Customer Service Jobs in Annapolis, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lanham, MD (17 miles from Annapolis, MD)
- 7 hours ago
- Lanham, MD (17 miles from Annapolis, MD)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Associate - Temporary
- Beltsville, MD (19 miles from Annapolis, MD)
- 17 hours ago
- Beltsville, MD (19 miles from Annapolis, MD)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Member Svc Call Center
- Fulton, MD (23 miles from Annapolis, MD)
- 1 day ago
- Fulton, MD (23 miles from Annapolis, MD)
- 1 day ago
Internet Requirements: Internet must be hardwired (no Wi-Fi accepted) Must have strong internet speed and a quiet place for remote work Summary: The Customer Service Representative is responsible for...
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You will inform the field of daily customer service promotions along with providing them with error free orders....
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- Laurel, MD (19 miles from Annapolis, MD)
- 1 day ago
- Laurel, MD (19 miles from Annapolis, MD)
- 1 day ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Bilingual Customer Service Representative - Honda of Greenbelt Collision
- Greenbelt, MD (17 miles from Annapolis, MD)
- 2 days ago
- Greenbelt, MD (17 miles from Annapolis, MD)
- 2 days ago
Overview Honda of Greenbelt Collision Center is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified BILINGUAL CUSTOMER SERVICE REPRESENTATIVE...
Pharmacy Customer Service Associate
- Severna Park, MD (5 miles from Annapolis, MD)
- 2 days ago
- Severna Park, MD (5 miles from Annapolis, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Catonsville, MD (21 miles from Annapolis, MD)
- 2 days ago
- Catonsville, MD (21 miles from Annapolis, MD)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative II
- Baltimore, MD (21 miles from Annapolis, MD)
- 3 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 3 days ago
We are currently hiring for the position of Customer Service Representative (Call Center Rep Duties) at our Hunt Valley, MD location....
Dispensary Associate-PT (Ellicott City)
- Ellicott City, MD (23 miles from Annapolis, MD)
- 3 days ago
- Ellicott City, MD (23 miles from Annapolis, MD)
- 3 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Retail Customer Service Representative/Cashier
- Baltimore, MD (21 miles from Annapolis, MD)
- 4 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 4 days ago
We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Baltimore, MD (21 miles from Annapolis, MD)
- 4 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Capitol Heights, MD (17 miles from Annapolis, MD)
- 4 days ago
- Capitol Heights, MD (17 miles from Annapolis, MD)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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