest Education Level
Customer Services in Charlotte Hall, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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