Customer Service Jobs in Brooklyn, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Baltimore, MD (4 miles from Brooklyn, MD)
- 2 hours ago
- Baltimore, MD (4 miles from Brooklyn, MD)
- 2 hours ago
with the field technicians, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Excellent customer...
Customer Service Representative,Member Svc Call Center
- Fulton, MD (17 miles from Brooklyn, MD)
- 23 hours ago
- Fulton, MD (17 miles from Brooklyn, MD)
- 23 hours ago
Min Work Experience and Qualifications - Basic Qualifications: -Minimum two 2 years of customer service experience or KP member-interacting experience required....
Remote WorkCustomer Service Representative
- Annapolis, MD (16 miles from Brooklyn, MD)
- 23 hours ago
- Annapolis, MD (16 miles from Brooklyn, MD)
- 23 hours ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative
- Hunt Valley, MD (18 miles from Brooklyn, MD)
- 1 day ago
- Hunt Valley, MD (18 miles from Brooklyn, MD)
- 1 day ago
service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Skills / Qualifications Testing, material science, or...
Customer Service Representative
- Odenton, MD (13 miles from Brooklyn, MD)
- 1 day ago
- Odenton, MD (13 miles from Brooklyn, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative (remote)
- Annapolis, MD (16 miles from Brooklyn, MD)
- 1 day ago
- Annapolis, MD (16 miles from Brooklyn, MD)
- 1 day ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Baltimore, MD (4 miles from Brooklyn, MD)
- 2 days ago
- Baltimore, MD (4 miles from Brooklyn, MD)
- 2 days ago
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
Delivery Station Customer Service Associate
- Edgewood, MD (22 miles from Brooklyn, MD)
- 2 days ago
- Edgewood, MD (22 miles from Brooklyn, MD)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Experience Associate - Jewelry/Giftware
- Fort Meade, MD (13 miles from Brooklyn, MD)
- 2 days ago
- Fort Meade, MD (13 miles from Brooklyn, MD)
- 2 days ago
H-... Customer Experience Associate - Jewelry/Giftware United States - Maryland - Fort Meade Regular Part Time 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the...
Customer Service Associate - Temporary
- Odenton, MD (13 miles from Brooklyn, MD)
- 3 days ago
- Odenton, MD (13 miles from Brooklyn, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fulton, MD (17 miles from Brooklyn, MD)
- 3 days ago
- Fulton, MD (17 miles from Brooklyn, MD)
- 3 days ago
We are currently hiring for Temp to Hire Customer Service Representatives at our client in Fulton! Position is Remote, but must be a Local candidate to pickup equipment onsite....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fulton, MD (17 miles from Brooklyn, MD)
- 3 days ago
- Fulton, MD (17 miles from Brooklyn, MD)
- 3 days ago
Promotes, ensures, and provides customer service to internal/external customers by demonstrating skills consistent with the organization's philosophy of providing extraordinary customer relations and...
Remote Work- Owings Mills, MD (16 miles from Brooklyn, MD)
- 3 days ago
- Owings Mills, MD (16 miles from Brooklyn, MD)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Annapolis, MD (16 miles from Brooklyn, MD)
- 3 days ago
- Annapolis, MD (16 miles from Brooklyn, MD)
- 3 days ago
Administrative/General Support Customer Service Representative-Patient Access and Support Services Online Job JW-89813 Category Administrative/General Support Location Annapolis, Maryland; Work Type...
Demographic Data for Brooklyn, MD
Moving to Brooklyn, MD? Find some basic demographic data about Brooklyn, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brooklyn, MD
Highest Education Level
Customer Services in Brooklyn, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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