Customer Service Jobs in Shepherdsville, KY
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Radcliff, KY (15 miles from Shepherdsville, KY)
- 13 hours ago
- Radcliff, KY (15 miles from Shepherdsville, KY)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Work from Home Customer Service Representative (Healthcare)
- Louisville, KY (20 miles from Shepherdsville, KY)
- 20 hours ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 20 hours ago
Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....
Remote Work- Louisville, KY (20 miles from Shepherdsville, KY)
- 23 hours ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 23 hours ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Customer Service Representative
- Louisville, KY (20 miles from Shepherdsville, KY)
- 1 day ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 1 day ago
TITLE: Customer Service Rep Looking for Customer Service Reps starting on 9/02/25! Great opportunity if you have kids that just started school! Click APPLY to apply NOW!...
Customer Service Associate - Temporary
- New Albany, IN (22 miles from Shepherdsville, KY)
- 1 day ago
- New Albany, IN (22 miles from Shepherdsville, KY)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Louisville, KY (20 miles from Shepherdsville, KY)
- 1 day ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 1 day ago
TITLE: Customer Service Rep Looking for Customer Service Reps starting on 9/02/25! Great opportunity if you have kids that just started school! Click APPLY to apply NOW!...
Pharmacy Customer Service Associate
- Elizabethtown, KY (20 miles from Shepherdsville, KY)
- 2 days ago
- Elizabethtown, KY (20 miles from Shepherdsville, KY)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Bardstown, KY (17 miles from Shepherdsville, KY)
- 2 days ago
- Bardstown, KY (17 miles from Shepherdsville, KY)
- 2 days ago
service and communication skills Strong attention to detail Proficient in Microsoft Excel Previous experience in customer service or knowledge of automotive parts manufacturing is a plus Why You'll...
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service....
Customer Service Representative
- New Albany, IN (22 miles from Shepherdsville, KY)
- 3 days ago
- New Albany, IN (22 miles from Shepherdsville, KY)
- 3 days ago
Store 4700081: 2104 Grant Line Rd, New Albany, Indiana 47150 Shift Availability Evenings - Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
We understand the business of customer service but more importantly, we understand that our people are our greatest asset....
Part Time Customer Service Associate
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
customer service....
Customer Service Representative
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Bilingual Customer Service Representative
- Bardstown, KY (17 miles from Shepherdsville, KY)
- 4 days ago
- Bardstown, KY (17 miles from Shepherdsville, KY)
- 4 days ago
Strong customer service orientation and relationship-building skills. Advanced proficiency in Microsoft Suite, particularly Excel....
- Mount Washington, KY (10 miles from Shepherdsville, KY)
- 4 days ago
- Mount Washington, KY (10 miles from Shepherdsville, KY)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Shepherdsville, KY
Moving to Shepherdsville, KY? Find some basic demographic data about Shepherdsville, KY below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shepherdsville, KY
Highest Education Level
Customer Services in Shepherdsville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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