Customer Service Jobs in Berwyn Heights, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 105 Jobs

Customer Service Representative,Member Svc Call Center

  • Fulton, MD (11 miles from Berwyn Heights, MD)
  • 5 hours ago
  • Fulton, MD (11 miles from Berwyn Heights, MD)
  • 5 hours ago

Min Work Experience and Qualifications - Basic Qualifications: -Minimum two 2 years of customer service experience or KP member-interacting experience required....

Remote Work

Customer Service Representative

  • Annapolis, MD (20 miles from Berwyn Heights, MD)
  • 5 hours ago
  • Annapolis, MD (20 miles from Berwyn Heights, MD)
  • 5 hours ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Retail Service Representative

  • Washington, DC (9 miles from Berwyn Heights, MD)
  • 19 hours ago
  • Washington, DC (9 miles from Berwyn Heights, MD)
  • 19 hours ago

service....

Customer Service Representative

  • Odenton, MD (11 miles from Berwyn Heights, MD)
  • 21 hours ago
  • Odenton, MD (11 miles from Berwyn Heights, MD)
  • 21 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Arlington, VA (12 miles from Berwyn Heights, MD)
  • 21 hours ago
  • Arlington, VA (12 miles from Berwyn Heights, MD)
  • 21 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Reston, VA (22 miles from Berwyn Heights, MD)
  • 1 day ago
  • Reston, VA (22 miles from Berwyn Heights, MD)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Part Time Customer Service Representative (remote)

  • Annapolis, MD (20 miles from Berwyn Heights, MD)
  • 1 day ago
  • Annapolis, MD (20 miles from Berwyn Heights, MD)
  • 1 day ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Retail Customer Experience Associate, Pentagon City - Full Time

  • Arlington, VA (12 miles from Berwyn Heights, MD)
  • 1 day ago
  • Arlington, VA (12 miles from Berwyn Heights, MD)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • Silver Spring, MD (4 miles from Berwyn Heights, MD)
  • 1 day ago
  • Silver Spring, MD (4 miles from Berwyn Heights, MD)
  • 1 day ago

30 pm The ideal candidate will have one or more years of experience in Customer Service....

Customer Service Representative

  • Alexandria, VA (14 miles from Berwyn Heights, MD)
  • 1 day ago
  • Alexandria, VA (14 miles from Berwyn Heights, MD)
  • 1 day ago

Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Alexandria, VA Branch location....

Customer Service Associate

  • Arlington, VA (12 miles from Berwyn Heights, MD)
  • 1 day ago
  • Arlington, VA (12 miles from Berwyn Heights, MD)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Experience Associate - Jewelry/Giftware

  • Fort Meade, MD (10 miles from Berwyn Heights, MD)
  • 2 days ago
  • Fort Meade, MD (10 miles from Berwyn Heights, MD)
  • 2 days ago

H-... Customer Experience Associate - Jewelry/Giftware United States - Maryland - Fort Meade Regular Part Time 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the...

Customer Service Associate - Temporary

  • Odenton, MD (11 miles from Berwyn Heights, MD)
  • 2 days ago
  • Odenton, MD (11 miles from Berwyn Heights, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fulton, MD (11 miles from Berwyn Heights, MD)
  • 2 days ago
  • Fulton, MD (11 miles from Berwyn Heights, MD)
  • 2 days ago

We are currently hiring for Temp to Hire Customer Service Representatives at our client in Fulton! Position is Remote, but must be a Local candidate to pickup equipment onsite....

Pharmacy Customer Service Associate

  • Brooklyn, MD (22 miles from Berwyn Heights, MD)
  • 2 days ago
  • Brooklyn, MD (22 miles from Berwyn Heights, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Berwyn Heights, MD

Moving to Berwyn Heights, MD? Find some basic demographic data about Berwyn Heights, MD below.

Local
National
6,176,902
140,318

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Berwyn Heights, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berwyn Heights, MD offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berwyn Heights, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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