Customer Service Jobs in Shepherdsville, KY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 53 Jobs
Multi-Color Corporation

Customer Service Representative

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Customer Service Associate

  • Louisville, KY (9 miles from Shepherdsville, KY)
  • 5 hours ago
  • Louisville, KY (9 miles from Shepherdsville, KY)
  • 5 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Shively, KY (16 miles from Shepherdsville, KY)
  • 7 hours ago
  • Shively, KY (16 miles from Shepherdsville, KY)
  • 7 hours ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Associate

  • Bardstown, KY (17 miles from Shepherdsville, KY)
  • 19 hours ago
  • Bardstown, KY (17 miles from Shepherdsville, KY)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Elizabethtown, KY (20 miles from Shepherdsville, KY)
  • 19 hours ago
  • Elizabethtown, KY (20 miles from Shepherdsville, KY)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 2 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 2 days ago

service or customer-focused role Have one (1) year of work experience in a pharmacy or call center environment Demonstrate a proven ability to provide consistently high-quality service Are empathetic...

Customer Service Representative

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 5 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 5 days ago

Customer Service Representative Call Center & Customer Service $ 16.75 - $ 17 / Hour location_on Louisville, Kentucky work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Customer Service Representative

  • Jeffersonville, IN (24 miles from Shepherdsville, KY)
  • 5 days ago
  • Jeffersonville, IN (24 miles from Shepherdsville, KY)
  • 5 days ago

Identify discrepancies and how to report them to the processing departments in customer service. Fill out the processing paperwork for the customer service department....

Customer Service Representative

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Associate Job

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate II - DataCom

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago

We understand the business of customer service but more importantly, we understand that our people are our greatest asset....

Customer Service Associate II

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 6 days ago

We understand the business of customer service but more importantly, we understand that our people are our greatest asset....

Retail Customer Service Cashier

  • Masonic Home, KY (20 miles from Shepherdsville, KY)
  • 6 days ago
  • Masonic Home, KY (20 miles from Shepherdsville, KY)
  • 6 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 7 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 7 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Louisville, Kentucky, United States Of America Views:9 You will have a passion for going above and beyond for customers...

Customer Service Representative (Cutaway Parts)

  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 7 days ago
  • Louisville, KY (20 miles from Shepherdsville, KY)
  • 7 days ago

This role will focus on enhancing daily operations, maintaining accurate product data, and assisting with customer service initiatives....

Demographic Data for Shepherdsville, KY

Moving to Shepherdsville, KY? Find some basic demographic data about Shepherdsville, KY below.


Local
National
36,161
619
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Shepherdsville, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Shepherdsville, KY offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shepherdsville, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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