Customer Service Jobs in Portland, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
- Brunswick, ME (21 miles from Portland, ME)
- 11 hours ago
- Brunswick, ME (21 miles from Portland, ME)
- 11 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Old Orchard Beach, ME (11 miles from Portland, ME)
- 20 hours ago
- Old Orchard Beach, ME (11 miles from Portland, ME)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Scarborough, ME (6 miles from Portland, ME)
- 2 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 2 days ago
We are looking to add a Customer Service Representative to our team at Muddy Paws Academy!...
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Yarmouth, ME (10 miles from Portland, ME)
- 6 days ago
- Yarmouth, ME (10 miles from Portland, ME)
- 6 days ago
The Customer Service Representative will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
The Customer Service Representative will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative
- South Portland, ME (3 miles from Portland, ME)
- 9 days ago
- South Portland, ME (3 miles from Portland, ME)
- 9 days ago
A Day in the Life: We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and...
Customer Service Representative - Malone Family Tower
- Portland, ME
- 9 days ago
- Portland, ME
- 9 days ago
Maine Medical Center Location- Customer Service Desk in the Atrium of the Malone Family Tower Hours Monday - Friday, 5am-9am The Customer Service Representative (CSR) role greets patients in a friendly...
Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information and assistance to ensure needs are met....
The Part-Time Flexible Customer Service Associate consults with customers on their rental....
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Portland, ME
Highest Education Level
Customer Services in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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