Customer Service Jobs in Bethesda, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed Gold Customer Service Representative
- Liberty Mutual Insurance
- Washington, DC (6 miles from Bethesda, MD)
- 11 hours ago
- Liberty Mutual Insurance
- Washington, DC (6 miles from Bethesda, MD)
- 11 hours ago
We are currently hiring exclusively for our Gold Customer Service licensed class starting October 6, 2025....
Remote Work- Chantilly, VA (19 miles from Bethesda, MD)
- 1 hour ago
- Chantilly, VA (19 miles from Bethesda, MD)
- 1 hour ago
Summary The Client Service Representative II is responsible and accountable for receiving, processing, labeling, distributing samples and tracking them as required. Completing order forms,...
Loss Prevention Customer Service Associate II
- Vienna, VA (8 miles from Bethesda, MD)
- 12 hours ago
- Vienna, VA (8 miles from Bethesda, MD)
- 12 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Pharmacy Customer Service Associate
- Chantilly, VA (19 miles from Bethesda, MD)
- 13 hours ago
- Chantilly, VA (19 miles from Bethesda, MD)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Silver Spring, MD (5 miles from Bethesda, MD)
- 13 hours ago
- Silver Spring, MD (5 miles from Bethesda, MD)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - FT
- Hanover, MD (24 miles from Bethesda, MD)
- 13 hours ago
- Hanover, MD (24 miles from Bethesda, MD)
- 13 hours ago
service....
- Hyattsville, MD (9 miles from Bethesda, MD)
- 17 hours ago
- Hyattsville, MD (9 miles from Bethesda, MD)
- 17 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Bilingual Customer Service Representative
- Columbia, MD (19 miles from Bethesda, MD)
- 21 hours ago
- Columbia, MD (19 miles from Bethesda, MD)
- 21 hours ago
The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....
- Alexandria, VA (11 miles from Bethesda, MD)
- 21 hours ago
- Alexandria, VA (11 miles from Bethesda, MD)
- 21 hours ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing outbound...
Customer Service Associate - Customer Service Center
- Glenn Dale, MD (15 miles from Bethesda, MD)
- 1 day ago
- Glenn Dale, MD (15 miles from Bethesda, MD)
- 1 day ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative
- Brinklow, MD (14 miles from Bethesda, MD)
- 1 day ago
- Brinklow, MD (14 miles from Bethesda, MD)
- 1 day ago
We are looking to add Customer Service Representative to our team at Rivermist Pet Lodge!...
Customer Service Associate - Full-time
- Laurel, MD (14 miles from Bethesda, MD)
- 1 day ago
- Laurel, MD (14 miles from Bethesda, MD)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Gambrills, MD (23 miles from Bethesda, MD)
- 1 day ago
- Gambrills, MD (23 miles from Bethesda, MD)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift - Full-time
- Columbia, MD (19 miles from Bethesda, MD)
- 1 day ago
- Columbia, MD (19 miles from Bethesda, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Hanover, MD (24 miles from Bethesda, MD)
- 1 day ago
- Hanover, MD (24 miles from Bethesda, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Demographic Data for Bethesda, MD
Moving to Bethesda, MD? Find some basic demographic data about Bethesda, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Bethesda, MD
Highest Education Level
Customer Services in Bethesda, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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