Customer Service Jobs in Annapolis, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
TekSystems is currently hiring for several Medical Customer Service/Medical Billing Customer Service positions in the Annapolis, MD area!...
Pharmacy Customer Service Associate
- Odenton, MD (9 miles from Annapolis, MD)
- 4 hours ago
- Odenton, MD (9 miles from Annapolis, MD)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Takoma Park, MD (24 miles from Annapolis, MD)
- 4 hours ago
- Takoma Park, MD (24 miles from Annapolis, MD)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Perform other duties as assigned by station management Minimum Qualifications: High school diploma or equivalent Successful completion of certification training program for customer service/emissions...
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Loss Prevention Customer Service Associate II
- Landover, MD (18 miles from Annapolis, MD)
- 1 day ago
- Landover, MD (18 miles from Annapolis, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Dispatcher/Customer Service Representative - Part time
- Upper Marlboro, MD (19 miles from Annapolis, MD)
- 1 day ago
- Upper Marlboro, MD (19 miles from Annapolis, MD)
- 1 day ago
Key Requirements High School diploma or equivalent At least one year experience in a high-volume dispatch & customer service role Customer service/Communication/Collaboration skills Ability to prioritize...
Customer Service Representative - Remote Full Time
- Baltimore, MD (21 miles from Annapolis, MD)
- 2 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 2 days ago
Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Remote Work- Gambrills, MD (6 miles from Annapolis, MD)
- 2 days ago
- Gambrills, MD (6 miles from Annapolis, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (6 miles from Annapolis, MD)
- 2 days ago
- Gambrills, MD (6 miles from Annapolis, MD)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Veterinary Client Service Representative
- Bowie, MD (10 miles from Annapolis, MD)
- 4 days ago
- Bowie, MD (10 miles from Annapolis, MD)
- 4 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Remote Customer Service Representative
- Elkridge, MD (17 miles from Annapolis, MD)
- 6 days ago
- Elkridge, MD (17 miles from Annapolis, MD)
- 6 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkCustomer Service Representative
- Baltimore, MD (21 miles from Annapolis, MD)
- 7 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 7 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Customer Service Representative
- Elkridge, MD (17 miles from Annapolis, MD)
- 7 days ago
- Elkridge, MD (17 miles from Annapolis, MD)
- 7 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative (NCS) - Parking Authority
- Baltimore, MD (21 miles from Annapolis, MD)
- 7 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 7 days ago
Job Summary: The Customer Service Representative (CSR) of the Residential Permit Parking program (RPP) serves to provide customer service to participants of the RPP program....
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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