Customer Service Jobs in Falmouth, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Specialty
- Portland, ME (6 miles from Falmouth, ME)
- 45+ days ago
- Portland, ME (6 miles from Falmouth, ME)
- 45+ days ago
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
Customer Service Representative
- Lewiston, ME (24 miles from Falmouth, ME)
- 19 hours ago
- Lewiston, ME (24 miles from Falmouth, ME)
- 19 hours ago
Listens and responds to customer service needs with the appropriate level of urgency. 6....
Customer Service Representative
- Auburn, ME (23 miles from Falmouth, ME)
- 1 day ago
- Auburn, ME (23 miles from Falmouth, ME)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- South Portland, ME (8 miles from Falmouth, ME)
- 1 day ago
- South Portland, ME (8 miles from Falmouth, ME)
- 1 day ago
A Day in the Life: We are looking for a dynamic and customer-focused individual to lead our Checkout Department. As a supervisor, you'll ensure smooth and efficient checkout operations, manage and...
Pharmacy Customer Service Associate
- Gorham, ME (9 miles from Falmouth, ME)
- 3 days ago
- Gorham, ME (9 miles from Falmouth, ME)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Gray, ME (10 miles from Falmouth, ME)
- 4 days ago
- Gray, ME (10 miles from Falmouth, ME)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gray, ME (10 miles from Falmouth, ME)
- 5 days ago
- Gray, ME (10 miles from Falmouth, ME)
- 5 days ago
Customer Service Representative The Customer Service Representative (CSR) is the primary resource for guiding our customers through the order process and can have a direct impact on our sales by cultivating...
Customer Service Representative
- Auburn, ME (23 miles from Falmouth, ME)
- 7 days ago
- Auburn, ME (23 miles from Falmouth, ME)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Lewiston, ME (24 miles from Falmouth, ME)
- 7 days ago
- Lewiston, ME (24 miles from Falmouth, ME)
- 7 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Lewiston, Maine, United States Of America Views:5 Our client is looking for enthusiastic, motivated, target driven...
- Lewiston, ME (24 miles from Falmouth, ME)
- 8 days ago
- Lewiston, ME (24 miles from Falmouth, ME)
- 8 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Part-Time Customer Service Representative
- Raymond, ME (15 miles from Falmouth, ME)
- 10 days ago
- Raymond, ME (15 miles from Falmouth, ME)
- 10 days ago
As a part-time Customer Service Rep (the position is titled Inside Sales Representative in our system) on the Portland Glass team, a typical day for you will include: Providing outstanding customer...
- Westbrook, ME (5 miles from Falmouth, ME)
- 12 days ago
- Westbrook, ME (5 miles from Falmouth, ME)
- 12 days ago
Stoneledge Animal Hospital is looking to add a compassionate and skilled Veterinary Assistant to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your...
Customer Service Associate III - Single Billing Office
- Scarborough, ME (11 miles from Falmouth, ME)
- 13 days ago
- Scarborough, ME (11 miles from Falmouth, ME)
- 13 days ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
- Portland, ME (6 miles from Falmouth, ME)
- 18 days ago
- Portland, ME (6 miles from Falmouth, ME)
- 18 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Customer Service Representative
- Scarborough, ME (11 miles from Falmouth, ME)
- 20 days ago
- Scarborough, ME (11 miles from Falmouth, ME)
- 20 days ago
We are looking to add a Customer Service Representative to our team at Muddy Paws Academy!...
Demographic Data for Falmouth, ME
Moving to Falmouth, ME? Find some basic demographic data about Falmouth, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Falmouth, ME
Highest Education Level
Customer Services in Falmouth, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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