Customer Service Jobs in Aberdeen, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Forest Hill, MD (12 miles from Aberdeen, MD)
- 5 hours ago
- Forest Hill, MD (12 miles from Aberdeen, MD)
- 5 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- North East, MD (14 miles from Aberdeen, MD)
- 5 hours ago
- North East, MD (14 miles from Aberdeen, MD)
- 5 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Middle River, MD (15 miles from Aberdeen, MD)
- 5 hours ago
- Middle River, MD (15 miles from Aberdeen, MD)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Nottingham, PA (19 miles from Aberdeen, MD)
- 7 hours ago
- Nottingham, PA (19 miles from Aberdeen, MD)
- 7 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Lutherville, MD (23 miles from Aberdeen, MD)
- 20 hours ago
- Lutherville, MD (23 miles from Aberdeen, MD)
- 20 hours ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Pharmacy Customer Service Associate
- Bel Air, MD (8 miles from Aberdeen, MD)
- 3 days ago
- Bel Air, MD (8 miles from Aberdeen, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bel Air, MD (8 miles from Aberdeen, MD)
- 3 days ago
- Bel Air, MD (8 miles from Aberdeen, MD)
- 3 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative (Loan Consultant II)
- Bel Air, MD (8 miles from Aberdeen, MD)
- 7 days ago
- Bel Air, MD (8 miles from Aberdeen, MD)
- 7 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Insurance Customer Service Representative
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 8 days ago
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 8 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Retail Customer Experience Associate, Greenbrier - Full Time
- Towson, MD (24 miles from Aberdeen, MD)
- 8 days ago
- Towson, MD (24 miles from Aberdeen, MD)
- 8 days ago
Id : REQ_587652, Title : Retail Customer Experience Associate, Greenbrier - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...173, ExternalPostedStartDate...
Customer Service Representative (Loan Consultant II)
- Bel Air, MD (8 miles from Aberdeen, MD)
- 9 days ago
- Bel Air, MD (8 miles from Aberdeen, MD)
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Associate - Temporary
- Abingdon, MD (5 miles from Aberdeen, MD)
- 12 days ago
- Abingdon, MD (5 miles from Aberdeen, MD)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Towson, MD (24 miles from Aberdeen, MD)
- 13 days ago
- Towson, MD (24 miles from Aberdeen, MD)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (17 miles from Aberdeen, MD)
- 23 days ago
- Nottingham, MD (17 miles from Aberdeen, MD)
- 23 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (CSR) (04618) - 8620 Belair Rd
- Nottingham, MD (17 miles from Aberdeen, MD)
- 28 days ago
- Nottingham, MD (17 miles from Aberdeen, MD)
- 28 days ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Demographic Data for Aberdeen, MD
Moving to Aberdeen, MD? Find some basic demographic data about Aberdeen, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Aberdeen, MD
Highest Education Level
Customer Services in Aberdeen, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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