Customer Service Jobs in Calverton, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Baltimore, MD (22 miles from Calverton, MD)
- 1 hour ago
- Baltimore, MD (22 miles from Calverton, MD)
- 1 hour ago
service process Prepare correspondence and presentations Requirements Customer Service Representative Minimum of 2 years customer service experience required If you are an experienced, safe worker,...
Customer Service Associate - Temporary
- Takoma Park, MD (7 miles from Calverton, MD)
- 1 hour ago
- Takoma Park, MD (7 miles from Calverton, MD)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative BWI
- Hanover, MD (12 miles from Calverton, MD)
- 3 hours ago
- Hanover, MD (12 miles from Calverton, MD)
- 3 hours ago
service skills....
Client Service Representative - PT - 5364
- Bowie, MD (8 miles from Calverton, MD)
- 4 hours ago
- Bowie, MD (8 miles from Calverton, MD)
- 4 hours ago
One year related experience required with customer service preferred....
Clinical Customer Service Representative - Cardiovascular Surgical ICU
- Baltimore, MD (22 miles from Calverton, MD)
- 4 hours ago
- Baltimore, MD (22 miles from Calverton, MD)
- 4 hours ago
Clinical Customer Service Associate Full Time - Day shift - 40 hours "The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
Customer Service Representative (Loan Consultant II)
- Glen Burnie, MD (18 miles from Calverton, MD)
- 15 hours ago
- Glen Burnie, MD (18 miles from Calverton, MD)
- 15 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Pharmacy Customer Service Associate
- Catonsville, MD (17 miles from Calverton, MD)
- 15 hours ago
- Catonsville, MD (17 miles from Calverton, MD)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Admin Customer Care Representative
- Hyattsville, MD (7 miles from Calverton, MD)
- 1 day ago
- Hyattsville, MD (7 miles from Calverton, MD)
- 1 day ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Storage Customer Service Representative
- Baltimore, MD (22 miles from Calverton, MD)
- 1 day ago
- Baltimore, MD (22 miles from Calverton, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative - 2nd Shift - Part-Time
- Baltimore, MD (22 miles from Calverton, MD)
- 1 day ago
- Baltimore, MD (22 miles from Calverton, MD)
- 1 day ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Baltimore, MD (22 miles from Calverton, MD)
- 1 day ago
- Baltimore, MD (22 miles from Calverton, MD)
- 1 day ago
Join an established and growing company in the Dundalk area as their Customer Service Representative. Provide excellent internal and external Customer Service....
- Highland Beach, MD (22 miles from Calverton, MD)
- 1 day ago
- Highland Beach, MD (22 miles from Calverton, MD)
- 1 day ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Payroll Customer Service Representative
- Columbia, MD (11 miles from Calverton, MD)
- 2 days ago
- Columbia, MD (11 miles from Calverton, MD)
- 2 days ago
The Payroll Customer Service Representative I assists field offices with payroll questions via the Customer Service Hotline and the Payroll Customer Service email inbox....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- McLean, VA (16 miles from Calverton, MD)
- 2 days ago
- McLean, VA (16 miles from Calverton, MD)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Service Associate
- Catonsville, MD (17 miles from Calverton, MD)
- 2 days ago
- Catonsville, MD (17 miles from Calverton, MD)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Calverton, MD
Moving to Calverton, MD? Find some basic demographic data about Calverton, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Calverton, MD
Highest Education Level
Customer Services in Calverton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »