Customer Service Jobs in Aberdeen, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 5 hours ago
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 5 hours ago
service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Skills / Qualifications Testing, material science, or...
Customer Service Representative
- Highlandtown, MD (23 miles from Aberdeen, MD)
- 1 day ago
- Highlandtown, MD (23 miles from Aberdeen, MD)
- 1 day ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Delivery Station Customer Service Associate
- Edgewood, MD (6 miles from Aberdeen, MD)
- 1 day ago
- Edgewood, MD (6 miles from Aberdeen, MD)
- 1 day ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Customer Service Representative
- Bel Air, MD (8 miles from Aberdeen, MD)
- 7 days ago
- Bel Air, MD (8 miles from Aberdeen, MD)
- 7 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Joppa, MD (8 miles from Aberdeen, MD)
- 7 days ago
- Joppa, MD (8 miles from Aberdeen, MD)
- 7 days ago
Customer Service Representative Hours: Monday - Friday, 8am - 5pm with overtime as needed Payrate : $16.00 Job Duties Include:...
Retail Customer Experience Associate, White Marsh - Full Time
- Nottingham, MD (17 miles from Aberdeen, MD)
- 8 days ago
- Nottingham, MD (17 miles from Aberdeen, MD)
- 8 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Edgewood, MD (6 miles from Aberdeen, MD)
- 9 days ago
- Edgewood, MD (6 miles from Aberdeen, MD)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Rosedale, MD (19 miles from Aberdeen, MD)
- 9 days ago
- Rosedale, MD (19 miles from Aberdeen, MD)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Towson, MD (24 miles from Aberdeen, MD)
- 12 days ago
- Towson, MD (24 miles from Aberdeen, MD)
- 12 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative - Forest Hill, MD
- Forest Hill, MD (12 miles from Aberdeen, MD)
- 15 days ago
- Forest Hill, MD (12 miles from Aberdeen, MD)
- 15 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (22 miles from Aberdeen, MD)
- 15 days ago
- Dundalk, MD (22 miles from Aberdeen, MD)
- 15 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Associate- Overnight Shift
- Cecilton, MD (18 miles from Aberdeen, MD)
- 16 days ago
- Cecilton, MD (18 miles from Aberdeen, MD)
- 16 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate - Nights/Weekends
- Towson, MD (24 miles from Aberdeen, MD)
- 16 days ago
- Towson, MD (24 miles from Aberdeen, MD)
- 16 days ago
As the name suggests, your main priority is to provide great customer service....
- Dundalk, MD (22 miles from Aberdeen, MD)
- 16 days ago
- Dundalk, MD (22 miles from Aberdeen, MD)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate, Business Insurance
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 16 days ago
- Hunt Valley, MD (24 miles from Aberdeen, MD)
- 16 days ago
Learn more about what makes us different and how you can make your mark as a Customer Service Associate at Marsh McLennan Agency (MMA)....
Demographic Data for Aberdeen, MD
Moving to Aberdeen, MD? Find some basic demographic data about Aberdeen, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Aberdeen, MD
Highest Education Level
Customer Services in Aberdeen, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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