Customer Service Jobs in Falmouth, ME

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 38 Jobs

Client Service Representative - Minot Avenue, Auburn

  • Auburn, ME (23 miles from Falmouth, ME)
  • 23 hours ago
  • Auburn, ME (23 miles from Falmouth, ME)
  • 23 hours ago

Candidates for this position should possess exceptional customer service skills, a sales orientation and a high degree of accuracy in managing cash and following procedures....

Float Client Service Representative - Greater Lewiston Area

  • Lewiston, ME (24 miles from Falmouth, ME)
  • 23 hours ago
  • Lewiston, ME (24 miles from Falmouth, ME)
  • 23 hours ago

Requirements: High School Diploma or GED. 1+ year of experience in a customer service role. Proven communication and interpersonal skills....

Customer Service Representative

  • Portland, ME (6 miles from Falmouth, ME)
  • 3 days ago
  • Portland, ME (6 miles from Falmouth, ME)
  • 3 days ago

Work closely with internal groups to assist in providing high level customer service to our shareholders....

Customer Service Representative

  • Lewiston, ME (24 miles from Falmouth, ME)
  • 6 days ago
  • Lewiston, ME (24 miles from Falmouth, ME)
  • 6 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Lewiston, Maine, United States Of America Views:10 Duties will include but are not limited to, checking stock on...

Admin Customer Care Representative

  • Scarborough, ME (11 miles from Falmouth, ME)
  • 6 days ago
  • Scarborough, ME (11 miles from Falmouth, ME)
  • 6 days ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Customer Service Representative - UniFirst

  • Portland, ME (6 miles from Falmouth, ME)
  • 10 days ago
  • Portland, ME (6 miles from Falmouth, ME)
  • 10 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

PT Customer Service Associate

  • Topsham, ME (22 miles from Falmouth, ME)
  • 10 days ago
  • Topsham, ME (22 miles from Falmouth, ME)
  • 10 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

City of Portland - Customer Service Representative

  • Portland, ME (6 miles from Falmouth, ME)
  • 11 days ago
  • Portland, ME (6 miles from Falmouth, ME)
  • 11 days ago

This job was posted by : For more information,please see: of Portland - Customer Service Representative**Schedule is Monday Friday, 10:30 a.m.-6:30 p.m.This is an exciting opportunity to join our Parking...

Client Service Representative, National Accounts

  • South Portland, ME (8 miles from Falmouth, ME)
  • 11 days ago
  • South Portland, ME (8 miles from Falmouth, ME)
  • 11 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative- Brunswick, ME

  • Brunswick, ME (18 miles from Falmouth, ME)
  • 11 days ago
  • Brunswick, ME (18 miles from Falmouth, ME)
  • 11 days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Customer Service Representative

  • Saco, ME (17 miles from Falmouth, ME)
  • 12 days ago
  • Saco, ME (17 miles from Falmouth, ME)
  • 12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate I - Single Billing Office

  • Scarborough, ME (11 miles from Falmouth, ME)
  • 13 days ago
  • Scarborough, ME (11 miles from Falmouth, ME)
  • 13 days ago

Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from patients...

Customer Service Representative - Surgical Intensive Care Unit

  • Portland, ME (6 miles from Falmouth, ME)
  • 13 days ago
  • Portland, ME (6 miles from Falmouth, ME)
  • 13 days ago

Maine Medical Center Location- Customer Service Desk, SICU Hours: Monday- Friday 11:30am-8pm The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses...

Customer Service Representative - Malone Family Tower

  • Portland, ME (6 miles from Falmouth, ME)
  • 13 days ago
  • Portland, ME (6 miles from Falmouth, ME)
  • 13 days ago

Maine Medical Center Location- Customer Service Desk in the Atrium of the Malone Family Tower Hours Monday - Friday, 5am-9am The Customer Service Representative (CSR) role greets patients in a friendly...

Customer Service Representative - Malone Family To

  • Portland, ME (6 miles from Falmouth, ME)
  • 13 days ago
  • Portland, ME (6 miles from Falmouth, ME)
  • 13 days ago

at MaineHealth in Portland, Maine, United States Job Description Description Maine Medical Center Clerical/Administrative Support Req #: 30274 Summary: The Customer Service Representative (CSR) role...

Demographic Data for Falmouth, ME

Moving to Falmouth, ME? Find some basic demographic data about Falmouth, ME below.


Local
National
12,406
544
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Falmouth, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Falmouth, ME offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Falmouth, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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