Customer Service Jobs in Maine

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 83 Jobs

Customer Service Representative, Specialized Services Bagster

  • Augusta, ME
  • 16 hours ago
  • Augusta, ME
  • 16 hours ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative

  • Ellsworth, ME
  • 17 hours ago
  • Ellsworth, ME
  • 17 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Senior Customer Service Representative - Corporate Filings

  • Augusta, ME
  • 23 hours ago
  • Augusta, ME
  • 23 hours ago

What Youll be Doing: As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative

  • Scarborough, ME
  • 1 day ago
  • Scarborough, ME
  • 1 day ago

We are looking to add a Customer Service Representative to our team at Muddy Paws Academy!...

Customer Service Representative - PT

  • Bangor, ME
  • 1 day ago
  • Bangor, ME
  • 1 day ago

service....

Customer Service Representative

  • Houlton, ME
  • 1 day ago
  • Houlton, ME
  • 1 day ago

Store 4707114: 3 Military St, Houlton, Maine 04730 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Lead Customer Service Representative, Full or Part Time

  • Bethel, ME
  • 1 day ago
  • Bethel, ME
  • 1 day ago

Store 4707041: 211 Mayville Rd, Bethel, Maine 04217 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative, Full or Part Time

  • Caribou, ME
  • 1 day ago
  • Caribou, ME
  • 1 day ago

Store 4707052: 35 Bennett Dr, Caribou, Maine 04736 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative, Life Contact Center

  • Augusta, ME
  • 1 day ago
  • Augusta, ME
  • 1 day ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Customer Relations Specialist

  • Portland, ME
  • 2 days ago
  • Portland, ME
  • 2 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative Integrated Supply

  • North Berwick, ME
  • 2 days ago
  • North Berwick, ME
  • 2 days ago

:** Adecco is currently seeking a Storeroom Customer Service Representative for an onsite opportunity in North Berwick, ME....

Customer Service Representative

  • China, ME
  • 2 days ago
  • China, ME
  • 2 days ago

Store 4707121: 1390 Lakeview Dr, China, Maine 04358 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Warehouse Customer Service Representative 826299

  • Auburn, ME
  • 3 days ago
  • Auburn, ME
  • 3 days ago

at Bonney Staffing Center, LLC in Auburn, Maine, United States Job Description Now Hiring: Full-Time Production & Warehouse Associate Location: South Portland, ME Pay: $22/hour Schedule:...

Customer Service Associate

  • Falmouth, ME
  • 3 days ago
  • Falmouth, ME
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Portland, ME
  • 3 days ago
  • Portland, ME
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Maine

Moving to Maine? Find some basic demographic data about Maine below.


Local
National
1,362,217
42,064

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Maine

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Maine offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Maine
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »