Customer Service Jobs in Aberdeen, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate - Part Time
- Lutherville, MD (23 miles from Aberdeen, MD)
- 1 hour ago
- Lutherville, MD (23 miles from Aberdeen, MD)
- 1 hour ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
- Havre de Grace, MD (4 miles from Aberdeen, MD)
- 14 hours ago
- Havre de Grace, MD (4 miles from Aberdeen, MD)
- 14 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Associate - Full-time
- Dundalk, MD (22 miles from Aberdeen, MD)
- 1 day ago
- Dundalk, MD (22 miles from Aberdeen, MD)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
- Middle River, MD (15 miles from Aberdeen, MD)
- 1 day ago
- Middle River, MD (15 miles from Aberdeen, MD)
- 1 day ago
food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Elkton, MD (19 miles from Aberdeen, MD)
- 1 day ago
- Elkton, MD (19 miles from Aberdeen, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift - Full-time
- Middle River, MD (15 miles from Aberdeen, MD)
- 1 day ago
- Middle River, MD (15 miles from Aberdeen, MD)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Front Desk / Customer Service Representative
- Nottingham, MD (17 miles from Aberdeen, MD)
- 2 days ago
- Nottingham, MD (17 miles from Aberdeen, MD)
- 2 days ago
We are seeking an enthusiastic Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...
Customer Service Representative
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 2 days ago
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 2 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Pharmacy Customer Service Associate
- Elkton, MD (19 miles from Aberdeen, MD)
- 3 days ago
- Elkton, MD (19 miles from Aberdeen, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Rosedale, MD (19 miles from Aberdeen, MD)
- 4 days ago
- Rosedale, MD (19 miles from Aberdeen, MD)
- 4 days ago
What's a typical day as Customer Service Representative?...
Customer Service Representative
- Rosedale, MD (19 miles from Aberdeen, MD)
- 4 days ago
- Rosedale, MD (19 miles from Aberdeen, MD)
- 4 days ago
Collaborating closely with Outside Sales Representatives, Production Personnel, Inside Sales, Credit, and Delivery to support the order fulfillment process....
Distribution Center Customer Service Associate
- Aberdeen Proving Ground, MD (4 miles from Aberdeen, MD)
- 8 days ago
- Aberdeen Proving Ground, MD (4 miles from Aberdeen, MD)
- 8 days ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Bel Air, MD (8 miles from Aberdeen, MD)
- 14 days ago
- Bel Air, MD (8 miles from Aberdeen, MD)
- 14 days ago
We are currently seeking a dedicated Customer Service Representative (CSR) to join our Customer Service team....
- Cockeysville, MD (24 miles from Aberdeen, MD)
- 15 days ago
- Cockeysville, MD (24 miles from Aberdeen, MD)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Aberdeen, MD
Moving to Aberdeen, MD? Find some basic demographic data about Aberdeen, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Aberdeen, MD
Highest Education Level
Customer Services in Aberdeen, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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