Customer Service Jobs in Catonsville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 109 Jobs

Loss Prevention Customer Service Associate II

  • Greenbelt, MD (19 miles from Catonsville, MD)
  • 3 hours ago
  • Greenbelt, MD (19 miles from Catonsville, MD)
  • 3 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Dispensary Associate (Full-Time) - Health For Life (White Marsh)

  • Nottingham, MD (16 miles from Catonsville, MD)
  • 4 hours ago
  • Nottingham, MD (16 miles from Catonsville, MD)
  • 4 hours ago

Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next...

Stocking Customer Service Associate

  • Silver Spring, MD (21 miles from Catonsville, MD)
  • 4 hours ago
  • Silver Spring, MD (21 miles from Catonsville, MD)
  • 4 hours ago

Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Representative

  • Glen Burnie, MD (11 miles from Catonsville, MD)
  • 7 hours ago
  • Glen Burnie, MD (11 miles from Catonsville, MD)
  • 7 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Associate

  • Towson, MD (11 miles from Catonsville, MD)
  • 18 hours ago
  • Towson, MD (11 miles from Catonsville, MD)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Patient Registration II

  • Baltimore, MD (6 miles from Catonsville, MD)
  • 1 day ago
  • Baltimore, MD (6 miles from Catonsville, MD)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Catonsville, MD
  • 1 day ago
  • Catonsville, MD
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Columbia, MD (8 miles from Catonsville, MD)
  • 2 days ago
  • Columbia, MD (8 miles from Catonsville, MD)
  • 2 days ago

The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....

Customer Service Representative III

  • Baltimore, MD (6 miles from Catonsville, MD)
  • 2 days ago
  • Baltimore, MD (6 miles from Catonsville, MD)
  • 2 days ago

We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....

Customer Service Representative

  • Joppa, MD (24 miles from Catonsville, MD)
  • 2 days ago
  • Joppa, MD (24 miles from Catonsville, MD)
  • 2 days ago

Service Center Joppa JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and...

Customer Service Representative

  • Glen Burnie, MD (11 miles from Catonsville, MD)
  • 2 days ago
  • Glen Burnie, MD (11 miles from Catonsville, MD)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Annapolis, MD (21 miles from Catonsville, MD)
  • 2 days ago
  • Annapolis, MD (21 miles from Catonsville, MD)
  • 2 days ago

service preferred + Experience in a healthcare customer service call center setting + Strong communication skills, both verbal and written + Ability to handle stressful situations with patience and...

Customer Service Representative - Remote

  • Annapolis, MD (21 miles from Catonsville, MD)
  • 2 days ago
  • Annapolis, MD (21 miles from Catonsville, MD)
  • 2 days ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Associate- Overnight Shift

  • Glenelg, MD (14 miles from Catonsville, MD)
  • 2 days ago
  • Glenelg, MD (14 miles from Catonsville, MD)
  • 2 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Veterinary Client Service Representative

  • Bowie, MD (18 miles from Catonsville, MD)
  • 3 days ago
  • Bowie, MD (18 miles from Catonsville, MD)
  • 3 days ago

Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...

Demographic Data for Catonsville, MD

Moving to Catonsville, MD? Find some basic demographic data about Catonsville, MD below.

Local
National
50,418
1,173
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Catonsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Catonsville, MD offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Catonsville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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