Customer Service Jobs in Beltsville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 135 Jobs

Customer Experience Associate

  • Damascus, MD (24 miles from Beltsville, MD)
  • 6 hours ago
  • Damascus, MD (24 miles from Beltsville, MD)
  • 6 hours ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 10 hours ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 10 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Licensed Bilingual Gold Customer Service Representative

  • Washington, DC (11 miles from Beltsville, MD)
  • 14 hours ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 14 hours ago

We are currently hiring for our Gold Customer Service licensed class starting October 6, 2025....

Remote Work

Customer Service Representative

  • Washington, DC (11 miles from Beltsville, MD)
  • 15 hours ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 15 hours ago

Responsibilities The Customer Service Representative establishes, retains and deepens relationships with new and existing clients....

Admin Customer Care Representative

  • Hyattsville, MD (6 miles from Beltsville, MD)
  • 16 hours ago
  • Hyattsville, MD (6 miles from Beltsville, MD)
  • 16 hours ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Customer Service Representative (CSR) (09351) - 1020 Park Avenue

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 16 hours ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 16 hours ago

We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....

Customer Service Representative - Patient Registration Level II

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration II

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Veterinary Receptionist / Client Service Representative

  • Gaithersburg, MD (16 miles from Beltsville, MD)
  • 1 day ago
  • Gaithersburg, MD (16 miles from Beltsville, MD)
  • 1 day ago

service, i.e. veterinary, restaurant, retail, or service business Candidate must have a high school diploma or equivalent....

Customer Service Associate - Temporary

  • Bowie, MD (9 miles from Beltsville, MD)
  • 1 day ago
  • Bowie, MD (9 miles from Beltsville, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Germantown, MD (21 miles from Beltsville, MD)
  • 1 day ago
  • Germantown, MD (21 miles from Beltsville, MD)
  • 1 day ago

Consistently meet required Key Performance Indicators (KPI's) Perform other duties as required Qualifying Experience High School Diploma or equivalent required 1-2 years of customer service experience...

Pharmacy Customer Service Associate

  • Severna Park, MD (18 miles from Beltsville, MD)
  • 1 day ago
  • Severna Park, MD (18 miles from Beltsville, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Loss Prevention Customer Service Associate II

  • Washington, DC (11 miles from Beltsville, MD)
  • 2 days ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • College Park, MD (2 miles from Beltsville, MD)
  • 3 days ago
  • College Park, MD (2 miles from Beltsville, MD)
  • 3 days ago

Powered by JazzHR Crear una alerta de empleo para esta busqueda Customer Service Representative College Park, MD, US Crear...

Loss Prevention Customer Service Associate

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 3 days ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Beltsville, MD

Moving to Beltsville, MD? Find some basic demographic data about Beltsville, MD below.


Local
National
29,456
1,144
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Beltsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Beltsville, MD offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Beltsville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »