Customer Service Jobs in Cumberland, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - CUSTO007847
- Westbrook, ME (8 miles from Cumberland, ME)
- 18 hours ago
- Westbrook, ME (8 miles from Cumberland, ME)
- 18 hours ago
Customer Service Representative - CUSTO007847 at Oldcastle Building Envelope, Inc. in Westbrook, Maine, United States Job Description SIGCO, an OBE Company is the preeminent architectural glass and...
Customer Service Representative - FT
- Portland, ME (9 miles from Cumberland, ME)
- 1 day ago
- Portland, ME (9 miles from Cumberland, ME)
- 1 day ago
service....
Customer Service Associate - Temporary
- Westbrook, ME (8 miles from Cumberland, ME)
- 2 days ago
- Westbrook, ME (8 miles from Cumberland, ME)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Falmouth, ME (3 miles from Cumberland, ME)
- 2 days ago
- Falmouth, ME (3 miles from Cumberland, ME)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - PT
- Portland, ME (9 miles from Cumberland, ME)
- 2 days ago
- Portland, ME (9 miles from Cumberland, ME)
- 2 days ago
service....
- Scarborough, ME (15 miles from Cumberland, ME)
- 2 days ago
- Scarborough, ME (15 miles from Cumberland, ME)
- 2 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
- Yarmouth, ME (4 miles from Cumberland, ME)
- 3 days ago
- Yarmouth, ME (4 miles from Cumberland, ME)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - CUSTO007846
- Westbrook, ME (8 miles from Cumberland, ME)
- 4 days ago
- Westbrook, ME (8 miles from Cumberland, ME)
- 4 days ago
Job Summary The Customer Service Representative role with us isn't just a job- it's a starting point to a great career with a great company....
Airport Customer Service Agent - Portland, ME
- Portland, ME (9 miles from Cumberland, ME)
- 4 days ago
- Portland, ME (9 miles from Cumberland, ME)
- 4 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Remote --- Customer Service Representative
- Portland, ME (9 miles from Cumberland, ME)
- 4 days ago
- Portland, ME (9 miles from Cumberland, ME)
- 4 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote Work- Brunswick, ME (16 miles from Cumberland, ME)
- 4 days ago
- Brunswick, ME (16 miles from Cumberland, ME)
- 4 days ago
Requirements: High School Diploma or GED. 1+ year of experience in a customer service role. Proven communication and interpersonal skills....
Retail Customer Service Associate
- Scarborough, ME (15 miles from Cumberland, ME)
- 7 days ago
- Scarborough, ME (15 miles from Cumberland, ME)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 440 Payne Rd, Scarborough, ME 04074...
Customer Service Representative
- Lewiston, ME (20 miles from Cumberland, ME)
- 10 days ago
- Lewiston, ME (20 miles from Cumberland, ME)
- 10 days ago
Listens and responds to customer service needs with the appropriate level of urgency. 6....
Customer Service Representative
- Auburn, ME (20 miles from Cumberland, ME)
- 11 days ago
- Auburn, ME (20 miles from Cumberland, ME)
- 11 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Auburn, ME (20 miles from Cumberland, ME)
- 17 days ago
- Auburn, ME (20 miles from Cumberland, ME)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cumberland, ME
Moving to Cumberland, ME? Find some basic demographic data about Cumberland, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cumberland, ME
Highest Education Level
Customer Services in Cumberland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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