Customer Service Jobs in California, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Pharmacy Customer Service Associate

Callao, VA (24 miles from California, MD)
1 day ago

Callao, VA (24 miles from California, MD)
1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Charlotte Hall, MD (19 miles from California, MD)
6 days ago

Charlotte Hall, MD (19 miles from California, MD)
6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service / Sales Associate / Device Repair Technician

California, MD
9 days ago

California, MD
9 days ago

QUALIFICATIONS CUSTOMER SERVICE / SALES ASSOCIATE / DEVICE REPAIR TECHNICIAN High school diploma or equivalent Must be at least 18 years old Strong customer service/retail experience Excellent customer...

Customer Experience Associate

Lusby, MD (7 miles from California, MD)
9 days ago

Lusby, MD (7 miles from California, MD)
9 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Client Service Representative

Hollywood, MD (4 miles from California, MD)
11 days ago

Hollywood, MD (4 miles from California, MD)
11 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

Charlotte Hall, MD (19 miles from California, MD)
16 days ago

Charlotte Hall, MD (19 miles from California, MD)
16 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Supervisor

Lexington Park, MD (6 miles from California, MD)
22 days ago

Lexington Park, MD (6 miles from California, MD)
22 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

California, MD
90+ days ago

California, MD
90+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

Hollywood, MD (4 miles from California, MD)
60+ days ago

Hollywood, MD (4 miles from California, MD)
60+ days ago

Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies May assist with route forecasting and maintenance and with the...

Summer Customer Service Representative - Prince Frederick

Prince Frederick, MD (15 miles from California, MD)
60+ days ago

Prince Frederick, MD (15 miles from California, MD)
60+ days ago

Cash handling and customer service experience preferred....

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Demographic Data for California, MD

Moving to California, MD? Find some basic demographic data about California, MD below.

Median Age

Average Household Income

Home Value vs Household Income in California, MD

Local

National

Total Population

14,179

Number of Businesses

322

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in California, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in California, MD offer the following education background

High School or GED

35.3%

Bachelor's Degree

25.0%

Associate's Degree

15.7%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in California, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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