Customer Service Jobs in Aberdeen Proving Ground, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Highlandtown, MD (22 miles from Aberdeen Proving Ground, MD)
- 1 day ago
- Highlandtown, MD (22 miles from Aberdeen Proving Ground, MD)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Delivery Station Customer Service Associate
- Edgewood, MD (7 miles from Aberdeen Proving Ground, MD)
- 2 days ago
- Edgewood, MD (7 miles from Aberdeen Proving Ground, MD)
- 2 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
- 7 days ago
- Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
- 7 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Joppa, MD (10 miles from Aberdeen Proving Ground, MD)
- 8 days ago
- Joppa, MD (10 miles from Aberdeen Proving Ground, MD)
- 8 days ago
Customer Service Representative Hours: Monday - Friday, 8am - 5pm with overtime as needed Payrate : $16.00 Job Duties Include:...
Retail Customer Experience Associate, White Marsh - Full Time
- Nottingham, MD (17 miles from Aberdeen Proving Ground, MD)
- 8 days ago
- Nottingham, MD (17 miles from Aberdeen Proving Ground, MD)
- 8 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Edgewood, MD (7 miles from Aberdeen Proving Ground, MD)
- 10 days ago
- Edgewood, MD (7 miles from Aberdeen Proving Ground, MD)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
- 10 days ago
- Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (16 miles from Aberdeen Proving Ground, MD)
- 15 days ago
- Forest Hill, MD (16 miles from Aberdeen Proving Ground, MD)
- 15 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
- 16 days ago
- Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
- 16 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Associate- Overnight Shift
- Cecilton, MD (15 miles from Aberdeen Proving Ground, MD)
- 16 days ago
- Cecilton, MD (15 miles from Aberdeen Proving Ground, MD)
- 16 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
- 16 days ago
- Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Fulltime LP Customer Service Associate II (Rosedale MD)
- Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
- 29 days ago
- Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
- 29 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Perry Hall, MD (15 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
- Perry Hall, MD (15 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Retail Customer Service Specialist
- Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
- Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail- Customer Service team member with 7am-3:30pm availability
- Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
- Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
- 30+ days ago
Store - BALT-BEL AIR, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Aberdeen Proving Ground, MD
Highest Education Level
Customer Services in Aberdeen Proving Ground, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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