Customer Service Jobs in Augusta, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Waterville, ME (14 miles from Augusta, ME)
- 45+ days ago
- Waterville, ME (14 miles from Augusta, ME)
- 45+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Manchester, ME (7 miles from Augusta, ME)
- 4 hours ago
- Manchester, ME (7 miles from Augusta, ME)
- 4 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Associate
- Manchester, ME (7 miles from Augusta, ME)
- 4 hours ago
- Manchester, ME (7 miles from Augusta, ME)
- 4 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Bilingual Spanish Customer Service Representative - Remote
- Augusta, ME
- 1 day ago
- Augusta, ME
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Augusta, ME
- 1 day ago
- Augusta, ME
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative, Specialized Services Bagster
- Augusta, ME
- 1 day ago
- Augusta, ME
- 1 day ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Senior Customer Service Representative - Corporate Filings
- Augusta, ME
- 2 days ago
- Augusta, ME
- 2 days ago
What Youll be Doing: As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote WorkCustomer Service Representative
- China, ME (10 miles from Augusta, ME)
- 4 days ago
- China, ME (10 miles from Augusta, ME)
- 4 days ago
Store 4707121: 1390 Lakeview Dr, China, Maine 04358 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work**Qualifications for Best in Class Customer Service:** **Empathy** : The ability to understand and share the feelings of customers is crucial....
Remote WorkCustomer Service Representative, Full or Part Time
- Greene, ME (24 miles from Augusta, ME)
- 6 days ago
- Greene, ME (24 miles from Augusta, ME)
- 6 days ago
Store 4707120: 748 Rt 202, Greene, Maine 04236 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Inbound Customer Service team....
Customer Service Representative
- Greene, ME (24 miles from Augusta, ME)
- 7 days ago
- Greene, ME (24 miles from Augusta, ME)
- 7 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Augusta, ME
Moving to Augusta, ME? Find some basic demographic data about Augusta, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Augusta, ME
Highest Education Level
Customer Services in Augusta, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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