Customer Service Jobs in Arlington, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Rosedale, MD (10 miles from Arlington, MD)
- 20 hours ago
- Rosedale, MD (10 miles from Arlington, MD)
- 20 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Care Representative - Part Time
- Columbia, MD (14 miles from Arlington, MD)
- 1 day ago
- Columbia, MD (14 miles from Arlington, MD)
- 1 day ago
Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia,...
Retatil Loss Prevention Customer Service Associate II (PT 15-20 Hours)
- Nottingham, MD (10 miles from Arlington, MD)
- 1 day ago
- Nottingham, MD (10 miles from Arlington, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Supervisor
- Hanover, MD (11 miles from Arlington, MD)
- 1 day ago
- Hanover, MD (11 miles from Arlington, MD)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Part Time Customer Service Associate
- Hanover, MD (11 miles from Arlington, MD)
- 1 day ago
- Hanover, MD (11 miles from Arlington, MD)
- 1 day ago
customer service....
- Towson, MD (4 miles from Arlington, MD)
- 2 days ago
- Towson, MD (4 miles from Arlington, MD)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Pharmacy Customer Service Associate
- Brooklyn, MD (8 miles from Arlington, MD)
- 2 days ago
- Brooklyn, MD (8 miles from Arlington, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Jessup, MD (14 miles from Arlington, MD)
- 3 days ago
- Jessup, MD (14 miles from Arlington, MD)
- 3 days ago
REQUIREMENTS: - Minimum of 1 year in customer service or sales experience. - Demonstrated strong computer skills (JDE experience preferred). - Basic computer skills....
Customer Service Representative
- Sparks Glencoe, MD (14 miles from Arlington, MD)
- 3 days ago
- Sparks Glencoe, MD (14 miles from Arlington, MD)
- 3 days ago
If you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Dispensary Associate (Full-Time) - Health For Life (Baltimore)
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next...
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
Back to results Customer Service Agent Branches & Operations Full-time Baltimore, MD, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative (CSR) (04606) - 963 Ritchie Hwy
- Arnold, MD (23 miles from Arlington, MD)
- 3 days ago
- Arnold, MD (23 miles from Arlington, MD)
- 3 days ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Customer Service Representative
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
- Baltimore, MD (4 miles from Arlington, MD)
- 3 days ago
Exhibiting exceptional customer service and communication skills. Ensure the safety of property and people....
- Beltsville, MD (24 miles from Arlington, MD)
- 3 days ago
- Beltsville, MD (24 miles from Arlington, MD)
- 3 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Arlington, MD
Moving to Arlington, MD? Find some basic demographic data about Arlington, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Arlington, MD
Highest Education Level
Customer Services in Arlington, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »