Customer Service Jobs in Portland, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Work closely with internal groups to assist in providing high level customer service to our shareholders....
Admin Customer Care Representative
- Scarborough, ME (6 miles from Portland, ME)
- 7 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 7 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
UniFirst is seeking a dedicated Customer Service Representative to join our team....
City of Portland - Customer Service Representative
- Portland, ME
- 12 days ago
- Portland, ME
- 12 days ago
This job was posted by : For more information,please see: of Portland - Customer Service Representative**Schedule is Monday Friday, 10:30 a.m.-6:30 p.m.This is an exciting opportunity to join our Parking...
Client Service Representative, National Accounts
- South Portland, ME (3 miles from Portland, ME)
- 12 days ago
- South Portland, ME (3 miles from Portland, ME)
- 12 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative- Brunswick, ME
- Brunswick, ME (21 miles from Portland, ME)
- 12 days ago
- Brunswick, ME (21 miles from Portland, ME)
- 12 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Customer Service Representative
- Saco, ME (13 miles from Portland, ME)
- 12 days ago
- Saco, ME (13 miles from Portland, ME)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate I - Single Billing Office
- Scarborough, ME (6 miles from Portland, ME)
- 14 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 14 days ago
Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from patients...
Customer Service Representative - Surgical Intensive Care Unit
- Portland, ME
- 14 days ago
- Portland, ME
- 14 days ago
Maine Medical Center Location- Customer Service Desk, SICU Hours: Monday- Friday 11:30am-8pm The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses...
Customer Service Representative - Malone Family Tower
- Portland, ME
- 14 days ago
- Portland, ME
- 14 days ago
Maine Medical Center Location- Customer Service Desk in the Atrium of the Malone Family Tower Hours Monday - Friday, 5am-9am The Customer Service Representative (CSR) role greets patients in a friendly...
Customer Service Representative - Malone Family To
- Portland, ME
- 14 days ago
- Portland, ME
- 14 days ago
at MaineHealth in Portland, Maine, United States Job Description Description Maine Medical Center Clerical/Administrative Support Req #: 30274 Summary: The Customer Service Representative (CSR) role...
Customer Service Representative - Surgical Intensi
- Portland, ME
- 14 days ago
- Portland, ME
- 14 days ago
Location- Customer Service Desk, SICU Hours: Monday- Friday 11:30am-8pm Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or GED preferred....
Customer Service Representative I
- Westbrook, ME (5 miles from Portland, ME)
- 15 days ago
- Westbrook, ME (5 miles from Portland, ME)
- 15 days ago
We are hiring a Customer Service Representative in the Finance Department. This is a highly responsible position related to the financial operations of the City of Westbrook....
Customer Service Associate III - Single Billing Of
- Scarborough, ME (6 miles from Portland, ME)
- 15 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 15 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Remote WorkDemographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Portland, ME
Highest Education Level
Customer Services in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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