Customer Service Jobs in Beltsville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 131 Jobs

Customer Service Representative

  • Reston, VA (23 miles from Beltsville, MD)
  • 11 days ago
  • Reston, VA (23 miles from Beltsville, MD)
  • 11 days ago

Working knowledge of Microsoft Windows Support and customer service tools (e.g., ticketing or CRM systems)....

Loss Prevention Customer Service Associate II

  • Greenbelt, MD (2 miles from Beltsville, MD)
  • 5 hours ago
  • Greenbelt, MD (2 miles from Beltsville, MD)
  • 5 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Stocking Customer Service Associate

  • Silver Spring, MD (5 miles from Beltsville, MD)
  • 6 hours ago
  • Silver Spring, MD (5 miles from Beltsville, MD)
  • 6 hours ago

Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Customer Service Associate

  • Alexandria, VA (17 miles from Beltsville, MD)
  • 6 hours ago
  • Alexandria, VA (17 miles from Beltsville, MD)
  • 6 hours ago

About Mightycause Mightycause offers a full-service online fundraising suite to help nonprofits raise funds, manage online giving, engage donors and crowdfund cause-based campaigns. Mightycause...

Customer Service Associate

  • Arlington, VA (14 miles from Beltsville, MD)
  • 7 hours ago
  • Arlington, VA (14 miles from Beltsville, MD)
  • 7 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Glen Burnie, MD (20 miles from Beltsville, MD)
  • 8 hours ago
  • Glen Burnie, MD (20 miles from Beltsville, MD)
  • 8 hours ago

As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....

Customer Service Representative / Teller - $5

  • Reston, VA (23 miles from Beltsville, MD)
  • 9 hours ago
  • Reston, VA (23 miles from Beltsville, MD)
  • 9 hours ago

FVCbank Customer Service Representative/Teller - Job Description Title: Customer Service Representative/Teller Department(s): Branch / Reston Reports to: VP / Regional Retail Administrator & Branch...

Customer Service Representative at 1221 Van

  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago

Assist in coordinating community activities and social events to build resident relationships WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS) Experience in customer service-related fields such as hospitality...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Bethesda, MD (11 miles from Beltsville, MD)
  • 1 day ago
  • Bethesda, MD (11 miles from Beltsville, MD)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Representative - Patient Registration II

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Temporary

  • Catonsville, MD (18 miles from Beltsville, MD)
  • 1 day ago
  • Catonsville, MD (18 miles from Beltsville, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Gold Customer Service Representative

  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Gold Customer Service Representative Bilingual Spanish English

  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago

A minimum of 6 months related work experience is required with customer service experience preferred....

Remote Work

Bilingual Customer Service Representative

  • Columbia, MD (11 miles from Beltsville, MD)
  • 2 days ago
  • Columbia, MD (11 miles from Beltsville, MD)
  • 2 days ago

The ideal candidate will be able to provide a variety of customer service and clerical duties in a fast-paced office environment....

Customer Service Representative III

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 2 days ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 2 days ago

We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....

Demographic Data for Beltsville, MD

Moving to Beltsville, MD? Find some basic demographic data about Beltsville, MD below.


Local
National
29,456
1,144
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Beltsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Beltsville, MD offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Beltsville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »